GoTo User Reviews

Customer Experience

Positive experience66.3% of reviews
Neutral9.0% of reviews
Negative experience24.7% of reviews

~ Based on 664 written reviews from the US App Store.

What users say

Is GoTo Safe?

GoTo appears safe based on user ratings. AppsHunter Safety Score for GoTo is 96/100.

This assessment is based on 143,476 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 143,476 App Store ratings for GoTo.

Is GoTo Legit?

GoTo appears to be a legitimate app. AppsHunter Legitimacy Score for GoTo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Delete Option

This app is ok. The Spam calls increased and I can’t blame that on the app. However, where is the delete all option for text messages? How do I block numbers in bulk?

Reliable

I just wanted to let everyone know that this program is very helpful and reliable.

Spam

App does not have a spam filter. And because the app has no filter, my business phone now gets 25-50 spam calls a day. Do not recommend

Blen

Really bad and gets glitchy in meetings. Would not recommend

School OT

This is such a great and reliable service! I work at multiple schools and parents/teachers can communicate with me wherever I am.

User Friendly

I’ve tried most of the video conferencing apps and I’m so thankful that my job uses GoTo it’s by far the most user friendly and reliable

Awful Call Quality

I had this for 1.5 years and at least 50% of the time I dropped calls, had no service and had to call the client back on my personal cell. When I tried to cancel they had locked me into a 3 year contract and made me pay the remaining balance.

Good but phone delay

Good app to use. Pretty easily and user friendly but the phone delay is a huge drawback. Seems non of the updates fixes the issue. About 1-2 second delay between the other caller. Can be annoying when both try to speak and both stop to listen and speak again...... Need to inform the other party of the phone lag ahead of time.
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Interesting and powerful

This is an interesting solution to phone systems. Still new to the system but it’s been easy to use and works well, so far.

Worst soft phone app ever

I hate go to. But this app makes it impossible to get things done. The connections suck their delayed. They always have problems getting a connection on the mobile app while I’m sitting here on Wi-Fi users don’t get their calls. I’m an administrator of this and I’m stuck with this app because of the integration and it is definitely the worst thing I’ve ever seen.
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For work

Easy to use. Clarity is great. Love being able to take calls anywhere I travel!

Shoreline erosion

Great presentation!
I think a presentation focusing more on wave and wake erosion from wakeboard boats is needed and appropriate. The shoreline of many rivers and lakes are being destroyed by these boating actions.
Bill Scott

I’m not signing in for a one hour webinar.!

I’ve copied and pasted session number and it isn’t taking it. I’m not making a login and giving my information for a one hour session. These people didnt tell me this was going to be an ordeal. Screw this

Zu schlecht, zu wenige tools

Ich bin gezwungen für einen Auftraggeber mit GoTo zu arbeiten und bin super unglücklich. Der Weg Präsentationen oder Musik zu teilen ist furchtbar bzw nicht möglich, ich kann mein iPad nicht nutzen, weil dann das Bild dann zu schlecht ist. Gehe ich über den Rechner mit externer Kamera gehts, aber das Bild einzurichten für Sportübungen ist dann wieder so, dass ich hier Kisten stapeln muss als Base für den Rechner. Für Meetings, wo Teilnehmende nur vor dem Bildschirm sitzen mag das gut sein, für mich einfach nur furchtbar.
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GoTo Webinars vs. Zoom

The appearance of the applications are different, yet the functionalities are similar. I’ve conversed and typed communications in real time to people in foreign countries using these applications: Africa, Europe, China, India, and Japan! Amazing!

Obsoleto y lento

Obsoleto y muuuuuy lento , dice que no es compatible con ningún dispositivo solo lo utilizo porque me lo piden en el trabajo pero si fuera opcional en definitiva este no sería

The notification that there is an update is annoying

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.

Webinar

Great for webinars great experience

Hearing Damage

Incoming calls come in so overwhelmingly loud on mobile and without notice. It is physically painful to my ears. You have undoubtedly caused me hearing damage. Please make an option for the ringtone. I do not need verdun in my ear everytime someone calls.

Bad audio

The audio quality is very bad and then the fact that it only stays for two weeks and then it goes away It’s not conducive to learning