GoTo User Reviews

Customer Experience

Positive experience67.3% of reviews
Neutral8.9% of reviews
Negative experience23.8% of reviews

~ Based on 505 written reviews from the US App Store.

What users say

Is GoTo Safe?

GoTo appears safe based on user ratings. AppsHunter Safety Score for GoTo is 96/100.

This assessment is based on 142,981 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 142,981 App Store ratings for GoTo.

Is GoTo Legit?

GoTo appears to be a legitimate app. AppsHunter Legitimacy Score for GoTo is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I’m not signing in for a one hour webinar.!

I’ve copied and pasted session number and it isn’t taking it. I’m not making a login and giving my information for a one hour session. These people didnt tell me this was going to be an ordeal. Screw this

GoTo Webinars vs. Zoom

The appearance of the applications are different, yet the functionalities are similar. I’ve conversed and typed communications in real time to people in foreign countries using these applications: Africa, Europe, China, India, and Japan! Amazing!

The notification that there is an update is annoying

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.

Webinar

Great for webinars great experience

Hearing Damage

Incoming calls come in so overwhelmingly loud on mobile and without notice. It is physically painful to my ears. You have undoubtedly caused me hearing damage. Please make an option for the ringtone. I do not need verdun in my ear everytime someone calls.

Bad audio

The audio quality is very bad and then the fact that it only stays for two weeks and then it goes away It’s not conducive to learning

Good

It is good yeah working well with me.

Grey Mode?

Why would the update change a true dark mode (black) to - blueish grey? Can you please give a toggle or bring back the true dark mode?

Missing AirPlay support

Good app but it needs to directly support AirPlay, mirroring doesn’t put audio on the TV

No vid

Seems like recently video has been hit or miss mostly miss

Webinar

I tried to cast from my apple phone to a smart tv and only video casted the audio was only from my phone. Very poor audio.

Mr

Good

Excelente

Super, ele é completo para trabalhar em equipe e tem uma ótima equipe de suporte 24h

No sound when First logged in.

I started on time, but sound didn’t work. After missing over 5 minutes I exited and logged back in. Then it worked. Why is there no speaker on/off button?

CEO

Big fan of this product. Enhances our business significantly

Almost perfect

Give us access to change the ringtone, add Apple CarPlay support/app. Text messaging still needs work. Some times picture messages go through and for others they don’t. That can be frustrating.

Billed for months after cancellation

Huge pain to cancel my Grasshopper account with GoTo support over the phone; received cancellation confirmation complete with case number and date in email. Still kept getting billed for three more months until I caught it. I’m sure it would have continued. Finally got a refund with a support team member who was helpful, but getting continuously billed after a cancellation erodes trust and feels extremely scammy. It should not be that difficult to cancel a subscription to an App.
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Please bring search feature for messages in the app

Using GoTo for my business since last 1 year and its easy to use and a great app. Only thing I would like is a “Search” feature in the app for text messages.

GoTo for PC

I could not find the app to download GoTo

The notification that there is an update is annoying

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.