Gopuff Reviews: Is It Legit?

Customer Experience

Positive experience82.9% of reviews
Neutral2.1% of reviews
Negative experience15.1% of reviews

~ Based on 4,987 written reviews from the US App Store.

What users say about Gopuff

Is Gopuff Safe?

Gopuff - Grocery Delivery appears safe based on user ratings. AppsHunter Safety Score for Gopuff is 96/100.

This assessment is based on 267,460 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 267,258 App Store ratings for Gopuff.

Is Gopuff Legit?

Gopuff - Grocery Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for Gopuff is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gobag

Very delighted with my items, looking forward to more bargains

Fastest

This has been the fastest delivery

Frequent flyer

Love this app, and all the deliver drives are the best, always friendly and on time !! Appreciate y’all!!

…

Other than the guy being a sticker for my ID, they were pretty prompt and I appreciate that.

Missing stuff

Not good

Number 1 Philly customer

Been a customer since jump in Philly. Y’all are the best. Fast as hell, cool drivers. Lots of options.

Only one thing I order something the person didn’t tell me that is wasn’t in stock. Drivers are nice

Pinky Jackson

Ordering Patrón

Got some great deals and quick service! Thanks

Just Amazing

I don’t know what I did before Gopuff came along. This is Amazzing!!!!
It is much safer than having a few beers and taking that chance of maybe changing many lives and not for good. Me and my husband love Gopuff. The Gopuff drivers will even make a stop on the way if you want a slushy, burger or anything else. Their rates are very reasonable. You can also join the family plan and get discounts and free deliveries ( it’s worth it).
Jump on the Gopuff wagon and stay safe and out of the heat!!
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Ai slop

Meh

The hours are good and options plentiful but they take forever and consistently deliver frozen items thawed

#1

My favorite Delivery Gal!!

Probably sneakily tracking you

The app no longer works while using a vpn and that’s usually only for one reason.

Perfect as always

Always early, always friendly and smiling couriers! And you can literally order anything!

So many pop ups

Just leave me alone to browse the app. I don’t need you to pop of 5 full screen bloody special offers while I’m looking around

Bad experience all around

Driver didn’t speak English at all and signed my name for me on his phone. Could follow basic instructions in terms of how to locate my address. Absolutely not! Customer service may be based in India.

Great app

Delivery time is awesome. Nice drivers. They have almost anything and everything on their app

Go Puff Munchie Queen lol

Fire great prices!

Great service

Fast and on point

4 orders in a day and nothing arrived

Awful! First order cancelled. Second order looks like they went home for 3 hours and never canceled or arrived. And now, delivery driver stole my order