GoFundMe User Reviews

Customer Experience

Positive experience61.6% of reviews
Neutral5.5% of reviews
Negative experience32.9% of reviews

~ Based on 925 written reviews from the US App Store.

What users say

Is GoFundMe Safe?

GoFundMe - Online Fundraising appears safe based on user ratings. AppsHunter Safety Score for GoFundMe is 94/100.

This assessment is based on 47,068 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 47,068 App Store ratings for GoFundMe.

Is GoFundMe Legit?

GoFundMe - Online Fundraising appears to be a legitimate app. AppsHunter Legitimacy Score for GoFundMe is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

GoFundMe Review

I am so thankful that this application exists. It is very easy to set up and receive the funds. I would recommend it to everyone.

Tips?

Some high level BS for your company to be taking 3% from me and then asking for 17% “tip” from the people kind enough to donate to me.

Never worked

It never worked when I really needed it for financial help when I was going through financial crisis when I really needed my bills paid and I really needed food and now they’re having login issues. I try to login it says error. Please try again or contact our customer service team.

Could be better

Great app but a little clunky. You cannot filter donations to most recent showing. Instead you have to scroll to the bottom. Needs a bit of tweaking please. 🙏

Ayuda para tramiento

Gracias a ustedes espero lograr la meta muy fácil de usar y en verdad muy bueno para recaudar chavos para en tratamiento.

Helped my dog

Helped me raise money to get her seen by the vet for cancer

Grateful

Thank you for sharing this information, help us to much! God bless you!🙏🏽🤍

TOTAL GARBAGE APP NOW!

They ruined this app. The new interface buries the organizer dashboard and traps you in endless login loops just to force you to look at other campaigns. I can’t even send a simple thank-you to my donors without the app freezing or throwing "page not found" errors. Greed over usability

Transfer in pause for 3 weeks

No answers, terrible communication

When you need help

Scream and GofundMe will be there

Eric Pelkey

Difficult to understand

Unable to Transfer

It has been days since I’ve been trying to get my donations and each time I add my banking info it is accepted and the next time deleted.

The help desk has not been helpful as I need to get to the bottom of this. Their only solution is to try a different bank account which I do not have.

It doesn’t populate the option to add a bank statement.
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HORRIBLE

i tried to make a go fund me and I had to restart for 4 hours straight. I’m trying to help kids. it doesn’t allow you to put your bank info in, It took countless times to get my phone number verified, absolutely horrible. I can’t wait for alternative app to show up for me to use. This is AWFULLLLLLLLLLL. if i could give it ZERO stars I would. Good luck
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Alder hay

Thank you go fund me. We can donate this to alder hey for Louie x

Samiamonly 10000

This place I truly God sent thank you

I’m

I’m having trouble with banking

Funeral Arrangements

This platform has enabled me to reach people that I wouldn’t have reached to help me raise funds for my son’s funeral.
Thank you.

Ease of use

Not the easiest app to use or navigate or set up to receive the funds. To add photos also. I had to have customer service to help me with receiving the funds set up. Because I tried over 15 times to connect my account through log in third party verification. Why have the app and it doesn’t work correctly. This frustrates the customer. No active help to promote your fundraiser. I shared, promoted and sent on Facebook. It was barely seen by her followers and GoFundMe page. I don’t know how some folks are able to raise outrageous expectations of funds for small causes. But some people don’t get the same support.
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Not coming online

I continue to get a message that I’m offline. Not true. The app won’t launch.

Divine Child Care Orphanage GofundMe

I have been using GoFundMe for almost Five years to raise money and awareness of the severe plight of the many orphans in Uganda and a man, Ssemanda Yusufu, who is trying to do something about it with the help of donors using GoFundMe to donate. The process is very easy to set up and use once the donations are made and they’re transferred to the person who set up the account and then sent to the charity.
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