GoNewHaven User Reviews
Customer Experience
~ Based on 46 written reviews from the US App Store.
What users say
Summarized from real user reviews of GoNewHaven. Based on 404 reviews and a 4.6/5 average, it highlights the 8 positives and 12 negatives reviewers mention most about this Travel app.
Positive things
- 👍Straightforward and intuitive signup process
- ⏱️Easy time management and minute additions
- 🚀Quick payment process (about one minute)
- 📍Zone location identification feature
- 🔔Alert notifications reduce parking stress
- 💰Cheaper than competitor apps like ParkMobile
- 📱User-friendly interface (recent versions)
- 🌐Works from anywhere without visiting meter
Negative things
- 🐛Crashes on iOS 13 and newer versions
- ❌No Apple Pay support
- ❌No geolocation feature
- 🔐Requires manual entry of 5-digit zone numbers
- 💳Full card information entry required for payment
- 🎨Outdated GUI design
- ⚠️Extra charges when using app to pay
- 🔑Frequent password reentry after iOS updates
- ❌Poor customer support responsiveness
- ⏰Alert timing only 5 minutes before expiration
- 🎯Accuracy issues with parking validation
- 🔒Account unlock requires original credit card
Is GoNewHaven Safe?
GoNewHaven appears safe based on user ratings. AppsHunter Safety Score for GoNewHaven is 92/100.
This assessment is based on 404 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 396 App Store ratings for GoNewHaven.
Is GoNewHaven Legit?
GoNewHaven appears legitimate, with a few gaps. AppsHunter Legitimacy Score for GoNewHaven is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
No way to set up app
I downloaded this as an alternative to using ParkMobile. The signup process is straightforward, and I can easily set up my parking time! I highly recommend using this app when parking in New Haven!
With the Alerts, totally relieved the stress of worrying about time and interrupting meaningful conversations.
No Apple Pay , no geolocation , you have to manually enter a 5 digit zone number and then your whole card info for payment. GUI looks like from 10 years ago or the intern from a middle school did it for them. Laughable.
Maybe later?
This app is easy to use and intuitive. I appreciate it being easy, especially in the cold when I’m in a rush and I can pay the parking in about a minute! I can also add minutes from wherever I’m at if my appointment takes longer than expected.
The app is user friendly and very convenient to pay for parking.No matter where you are.
Unbelievable!!!
Pretty good app overall. However over 2 separate Apple updates it has kicked me out and decided that I needed to reenter my password and username. If you’re not keeping good track of this obviously now it’s the jump through hoops and password reset issue. Great for downtown frequent Parker’s.
Every time i try to open it it force closes please update to support the latest iPhones
This used to work fine, but on my iPhone 11 it crashes before I can load. I can’t park without feeding the meter anymore, truly annoying. Plus fix the bugs
Great for when I have to use street parking at work. The only thing I would suggest is that there be an alert when the meter actually expires and not just 5 minutes before hand.
So easy and convenient and interactive! I use it all the time.
There is a serious bug in which this app just crashes upon opening with new versions of iOS. The developers really need to fix this as it’s been an issue for quite a while and these meters such, so often (like if it’s raining) there is no way to pay for parking except this app—from reading other review it also seams there is no support team responding to these issues.
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The app keeps crashing with past two iPhone upgrades. Loved this before and used for years without issue. Please take a look.
Now I can’t get it to open. I delete it, download it again, try to open it and it won’t (iPhone 6s).
App crashes immediately after opening... an update is wayyyy overdue, I’ve already gotten a ticket for waiting 2 minutes after the meter ran out because this stupid app doesn’t work anymore
I really like the convenience of this but 3 times I’ve gotten tickets when my app said I had lots of time left.
Had been using this app for several years. Will not load with new iOS 13.1.3
Very helpful until this week. Reloaded the app on my iOS 13 iPhone 11. It crashes after opening. Need to fix.
