Easily order your favorite drinks for pickup at your local store. Earn and redeem loyalty points directly through the app to enjoy exclusive rewards.
What We Love
- ✨ New UI/UX changes (mentioned by a few users)
Room to Improve
- ❌ Lost reward points and coupons
- ❌ No Apple Pay support
- ❌ Difficult menu navigation
- ❌ Crashing and instability
- ❌ Login and account issues
- ❌ Payment processing errors
- ❌ Extra service fees
- ❌ Unclear app purpose/redundancy
- ❌ Unrefined and slow interface
- ❌ Inability to store/manage credit cards
- ❌ Security concerns (fraud, stolen info)
- ❌ Location services not working
- ❌ Orders not going through to store
- ❌ Missing favorite flavors/promotions
- ❌ Difficulty removing saved cards
- ❌ Unavailability of online ordering at many stores
- ❌ No customer service/support
- ❌ Inability to redeem rewards
- ❌ Incorrect store information/missing stores
- ❌ App security warnings
- ❌ Inability to create accounts
- ❌ Cart issues (empty after adding items)
- ❌ Poorly designed checkout process
- ❌ Unclear which app to use (multiple Gong Cha apps)
- ❌ Captcha issues
