Google Voice User Reviews

Customer Experience

Positive experience14.4% of reviews
Neutral10.1% of reviews
Negative experience75.5% of reviews

~ Based on 1,104 written reviews from the US App Store.

What users say

Is Google Voice Safe?

Google Voice appears safe based on user ratings. AppsHunter Safety Score for Google Voice is 86/100.

This assessment is based on 61,921 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.4% of ratings point to a safe experience
5.8% of ratings suggest some concerns
13.8% of ratings point to a risky experience

~ Based on 61,921 App Store ratings for Google Voice.

Is Google Voice Legit?

Google Voice appears to be a legitimate app. AppsHunter Legitimacy Score for Google Voice is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Help Fix this issue please.

After the recent updates my google voice keep saying call can’t connect due to high call volume even after I make one all for the day it still says that why????? And before the update it wasnt like that

No way to validate

I’m not sure why you need an id but I tried several times and eventually got the picture to work, but it just freezes after it says ready to continue. This app is worthless pretty much.

Unhappy

This app does not properly load necessary verification and took up way too much of my time trying to correct.

Horrible game

This takes so long to make a account

Very disappointing

First of all a year ago I could no longer text with my niece. I couldn’t type anything in the text message box or do anything. Now today I tried texting my best friend and Google voice gives me a message that the message cannot send because I have sent too many messages. Now in both cases we are resorting to app. When your app is working, it takes very long for Messages to appear even though my iPhone gives me a notification on the top of my phone with the message. However inside the app, the message takes about half a minute before it appears. I have Wi-Fi and I get so much buffering within your messaging app. I don’t know why I even bother anymore with Google voice.
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Used to be amazing.

These recent updates have been horrid. It’s a privacy nightmare! Numbers you used to get for free through only having to verify your phone number, are now requiring your whole government issued ID to obtain. There is no privacy anymore. Avoid at all costs.

Mid

I cannot even text my customers today because Google sends me error messages. Apparently I have sent my limit for today? Whatever that number is. This is so rude! How do I reply to my patients now? No trust.

Wouldn’t recommend

I apparently forgot that I had a Google voice since 2018 according to the call log. But for this app to ask for a picture of my government issued Id is the craziest thing ever! There’s no way in h e double hockey sticks in uploading my id or passport when there’s other options that don’t want you physical id exposed. How is this protecting me?!!
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Stupid Verification rules

I use google voice to keep my privacy from online advertising and from scammers. This new update wants to verify with a government ID. It defeats the purpose of what it was trying to accomplish.

Google Voice Has Become a Privacy Nightmare

Google Voice has really gone downhill. I went to get a Google Voice number, and I was suddenly being asked to update or verify my driver’s license just to obtain a phone number.

What made the situation even more concerning was that I didn’t even have a Google Voice number yet,

But the service was already displaying information connected to my contacts including that person’s address.

I showed, what I was seeing to a news outlet, and they were just as confused as I was about why this information was appearing.

For something that is supposed to be a simple phone number service, this raises serious questions about privacy, data access, and how Google Voice is handling personal information. Google Voice is invading your rights,

Beware what you have on your devices and this experience definitely opens privacy concerns and violations.
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Important note to developers (aka contractors)

This app used to be extremely slow and now it runs fine on the same exact phone and iOS for me I used to use a very old google voice account on this app (over 10 years of history). I had tried to increase the speed by archiving most of my conversations but I still had at least a few with history going back many years. Now that I transferred my google voice number to a fresh account with neither many active conversations nor long/old conversations, the application is quite fast (when hangouts was an option years ago, it was perfectly fast on my old account). This suggests to me that the app is trying to load more than it should yielding the slow behavior even on a nearly brand new iPhone. Perhaps if it instead only tried loading a more modest bit of information (e.g., the last 50 conversations and 50 messages) and caching it locally better, this wouldn’t be an issue on older accounts?
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Text messages don’t send

Im very disappointed. I paid for the subscription and I’m not able to send or receive texts. How do I get my money back?

This is a scam do not download this app !!! It will hack you and try to sell your number.

I added my number and did a verification code, I realized shortly after it was a scam. I then read articles and it told me to click a Google voice recovery link. Right away I knew it was a fake fraud article but I know others can’t figure that out. Do not DOWNLOAD!

Ahhh

Greedy app, makes u pay for the things ud need it for , ahhh app by ahhh people

???

There is no easy to to add a contact. Grave inconvenience.

Why does this App get sluggish?

This is an old problem I’ve had since my iPhone 8 days and been unable to figure out so I thought I’d post it here.

For some reason the GV App will become sluggish & stop responding, then slowly catch up with my scrolling or text input keystrokes.

Not sure if it’s because there’s tons of old call logs, VM’s, or SMS messages that it’s loading, sifting, or sorting thru, but it not only happens after the App has been open for a few minutes but open for even days after.

I’ll be scrolling and suddenly the App will freeze. No scrolling, no switching between Calls, Contacts, Messages, or Voicemail. Then after 15sec or longer it will start catching up with my scrolling or keystrokes.

I can be composing a text message and suddenly it’ll freeze up. Then 15sec or longer later it will type out one character from the keyboard buffer spaced a few seconds apart, then suddenly resume responding normally for awhile.

When it gets this ridiculously sluggish I terminate the App and relaunch it, then it responds fast for awhile, but eventually it’ll become sluggish again and I’ll have to relaunch yet again.

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Previous Review May 2026:
(Workaround: Settings/Calls/Make and Receive Calls/ Set to: Use carrier only)

Having been a user since the original GrandCentral and after Google acquired it in 2009, I can attest the most recent “changes” & “updates” to GV have absolutely ruined it.

Now practically everyone tells me my Call Quality is -unintelligible- and I have to resort to ending the GV call and switching to cellular directly.

Forcibly switching OFF WiFi and using GV over data is slightly better (now the other party starts to breakup in my ear) but definitely nowhere near baseline utility or acceptable call quality.

Whatever you (the Google Voice team) did. Please put it back to the way it was. Whatever you did has rendered the App & System unintelligible & unreliable especially for health, medical, and other important calls.

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Previous Review:
(Has since been fixed)

Latest update 01/03/26 on iOS v18.6.2 absolutely bricked the app and it will NOT load. Splash screen appears for a sec then disappears. Can’t swipe up to terminate because it never loads. Rebooting the iPhone doesn’t help either.

This is a major reason I hate Apple updates… Unlike Android OS, if an update doesn’t work or performs worse than the previous version there’s no easy option to revert to the previous version.e been
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Great work number

I’ve used it since 2022. It does have spotty service sometimes but overall great to use!

Doesn’t work

I got to the part where I had to verify my existing phone number and I got a verification code, but then it said “Something went wrong. Try again later.” I’ve been trying and trying and trying, even on other devices, and I keep getting the same error message. The app doesn’t work, it’s frustrating and a huge waste of time.
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I love it but something is wrong

The thing won’t let me in because it says try again later and I don’t know why.

data collectors

have used this app for years but this past year it’s started to become obvious that all they’re interested in is collecting data and money. one of my biggest pet peeves that never used to exist is the inability to save a contact from this app. at least not to my iphone. super annoying. then they want my id and info snd claim it’s the jaw but i can go buy a burner prepaid phone anywhere and dont have to submit my id so that cant be right. just another way to spy on us. i’m looking into some other apps and phones with much more security and privacy.
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