Recommend
Every time I use the app, it works perfectly for me. It is a life saver to some people so thank you!
Excellent Shopper
Shopper is fast and communicates well for substitutes and status!
Shipt in Boston area is terrible
Why are orders being claimed and dropped off 3 hours ahead when I specify no early delivery especially with cold items!!!
Shopper
Worst shoppers I can think of. Stick to any other app honestly. They don’t call, they don’t reach out, they “complete” orders even if they are not delivered.
All together this app was not properly thought out
All together this app was not properly thought out
Great app
I have target circle 360 and this add on was the best thing! No mark ups and the shoppers are great at communicating with me on what is and isn’t available.
I love this app
I love this app because if they don’t have my must have items they will get them from a different store. I will be using this one over the other apps available!
Frustrated
I’ve been using Shipt for grocery delivery since 2017. I love the convenience of it. However, I recently discovered I haven’t been earning reward points for my grocery orders. When I tried to figure out why, I saw that my grocery store (Reasor’s) was no longer listed under the reward account affiliates that I could link to. I don’t know if this is a company issue or an app issue. When I tried to bring it to the attention of Shipt customer service they just repeatedly gave me instructions of how to link reward accounts as if I didn’t know what I was doing. I can’t! My store isn’t listed as an option anymore. It’s just gone, without any notice that it was removed. There one day, gone the next.
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Shoppers STEAL
I placed an order for $200 in steaks and my shopper stole it and took a pic of a brick wall!!!
Wtf!
Every time I place an order the app logs me out. Every. Flipping. Time.
Excessive charge
Approval on my credit card was far more than the amount charged!
Grocery order.
I was unable to use my Snap payment.
Easy for the lazy and busy days
I find it easy to use the website. Most of the shoppers are great and do wonderful substitutes and are always on time with delivery, sometimes to early.
Customer
The only things I dislike about this app are: Redners inventory is not always current to what is available in the store and when I search “fish”, why is cat food included??? Your search results are way out of bounds many times.
Untrustworthy & Inept
I ordered four tomatoes that was $3.48. I received 20 tomatoes and I was charged $26.10. Yes that’s right. Overcharged by $22.62 and I have sent them the pictures of the 20 tomatoes minus the two I ate and the receipt that was provided by my Shopper that I paid $26.10 and instead of the quoted price of $3.48. Do NOT get a Shipt membership or trust them with your credit card. I have sent them 19 messages and they’ve decided account credit of $11 instead of the $20 some dollars that they owe They have violated FTC regulations and essentially they have committed money laundering by not crediting my original payment and trying to give me a credit on my account of only $11 for their shopper’s mistake.
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App is buggy and delivery sucks
I’ve had Shipt for over 6 years now but lately, it just stinks. The app is now very buggy and they’ve thrown in express delivery for more $$$. Hate it. Getting my order extremely early today when I said no and now will have milk and meat sitting outside for an hour. And the help chat? Oh sorry, we can’t do anything about it.
Done. Amazon has groceries now.
Done. Amazon has groceries now.
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So much time waiting
Cable companies have a better estimated eta than this app does. How is it that you can’t track and time a delivery correctly when that’s almost the entire point of the app.
Best delivery serve
All delivery people are attentive and nice I love it!
Horrible App
How about updating your software to be compatible with iOS 26.5 This is a piece of garbage!
Today my sourdough bread was not in my order nor was my backup! Canceling my Target Shipt Membership. Things continue to fall off my order after I made the order! I actually had a Backup and it disappeared too!
Today my sourdough bread was not in my order nor was my backup! Canceling my Target Shipt Membership. Things continue to fall off my order after I made the order! I actually had a Backup and it disappeared too!
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Horrible
Terrible service! ZERO STARS
Long, unreliable delays in posting
Often there are unreasonably long delays from when I post an order until it’s actually visible to my favorite shoppers (who know my preferences and delivery instructions well).
