GoNewHaven vs CTrail eTix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GoNewHaven
Manage your entire parking experience from your smartphone. Pay for parking, extend your session, and receive notifications when your time is low, all with a few taps.
- Pay for parking from phone
- Extend parking sessions
- Receive time limit notifications
- Digital wallet payment
- Email parking receipts
- Manage parking history
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Parking just got easier! Handle your entire parking experience with GoNewHaven, a mobile parking app that provides users with a convenient way to park, pay, extend, and manage their parking session from the convenience of their smartphone. GET STARTED: 1. Download GoNewHaven 2. Park where you see the GoNewHaven labels and signs 3. Pay from your phone THE PERKS: - Receive notifications when your parking session time is low - Extend your parking session through the app - Add money and pay for parking with your digital wallet - Receive email receipts at the end of your parking session - Manage your parking history through the mobile app GoNewHaven makes parking simple! With a few taps, handle your parking experience entirely through your smartphone.
CTrail eTix
Purchase mobile rail tickets for Hartford Line and Shore Line East customers directly from your smartphone. Avoid lines and cash transactions by buying daily parking and various ticket types, including monthly bus add-ons for CTtransit users.
- Purchase mobile rail tickets
- Buy daily parking
- Save tickets for later
- Receive email receipts
- Add CTtransit bus passes
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Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash. Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix. With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket. Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail. Get started right away by downloading CTrail eTix and creating your account.
Screenshots
Verdict
The clearest difference is rating: GoNewHaven at 4.6 against CTrail eTix's 1.6. GoNewHaven also leads on review sentiment (48% vs 6%) and iOS requirement (9.0 vs 13.0). CTrail eTix's advantage is update cadence (every 6 months vs every 21 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GoNewHaven holds the better App Store score, 4.6 against 1.6. Both are backed by a comparable volume of ratings — 422 and 183 respectively. Written reviews point the same way: 48% of GoNewHaven's written reviews are positive against 6% of CTrail eTix's.
GoNewHaven ships an update every 21 months, CTrail eTix every 6 months. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.
| Parameter | GoNewHaven | CTrail eTix |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (422 ratings) — better | 1.6 (183 ratings) |
| Positive reviews | 47.8% of reviews — better | 5.9% of reviews |
| Number of ratings | 422 — better | 183 |
| Update frequency | Every 21 months | Every 6 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 9.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 74 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | City of New Haven CT | CTrail Connecticut Department of Transportation |
Customer experience
GoNewHaven
CTrail eTix
User reviews
GoNewHaven
From 422 App Store ratingsWhat we love
- 👍 Straightforward and intuitive signup process
- ⏱️ Easy time management and minute additions
- 🚀 Quick payment process (about one minute)
- 📍 Zone location identification feature
- 🔔 Alert notifications reduce parking stress
Room to improve
- 🐛 Crashes on iOS 13 and newer versions
- ❌ No Apple Pay support
- ❌ No geolocation feature
- 🔐 Requires manual entry of 5-digit zone numbers
- 💳 Full card information entry required for payment
CTrail eTix
From 183 App Store ratingsWhat we love
- 👍 Functional for ticket purchase
- 👍 Easy to download
- 👍 Straightforward and accessible design (rare)
- 👍 Text is big and does the job (rare)
- 👍 Large buttons are useful (rare)
Room to improve
- 👎 Atrocious UI/UX
- 👎 Outdated interface/looks from another decade
- 👎 Unusable/broken app
- 👎 Impossible to create account
- 👎 Password reset issues
Bugs and requests
GoNewHaven
Reported bugs
9 issues- App crashes immediately on iOS 13+
- Incompatibility with iPhone 11 Pro and newer models
- App force closes on launch
- Crashes after iOS system updates
- Parking validation failures despite payment
Show 4 moreShow fewer
- Password reset issues after iOS updates
- App hasn't been updated in 2+ years (as of 2019)
- Zone recognition failures
- No customer support response to bug reports
Requested features
8 requests- Apple Pay integration
- Geolocation feature for automatic zone detection
- Alarm notification at meter expiration (not just 5 minutes before)
- Ability to add time with less than 5 minutes remaining
- Extended meter expiration warning (10-20 minutes)
Show 3 moreShow fewer
- User-selectable star rating option
- Modern UI/UX redesign
- Automatic login persistence
CTrail eTix
Reported bugs
35 issues- Cannot create an account
- Password reset functionality broken
- Email already in use error when creating account, but no account found for password reset
- App crashes frequently
- Purchased tickets disappear from the app
Show 30 moreShow fewer
- Login errors/connection errors
- App reverts to old keyboard and screen size
- Apple Pay not working reliably
- Time change detected errors when accessing tickets
- App closes when selecting a destination/station
- App immediately crashes after an update
- No confirmation email received
- Cannot log in
- App doesn't let me select a destination
- App doesn't work at all
- Tickets disappear multiple times
- App crashes on first install
- App requires camera access unnecessarily
- App doesn't load over HTTPS reliably
- Payment form hosted on a different service
- App doesn't support larger screens/newer phones
- App doesn't allow copy/paste of passwords
- App doesn't interact with password managers
- App crashes when trying to start
- App doesn't let me purchase a ticket
- App doesn't allow me to select a destination
- App closes out when entering a station
- App keeps crashing
- App is incredibly buggy
- App requires camera access to verify tickets
- App displays browser windows within itself
- App requires constant logging in
- App is formatted for much older phones and does not display correctly
- App keeps telling me to confirm email with no way to do so
- App lacks proper support for newer phones
Requested features
18 requests- Modernize the app's UI/UX
- Add train schedules to the app
- Improve password management (copy/paste, password managers)
- Add Apple Wallet support
- Add Dynamic Island support
Show 13 moreShow fewer
- Add Live Updates
- Allow round trip ticket purchases
- Add trip planning ability
- Improve payment options (Apple Pay, security)
- Add a way to confirm email
- Fix app crashing issues
- Coordinate with Amtrak and Metro North apps
- Add a schedule page
- Add a reservation system
- Increase time window for ticket confirmation
- Improve security of backend and payment forms
- Add Dark Mode option
- Add an interactive schedule like the website
In-app purchases
GoNewHaven
No in-app purchases
CTrail eTix
No in-app purchases
