A++
First time order. Great service.
Best delivery app
I literally use Go Puff everyday! I n rarely have issues but if i do they are fixed instantly!!! best thing since sliced bread…
The best
I wish i knew about this sooner its made my life so much easier especially while kids are off from school.
Awful service and spoiled food
Was with Gopuff for a long time, but our last 3 orders had spoiled food. Yesterday we ordered fresh fish that came all smelly and covered in liquid. Today I opened smoked salmon to find it is also all smelly and spoiled. I do not know how they store their products but clearly they are doing something wrong.
I tried to place a complaint so they fix it as this not the first time - support just closed the ticket saying it is outside of 12 hour window. Customer support is extremely unhelpful and rude.
Every time I had to go to a shop or order from Deliveroo, what is the point of your service if you have to order again or go to a shop yourself?
Good luck with attitude!
I tried to place a complaint so they fix it as this not the first time - support just closed the ticket saying it is outside of 12 hour window. Customer support is extremely unhelpful and rude.
Every time I had to go to a shop or order from Deliveroo, what is the point of your service if you have to order again or go to a shop yourself?
Good luck with attitude!
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Unfair Account Locks & Zero Support Transparency
Gopuff’s backend uses background device tracking and address matching to flag and link accounts without warning. Once their automated system tags your device or info, customer support completely locks you out of refunds, order modifications, or resolution. When you ask support to clarify or fix the false linkage, they hide behind canned responses and refuse to explain what data triggered it. Extremely frustrating experience and total lack of account transparency. Avoid this app
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