Customer
The only things I dislike about this app are: Redners inventory is not always current to what is available in the store and when I search “fish”, why is cat food included??? Your search results are way out of bounds many times.
Untrustworthy & Inept
I ordered four tomatoes that was $3.48. I received 20 tomatoes and I was charged $26.10. Yes that’s right. Overcharged by $22.62 and I have sent them the pictures of the 20 tomatoes minus the two I ate and the receipt that was provided by my Shopper that I paid $26.10 and instead of the quoted price of $3.48. Do NOT get a Shipt membership or trust them with your credit card. I have sent them 19 messages and they’ve decided account credit of $11 instead of the $20 some dollars that they owe They have violated FTC regulations and essentially they have committed money laundering by not crediting my original payment and trying to give me a credit on my account of only $11 for their shopper’s mistake.
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App is buggy and delivery sucks
I’ve had Shipt for over 6 years now but lately, it just stinks. The app is now very buggy and they’ve thrown in express delivery for more $$$. Hate it. Getting my order extremely early today when I said no and now will have milk and meat sitting outside for an hour. And the help chat? Oh sorry, we can’t do anything about it.
Done. Amazon has groceries now.
Done. Amazon has groceries now.
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So much time waiting
Cable companies have a better estimated eta than this app does. How is it that you can’t track and time a delivery correctly when that’s almost the entire point of the app.
Best delivery serve
All delivery people are attentive and nice I love it!
Horrible App
How about updating your software to be compatible with iOS 26.5 This is a piece of garbage!
Today my sourdough bread was not in my order nor was my backup! Canceling my Target Shipt Membership. Things continue to fall off my order after I made the order! I actually had a Backup and it disappeared too!
Today my sourdough bread was not in my order nor was my backup! Canceling my Target Shipt Membership. Things continue to fall off my order after I made the order! I actually had a Backup and it disappeared too!
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Horrible
Terrible service! ZERO STARS
Long, unreliable delays in posting
Often there are unreasonably long delays from when I post an order until it’s actually visible to my favorite shoppers (who know my preferences and delivery instructions well).
Rude
I order target through target app and driver took items to wrong place, these people are horrible the customer service support anyway, I got redirected 3 times before they could figure out I was a target customer, rude as heck, cut me off mid conversation talked over me, didn’t listen to my issues just stick with DoorDash or uber eats yall
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Shoppers are all over in quality!!!
Shipt Customer Service is just as bad in following through!!!
Cancel my order no reason give
Bad service no deliver no reason
Groceries
This service is excellent. All the employees are very nice. They do their job right and very respectful. I recommend the service.
New Shopper
Love this new way of shopping…thankful
First order has already been pushed 3 HOURS
I used this service to get groceries to my aging mother in another state and this is not an acceptable way to handle a delivery time quote.
Great
Always pleased
Stop taking from customer's
I was charged for same order4times my card was charged 2 return check fees $35 a piece please give me my money back
Searching “buy again”
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Unfriendly
The whole Shipt experience is becoming less user friendly. The app gets stuck on one store, so the app has to be force stopped or even deleted to change shopping sites. Texting often doesn’t work because of app problems. Shoppers are paying less attention to details. We are considering not renewing and just using individual store delivery options.
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Garbage now
Shipt use to be great. You pay for a premium membership per much to be a test dummy for new shoppers. It’s no longer worth paying for the membership and the up charge on every item.
Don’t want to pay their drivers a livable wage
They stopped operations in Seattle because new regulations require drivers get paid livable wage. Guess Shipt doesn’t want to pay their employees fairly. Don’t use them, don’t work for them. Let them sink their own ship(t).
