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GoNewHaven

GoNewHaven

by City of New Haven CT

404 ratings
46 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 24, 2016
  • January 29, 2020

Features

Developer

City of New Haven CT
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Reviews summary↘︎
⭐46
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📝5+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your entire parking experience from your smartphone. Pay for parking, extend your session, and receive notifications when your time is low, all with a few taps.

✓Pay for parking from phone
✓Extend parking sessions
✓Receive time limit notifications
✓Digital wallet payment
✓Email parking receipts
✓Manage parking history
Show original description

What users say

Summarized from real user reviews of GoNewHaven. Based on 404 reviews and a 4.6/5 average, it highlights the 8 positives and 12 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Straightforward and intuitive signup process
  • ⏱️Easy time management and minute additions
  • 🚀Quick payment process (about one minute)
  • 📍Zone location identification feature
  • 🔔Alert notifications reduce parking stress
  • 💰Cheaper than competitor apps like ParkMobile
  • 📱User-friendly interface (recent versions)
  • 🌐Works from anywhere without visiting meter

Negative things

  • 🐛Crashes on iOS 13 and newer versions
  • ❌No Apple Pay support
  • ❌No geolocation feature
  • 🔐Requires manual entry of 5-digit zone numbers
  • 💳Full card information entry required for payment
  • 🎨Outdated GUI design
  • ⚠️Extra charges when using app to pay
  • 🔑Frequent password reentry after iOS updates
  • ❌Poor customer support responsiveness
  • ⏰Alert timing only 5 minutes before expiration
  • 🎯Accuracy issues with parking validation
  • 🔒Account unlock requires original credit card
See all reviews

What's New in GoNewHaven

1.0.2

January 29, 2020

We're constantly updating our app based on your feedback! Improvements: - We're all about the details. Proof? Today we're updating the app's font so it's easier to read. Enjoying the app? Help us spread the word by telling your friends or by leaving a glowing review!

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User reviews

Most RecentHighest RatedLowest Rated

No way to set up ap

No way to set up app
broclinabroclina

Easy, Breezy, Parking

I downloaded this as an alternative to using ParkMobile. The signup process is straightforward, and I can easily set up my parking time! I highly recommend using this app when parking in New Haven!
JknucklJknuckl

Easy, Intuitive, Convenient

With the Alerts, totally relieved the stress of worrying about time and interrupting meaningful conversations.
Seeking factual infoSeeking factual info

Embarrassingly bad app

No Apple Pay , no geolocation , you have to manually enter a 5 digit zone number and then your whole card info for payment. GUI looks like from 10 years ago or the intern from a middle school did it for them. Laughable.
AAA06483AAA06483

Why not let the user pick number of stars.

Maybe later?
raflynchraflynch
See 41 more reviews

Developer apps

New Haven Connect
New Haven Connect

by City of New Haven CT

🔧 Utilities

(14)

Free
See developer apps

User experience

🐞

Reported Bugs

9 issues

App crashes immediately on iOS 13+

Bug

Incompatibility with iPhone 11 Pro and newer models

Bug

App force closes on launch

Bug

Crashes after iOS system updates

Bug

Parking validation failures despite payment

Bug

Password reset issues after iOS updates

Bug

App hasn't been updated in 2+ years (as of 2019)

Bug

Zone recognition failures

Bug

No customer support response to bug reports

Bug
✨

Requested Features

8 requests

Apple Pay integration

Feature

Geolocation feature for automatic zone detection

Feature

Alarm notification at meter expiration (not just 5 minutes before)

Feature

Ability to add time with less than 5 minutes remaining

Feature

Extended meter expiration warning (10-20 minutes)

Feature

User-selectable star rating option

Feature

Modern UI/UX redesign

Feature

Automatic login persistence

Feature

FAQ

What does GoNewHaven do?

GoNewHaven is a mobile application designed to simplify the parking experience. It allows users to find parking, pay for their sessions, extend their time remotely, and manage their parking history directly from their smartphone.

How do I pay for parking with GoNewHaven?

You can pay for parking by adding money to your digital wallet within the app. Once your wallet is funded, you can easily pay for your parking session with just a few taps.

Can I extend my parking session using the app?

Yes, GoNewHaven allows you to extend your parking session directly through the app. This feature is convenient for users who may need more time than initially anticipated without having to return to their vehicle.

Is GoNewHaven free to use?

Yes, the GoNewHaven app is free to download and use. The only cost involved is for the actual parking sessions you pay for through the application.

What happens when my parking time is about to expire?

The app will send you notifications when your parking session time is running low. This helps you avoid overstaying your allotted time and potentially incurring fines.