Jak
Best taxi in Egypt
Poor Service
The idea/system is great but poorly executed with poor customer service. It would have been a fantastic solution for Cairo visitors but unfortunately, management has failed it.
No care for customers what so ever
I’ve dealt with this company for many years with no bad experience the one time I had a bad experience there response was simply we apologize but there’s nothing we can do. Such a disappointment for a company that claims to pride themselves on customer service and marketing themselves as a high end company, they have no respect for customer loyalty whatsoever
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I was a customer
For few years i only use to use them ..
Then i stopped because i had an accident badly in the car knocked head and was thrown in the front yet i stood with cab took pictures ..
They sent another car to get me home after waiting made me pay my journey and on top never apologise ..
I could have made big story as im not you but what really upset me is no one cared even to check on me ..
So i stopped using them and anyway they dont accept cash ..
Then i stopped because i had an accident badly in the car knocked head and was thrown in the front yet i stood with cab took pictures ..
They sent another car to get me home after waiting made me pay my journey and on top never apologise ..
I could have made big story as im not you but what really upset me is no one cared even to check on me ..
So i stopped using them and anyway they dont accept cash ..
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Simply the best
The drivers are polite and professional. It is the best app in Egypt.
