GoTo

GoTo

Call, Chat & Meet

143K ratings
505 reviews
#109 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 17, 2019
  • July 15, 2026
GoTo screenshot #1 for iPhone
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GoTo screenshot #8 for iPhone
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About

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

Voice, video, and messaging in one app
Multi-channel shared inbox for customer engagement
Virtual meetings, trainings, and webinars
Switch between multiple business numbers
Automatic text replies to missed calls
Team collaboration tools
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What users say

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What's New in GoTo

2026.8.0

July 15, 2026

General: Bug fixes & improvement Inbox: - Quickly reply to any message right from its push notification - Press and hold any message to copy text to your clipboard or send an emoji quicker Voice: General improvements on inbound WhatsApp calls

More

Charts

Top Free

📉 109-2

Business

This app dropped -2 positions in Business chart.

Last updated on August 8, 2026.

User reviews

I’m not signing in for a one hour webinar.!

I’ve copied and pasted session number and it isn’t taking it. I’m not making a login and giving my information for a one hour session. These people didnt tell me this was going to be an ordeal. Screw this

GoTo Webinars vs. Zoom

The appearance of the applications are different, yet the functionalities are similar. I’ve conversed and typed communications in real time to people in foreign countries using these applications: Africa, Europe, China, India, and Japan! Amazing!

The notification that there is an update is annoying

It is hard to take any of the notifications seriously when the app bugs you to update. My phone automatically updates all apps periodically. Cut it out.

Webinar

Great for webinars great experience

Hearing Damage

Incoming calls come in so overwhelmingly loud on mobile and without notice. It is physically painful to my ears. You have undoubtedly caused me hearing damage. Please make an option for the ringtone. I do not need verdun in my ear everytime someone calls.

Developer apps

User experience

🐞

Reported Bugs

5 issues

Audio issues

Bug

Missed calls not showing up

Bug

Voicemail not working properly

Bug

App freezing/crashing

Bug

Compatibility issues with older devices

Bug

Requested Features

5 requests

Mobile - ability to do Q+A from mobile devices

Feature

Ability to choose ringtone

Feature

Calendar integration like previous app

Feature

Monitor multiple lines concurrently in app

Feature

Easy way to add contact who just called

Feature

FAQ

What does the GoTo app do?

The GoTo app provides a unified platform for business communications. It allows users to make calls, send messages, host and join virtual meetings, trainings, and webinars. It also includes a multi-channel inbox for engaging with customers across various platforms like SMS, social media, and web chat.

What are the key features of GoTo?

Key features include integrated voice, video, and messaging capabilities, a shared inbox for team customer service, the ability to switch between multiple business numbers, automatic text replies to missed calls, and participation in virtual meetings with features like polls and breakout rooms.

Is GoTo free to use?

Based on the provided information, the app is listed as free. There are no mentions of subscription fees or in-app purchases for core functionalities.

Who is the target audience for GoTo?

This app is designed for professionals and businesses that require a comprehensive solution for managing internal team communications and external customer interactions. It's ideal for those who need to stay connected and productive while working remotely or on the go.

How does GoTo help with customer engagement?

GoTo facilitates customer engagement through its multi-channel shared inbox. This feature allows teams to manage SMS, social media, and web chat conversations in one place, assign them to team members, and resolve them efficiently, ensuring timely responses to customer inquiries.