This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.
Summarized from real user reviews of GoTo. Based on 143K reviews and a 4.8/5 average, it highlights the 6 positives and 11 negatives reviewers mention most about this Business app.
2026.8.0
July 15, 2026
General: Bug fixes & improvement Inbox: - Quickly reply to any message right from its push notification - Press and hold any message to copy text to your clipboard or send an emoji quicker Voice: General improvements on inbound WhatsApp calls
More5 issues
Audio issues
Missed calls not showing up
5 requests
Mobile - ability to do Q+A from mobile devices
Ability to choose ringtone
The GoTo app provides a unified platform for business communications. It allows users to make calls, send messages, host and join virtual meetings, trainings, and webinars. It also includes a multi-channel inbox for engaging with customers across various platforms like SMS, social media, and web chat.
Key features include integrated voice, video, and messaging capabilities, a shared inbox for team customer service, the ability to switch between multiple business numbers, automatic text replies to missed calls, and participation in virtual meetings with features like polls and breakout rooms.
Based on the provided information, the app is listed as free. There are no mentions of subscription fees or in-app purchases for core functionalities.
This app is designed for professionals and businesses that require a comprehensive solution for managing internal team communications and external customer interactions. It's ideal for those who need to stay connected and productive while working remotely or on the go.
GoTo facilitates customer engagement through its multi-channel shared inbox. This feature allows teams to manage SMS, social media, and web chat conversations in one place, assign them to team members, and resolve them efficiently, ensuring timely responses to customer inquiries.
