Pointless
Why have you created this monster- normal tickets have worked for years, tried and tested, provide a keep sake and far better in fitting in with the revival theme, especially as everyone knows phone reception at Goodwood is dire at best.
Instead of having my grandstand hangers already affixed to my clothing before arrival at the gate, I know need to have my phone scanned and then get a hanger. Another nail in the enjoyment of Goodwood, some call it progress, but certainly not for the better
Instead of having my grandstand hangers already affixed to my clothing before arrival at the gate, I know need to have my phone scanned and then get a hanger. Another nail in the enjoyment of Goodwood, some call it progress, but certainly not for the better
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TTPKD1
What a faff
The phone network is oversubscribed at every Goodwood event, often leaving you unable to access tickets in the app when needing to show them at the gate. There’s been the suggestion to screen shot the tickets and keep them on your phone as an image, but that in itself makes the idea of using the app an utter joke. According to Goodwood, no paper tickets is (apparently) about being eco-friendly, the reality is money saving on their part - not only from using a third party to admin the ticket sales, but the admin fee that gets added on top of the face-value purchase at checkout is in breach of current UK law - the fee should be clearly stated and included in the price of the ticket, not added on as a stealth fee at checkout. Terrible all round!
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NNoName_85
A very bad experience
Whilst searching for tickets, I ended up on Viagogo and bought 2Tickets. They were really expensive.
The instruction how and when to get the tickets- a disaster. We are now travelling to Goodwood and do not know, if we will receive the tickets.
Buying tickets on this way is a traumatic experience, we will never again buy tickets!
C. Lindemann-Berk
The instruction how and when to get the tickets- a disaster. We are now travelling to Goodwood and do not know, if we will receive the tickets.
Buying tickets on this way is a traumatic experience, we will never again buy tickets!
C. Lindemann-Berk
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CLCornel Lindemann-Berk
Inglorious Goodwood
Whoever made the decision to rebuild the Goodwood App into a substandard and bug-ridden digital ticket management system must be finding it hard to justify their position.
Whoever rebuilt it must be finding it hard to justify the cost. The User Experience is a mess. The ticket sharing feature simply fails to work for several people (we have heard of several complaints from other GRRC Members), and the feeling of nostalgia that lies at the heart of what makes Revival great is now waning.
The overall clear signal here is Goodwood has lost its way.
All the reasons we loved the Revival and became GRRC Members for are being stripped away.
The extortionate costs of this year’s hospitality packages, the dreadful quality of the food last year in the Gordon Pavilion, and the removal of the pre-bookable Richmond Lawn restaurant are making us seriously reconsider recommending The Revival to our friends and relations ever again.
We’re only attending The Revival for one day this year.
It better be an improvement on last year, otherwise we’ll be cancelling our GRRC Membership and making sure other people understand exactly why The Revival has lost the spirit that once made it so great.
Whoever rebuilt it must be finding it hard to justify the cost. The User Experience is a mess. The ticket sharing feature simply fails to work for several people (we have heard of several complaints from other GRRC Members), and the feeling of nostalgia that lies at the heart of what makes Revival great is now waning.
The overall clear signal here is Goodwood has lost its way.
All the reasons we loved the Revival and became GRRC Members for are being stripped away.
The extortionate costs of this year’s hospitality packages, the dreadful quality of the food last year in the Gordon Pavilion, and the removal of the pre-bookable Richmond Lawn restaurant are making us seriously reconsider recommending The Revival to our friends and relations ever again.
We’re only attending The Revival for one day this year.
It better be an improvement on last year, otherwise we’ll be cancelling our GRRC Membership and making sure other people understand exactly why The Revival has lost the spirit that once made it so great.
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L💖Lady Kindhearts 💖
Ticket App
Tickets are easy to retrieve , and easy to scan , and more environmentally friendly with a iPhone
M9Marty 961
