GoTo User Reviews

Customer Experience

Positive experience67.1% of reviews
Neutral9.0% of reviews
Negative experience23.9% of reviews

~ Based on 511 written reviews from the US App Store.

What users say

Is GoTo Safe?

GoTo appears safe based on user ratings. AppsHunter Safety Score for GoTo is 96/100.

This assessment is based on 143,033 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 143,033 App Store ratings for GoTo.

Is GoTo Legit?

GoTo appears to be a legitimate app. AppsHunter Legitimacy Score for GoTo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful Call Quality

I had this for 1.5 years and at least 50% of the time I dropped calls, had no service and had to call the client back on my personal cell. When I tried to cancel they had locked me into a 3 year contract and made me pay the remaining balance.

Good but phone delay

Good app to use. Pretty easily and user friendly but the phone delay is a huge drawback. Seems non of the updates fixes the issue. About 1-2 second delay between the other caller. Can be annoying when both try to speak and both stop to listen and speak again...... Need to inform the other party of the phone lag ahead of time.
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Interesting and powerful

This is an interesting solution to phone systems. Still new to the system but it’s been easy to use and works well, so far.

Worst soft phone app ever

I hate go to. But this app makes it impossible to get things done. The connections suck their delayed. They always have problems getting a connection on the mobile app while I’m sitting here on Wi-Fi users don’t get their calls. I’m an administrator of this and I’m stuck with this app because of the integration and it is definitely the worst thing I’ve ever seen.
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For work

Easy to use. Clarity is great. Love being able to take calls anywhere I travel!

Shoreline erosion

Great presentation!
I think a presentation focusing more on wave and wake erosion from wakeboard boats is needed and appropriate. The shoreline of many rivers and lakes are being destroyed by these boating actions.
Bill Scott

I’m not signing in for a one hour webinar.!

I’ve copied and pasted session number and it isn’t taking it. I’m not making a login and giving my information for a one hour session. These people didnt tell me this was going to be an ordeal. Screw this

GoTo Webinars vs. Zoom

The appearance of the applications are different, yet the functionalities are similar. I’ve conversed and typed communications in real time to people in foreign countries using these applications: Africa, Europe, China, India, and Japan! Amazing!

The notification that there is an update is annoying

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.

Webinar

Great for webinars great experience

Hearing Damage

Incoming calls come in so overwhelmingly loud on mobile and without notice. It is physically painful to my ears. You have undoubtedly caused me hearing damage. Please make an option for the ringtone. I do not need verdun in my ear everytime someone calls.

Bad audio

The audio quality is very bad and then the fact that it only stays for two weeks and then it goes away It’s not conducive to learning

Good

It is good yeah working well with me.

Grey Mode?

Why would the update change a true dark mode (black) to - blueish grey? Can you please give a toggle or bring back the true dark mode?

Missing AirPlay support

Good app but it needs to directly support AirPlay, mirroring doesn’t put audio on the TV

No vid

Seems like recently video has been hit or miss mostly miss

Webinar

I tried to cast from my apple phone to a smart tv and only video casted the audio was only from my phone. Very poor audio.

Mr

Good

Excelente

Super, ele é completo para trabalhar em equipe e tem uma ótima equipe de suporte 24h

No sound when First logged in.

I started on time, but sound didn’t work. After missing over 5 minutes I exited and logged back in. Then it worked. Why is there no speaker on/off button?