Google Voice Reviews: Is It Legit?

Customer Experience

Positive experience14.0% of reviews
Neutral9.3% of reviews
Negative experience76.7% of reviews

~ Based on 1,346 written reviews from the US App Store.

What users say about Google Voice

Is Google Voice Safe?

Google Voice appears safe based on user ratings. AppsHunter Safety Score for Google Voice is 85/100.

This assessment is based on 61,996 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.2% of ratings point to a safe experience
5.8% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 61,986 App Store ratings for Google Voice.

Is Google Voice Legit?

Google Voice appears to be a legitimate app. AppsHunter Legitimacy Score for Google Voice is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs RCS Support

Needs RCS Support

Mute

Trash, works then it breaks. Works again then something else breaks! Now, cannot hear person on the other side when answering a call, but works if I make the call. But of course at that time both parties are trying to call each other. Super frustrating!! And no, I will not go to a support site to look at FAQ and concerns. This is my concern msg. You pass it on to your team
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Issues with getting stuck

The app always had a lag and it takes time to switch between phone, messages and voicemail features. It’s more of a problem now with writing messages as it keeps getting stuck. It takes a while to open the app. Please fix the issue.

App regularly hangs up

90% of the time when I slide to answer it hangs up

App freezes

App freezes if the number of messages you have exceed more than a year

Undismissable ad stuck on screen blocking the app

For months, I haven’t been able to use the app because there is a full-screen ad for Gemini that has no option to close the ad or say no, only yes or later which I do not want. So I can’t use the app unless I agree to give Gemini access to my calls either now or later.

Inconsistent performance

App freezes consistently requiring me to close out and reopen to un freeze it. I feel like Google has the capacity to make this app function without constant interruption.

CANT ADD CONTACTS!!

You’re not able to add contacts like if somebody calls / texts or sends you their contact you you can’t click on that and add them to your contacts. I thought you all were geniuses this is 2026!

Poor design

I would expect a major technology company like Google to do a much better job with Google Voice. The app feels poorly designed and unreliable. Sometimes, it’s difficult to tell whether a text message was actually sent, and the app frequently glitches. The date and time stamps are also confusing and poorly laid out, making it difficult to keep track of conversations. For a communication tool that people rely on, especially for work, these issues are frustrating and need to be addressed. Google Voice seriously needs better functionality, a more user-friendly design, and improved reliability.
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CANT BLOCK NUMBERS

YOU CANT BLOCK NUMBERS WITH GOOGLE VOICE ON THE APP AND ITS IMPOSSIBLE TO FIND ON WEB! What a trash service honestly

Now required ID

Government psyop

Worst service ever

Good luck. Worst service ever experienced. Paid and was scammed by Google!

Not letting me choose a number

Every time I click on a number it never saves

Horrible!!

Everything is fine with the app other than the part that you can’t send video messages. Please update it’s 2026!! Lol

The update is trash

It was working well in the beginning but the updates are trash! My calls are dropping in the middle of an important call, app gets frozen a lot and it lags, call logs not updated frequently. I wonder what happened - the quality has significantly dropped

No iPadOS API allowing Voice as default calling app?!

So TextNow has a fully functional API that allows its users to make it the default calling app on their iPad…why can’t you guys do the same?? I love this app snd I have something invested in the # but I’m really considering swapping TextNow simply because they have the API that allows their app to be selected as my default calling app…it’s pretty compelling..
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Multi-Delete for Spam Calls

Not having an option too multi-delete Spam Calls in 2026 is crazy work.
This should be able to be done through the app not having to go on a desktop computer especially since this app IS FOR PHONE CALLS

Disappointed new version

It is ridiculous that I cannot see the exact number I called in the cal history. It shows only the caller’s name, even for some strange numbers. When you click the name, old version would show the number but new version doesn’t.

Cruel- number deleted

Deleted my number without even contacting me. Oh my gosh. I had it for several years. They shouldn't email because I can go to spam. They need to call, text, get a response. Don't just delete us! Please

Broken App

I don’t owe Google a photo of your government ID just because I want a phone-forwarding/VoIP number.

I don’t owe Google a phone number to GET a VoIP number.

Thanks for nothing.