Google Voice User Reviews

Customer Experience

Positive experience14.6% of reviews
Neutral10.0% of reviews
Negative experience75.4% of reviews

~ Based on 1,072 written reviews from the US App Store.

What users say

Is Google Voice Safe?

Google Voice appears safe based on user ratings. AppsHunter Safety Score for Google Voice is 86/100.

This assessment is based on 61,931 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.4% of ratings point to a safe experience
5.8% of ratings suggest some concerns
13.8% of ratings point to a risky experience

~ Based on 61,931 App Store ratings for Google Voice.

Is Google Voice Legit?

Google Voice appears to be a legitimate app. AppsHunter Legitimacy Score for Google Voice is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Identity verification problem

I took a picture of my DL and made sure it is very clear. But the app is saying my identity cannot be verified. My DL info and the Google info are all the same. I have been using google and gmail for years. I applied the verification code sent to my phone and I can’t still get verified. Now, it’s not giving me option to attempt again. There’s no means of contacting anyone from Google in the help center.
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Requesting personal information should be illegal

Asking for my government ID is illegal and Google should learn to mind it’s business and don’t give me the for your security nonsense I’ll be deleting and Google app that requests any government identification F off!!!!

Awful

This app will not work on my iPhone. It did at one time but not anymore!

Great, but…

…for those of us who upgraded to the starter package, can’t we get RCS functionality? I’m failing to see the benefit of the upgrade just yet. Otherwise no complaints about this great service.

App is falling behind

Two substantial problems with this app:
1) poor call quality with moderate or weak cell signals. FaceTime audio does a MUCH better job maintaining a good connection when you don’t have 5 bars.
2) total lack of CarPlay support. No reading of text messages. No way to send messages.

It’s not up to 2026 standards.
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Why does everything need AI?

This is a phone/text app - stop suggesting Gemini. Only brain dead vegetables use AI. Google has gone downhill over the years. What a shame.

Boooo

I updated the app and now it doesnt work im angryZ

bruh

no longer supports ios 17. previously was 5 stars.

Spying

Someone is spying on my phone cause of the boss . Doing illegal stuff some reason support team not responding at all

ID verification seriously?

I’ve had GV for years. Now suddenly it’s asking for ID verification even though it’s already connected to my personal number and email both of which I’ve had for over a decade. Googles always implementing new ways to collect your data, refuse it and try a different platform.

Edit: no the FCC has admitted a proposal and not final regulation asking for IDs however the KYC document does ask that VOIP “take affirmative action” and “Voice service providers can comply in a number of ways, so long as they know their customers and take measures that have the effect of actually restricting the ability of new and renewing customers to originate illegal traffic.” So no, I can not find anywhere the FCC states it’s mandatory to request ID.
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No no no

No I don’t want Gemini to take notes on my texts or calls. Get out of town with that garbage.

They need to fire the developers!

This app is garbage! Huge delays in getting a text, and in any communication. Why would I use this for my business if this is not reliable?! Fire the current developers and hire ones who are willing to fix it!

URGENT: last update

EDIT: it FINALLY loaded in background after over 5 minutes. All other apps were closed. Going to hope it’s a temporary glitch on the network. If it continues tonight, I’ll be back. If it clears up, I’ll edit review. Sorry, but I’m sure I’m not the only one who depends on this app.

It won’t even open on my iPad Air 4?!?! It opens to a black screen with 1 vertical line down the center-NOTHING ELSE. I’ve used this app since it was in Beta and my kids were in school overseas.
My kids are now in their late 30’s & 40’s and it’s STILL our primary text message app. PLEASE FIX!
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تطبيق سيء

تطبيق اخرا من الخرا ليش في خيار رقم مجاني اذا ما بدكم تعطو صرت مليون مرة محاولة من حذا رقم وحساب اني اخد منهم رقم مجاني وكل مرة حجة مرة نت مرة خطأ مرة مدري خرا عليهم ضيعولي وقتي

Can't swipe left to delete. Only to archive

All that Spam you get? It's time-consuming and painful to delete them. You can't swipe left.
Google only allows you to archive anything you want to delete.
Instead you have to tap a few buttons.
Every message.
Every voice message.
Does Google care?
Only about making money.

Ad delivery system

Used to be a great app and service. Now it displays popup ads.

Mandatory identification

They claim voice carriers have to identify the client as per FCC rules. Why then can I walk into Walmart and buy a burner phone with no identification?

Practically Useless

Google Voice doesn’t ring on Apple Watch so I always miss calls and texts. Sometimes they’re important and I need to receive them right away and I’m constantly missing them. It’s practically useless for me. I hope Google fixes this and makes it work with Apple Watch soon.

A gem of an app

Google Voice is a life saver for a frequent traveler or for someone who lives overseas, and it’s a money saver back in the USA because you only need internet. It’s my favorite app.

Tarda mucho en verificar la identidad

Tienes que esperar días para poder usarlo para hacer llamadas