Unreliable with zero customer support
In the dozens of delivery apps I’ve used, I’ve never had worse customer support. Transfers call overseas, kept on hold for 40 minutes waiting to speak to someone who could tell me if there were drivers in the area. Didn’t. Just came back on to reread the same thing she said at the beginning of the call. Incredibly rude on top that.
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FFBT248
Usually good
They had a promo for a new store 50% off an $80 order. It was delayed six hours and I know in my heart that it was because they didn’t want to honor the promo. They wanted me to cancel. It was scheduled for 10 AM to 11 AM Delivery they didn’t send a shopper until 4 PM
PPick3pro
Thank you Kathryn
Kathryn is THE BEST!!! Always takes care of everything…even when I need things like sodas to be left by garage door (I store them there & this way I don’t bring in front door & have to drag around house to store in garage).
I always know everything possible will be done to fill order.
I always know everything possible will be done to fill order.
LKLetgo Kate
Great service
This was my first time using Shipt and it was a great experience. My shopper was great at communicating and everything I needed was available. I will defiantly use this in the future.
OOkie3
This new version of your app is a nightmare
It’s hard to navigate my list has disappeared. I’ve been a member for years and now all sudden, I hate this site! Every time you click on something it takes you to a place where it wants you to get the app. I already have the app!
INImpossible to leave a nickname
