GoTo

GoTo

Call, Chat & Meet

144K ratings
670 reviews
#76 in free Business
💼 Business
📊 Productivity
Free

Details

Released
September 17, 2019
Updated
October 15, 2026
GoTo screenshot #1 for iPhone
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GoTo screenshot #8 for iPhone
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About

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

✓Voice, video, and messaging in one app
✓Multi-channel shared inbox for customer engagement
✓Virtual meetings, trainings, and webinars
✓Switch between multiple business numbers
✓Automatic text replies to missed calls
✓Team collaboration tools
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What users say about GoTo

See all reviews

What's New in GoTo

2026.11.0

October 15, 2026

General: Bug fixes & improvements

Charts

Top Free

📉 76-5

Business

This app dropped -5 positions in Business chart.

Last updated on October 29, 2026.

User reviews

Presentation

I am hearing-impaired and while sound quality is very good, I love that CC is offered. Thank you

Excelente

Excelente

Should be better

I frequently have dropped calls or it won’t make a call when I dial the number or during a call it will drop or the other person will sound garbled.

those darn flashing boxes !

I switched from Zoom to go to… Overall, it's been a decent experience. The most annoying thing to me is the way whoever is talking has their frame light up every time they make a sound or talk. With two people talking it's quite distracting and feels like a commercial strip with neon signs flickering. Wish they would at least create a feature where you could turn that option off. I can see where it might be a desired feature in a large group meeting, but with a small group it's completely annoying. I also would prefer if it was like Zoom or FaceTime where the person you are calling takes up most of the frame and the caller is much smaller or can be swiped off the frame. I do therapy sessions with two people 90% so I would much prefer to have the full screen for the person I am calling…
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Call

Excellent app, thank you.

Developer apps

Featured on

User experience

🐞

Reported Bugs

5 issues

Audio issues

Bug

Missed calls not showing up

Bug

Voicemail not working properly

Bug

App freezing/crashing

Bug

Compatibility issues with older devices

Bug
✨

Requested Features

5 requests

Mobile - ability to do Q+A from mobile devices

Feature

Ability to choose ringtone

Feature

Calendar integration like previous app

Feature

Monitor multiple lines concurrently in app

Feature

Easy way to add contact who just called

Feature

FAQ

What does the GoTo app do?

The GoTo app provides a unified platform for business communications. It allows users to make calls, send messages, host and join virtual meetings, trainings, and webinars. It also includes a multi-channel inbox for engaging with customers across various platforms like SMS, social media, and web chat.

What are the key features of GoTo?

Key features include integrated voice, video, and messaging capabilities, a shared inbox for team customer service, the ability to switch between multiple business numbers, automatic text replies to missed calls, and participation in virtual meetings with features like polls and breakout rooms.

Is GoTo free to use?

Based on the provided information, the app is listed as free. There are no mentions of subscription fees or in-app purchases for core functionalities.

Who is the target audience for GoTo?

This app is designed for professionals and businesses that require a comprehensive solution for managing internal team communications and external customer interactions. It's ideal for those who need to stay connected and productive while working remotely or on the go.

How does GoTo help with customer engagement?

GoTo facilitates customer engagement through its multi-channel shared inbox. This feature allows teams to manage SMS, social media, and web chat conversations in one place, assign them to team members, and resolve them efficiently, ensuring timely responses to customer inquiries.