Terrible
Restricted me from booking rides for a week because I missed a ride due to being sick. This messed up my whole week I suggest you use something else.
Fast service
I got home way earlier than if I rode the usual bus schedule I made and the service was great.
Terrible
Just really bad app
Late!
My schedule a bus for 4-4:10 and it did not show up until 5:05. I had another bus scheduled to come back from the location that I was being dropped off for 5:15 and that was the time I was dropped off. I tried to schedule another one but “the buses were in high demand.” Obviously I had to cancel it because I was unable to make it back from picking up my little sister when I originally would’ve had a whole hour to do so. This is a regular occurrence and now they are telling me I have high cancellation rate and can not schedule anymore buses. I am a young teen in high school and my sister is in elementary and we are made to walk hours to make it back home at night because of the ignorance of this bus program.
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Mad service
I got a miss called from their customer service and I was trying to call back and they hang up on me because I placed a bad review for bus driver that was being so rude a give me a bad attitude and she was blaming me. And I rather not ride anymore. I was not trying no to cry and when the bus driver stop in my location I just walk off. And the bus driver I got she was tell me I was wasting her time and she told me that she was running late and she wasn’t not at all she was trying blame me that was my fault.
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