RingCentral vs GoTo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RingCentral
Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.
- Unified calls, messages, meetings, and faxes
- AI Assistant for notes and transcriptions
- Team chat with file sharing
- HD video meetings with whiteboarding
- Business SMS with translations
- Digital faxing
- Work and personal modes
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Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.
GoTo
This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.
- Voice, video, and messaging in one app
- Multi-channel shared inbox for customer engagement
- Virtual meetings, trainings, and webinars
- Switch between multiple business numbers
- Automatic text replies to missed calls
- Team collaboration tools
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GoTo is the premier provider of flexible-work software that keeps you connected and engaged with customers and colleagues. From calling and messaging to virtual meetings, trainings, and webinars, it’s the all-in-one mobile app for your essential communications, whether you’re on the road or across the globe. Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered. Simplify your communication: - Stay connected from anywhere with customers and colleagues - Use your personal device without sharing your private number - Get voice, video, and messaging all in one app Empower your business calls: - Quickly switch between multiple business numbers - Route incoming calls to other phones or colleagues - Automatically text back to missed calls Elevate your meetings and events: - Join virtual meetings, trainings, and webinars from anywhere - View slides, participate in breakout rooms, take polls, and more - Schedule your own meetings and sync your business calendar Engage with your customers: - Chat with customers as a team in the shared inbox - See all your SMS, social media, and web chat conversations in one place - Assign, unassign, and resolve conversations on the go
Screenshots
Verdict
The clearest difference is monetization model: GoTo at free against RingCentral's subscription. GoTo also leads on review sentiment (66% vs 37%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for RingCentral against 4.8 for GoTo. Both are backed by a comparable volume of ratings — 77K and 144K respectively. Written reviews are what separate them: 37% of RingCentral's written reviews are positive against 66% of GoTo's.
RingCentral ships an update every 3 weeks, GoTo fortnightly. Both last shipped on September 25, 2026.
| Parameter | RingCentral | GoTo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (77K ratings) | 4.8 (144K ratings) |
| Positive reviews | 36.6% of reviews | 66.3% of reviews — better |
| Number of ratings | 77K | 144K — better |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Best chart rank | #102 | #82 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 332 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | RingCentral, Inc | GoTo Group, Inc. |
Customer experience
RingCentral
GoTo
User reviews
RingCentral
From 77K App Store ratingsWhat we love
- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices
Room to improve
- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies
GoTo
From 144K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 User simplicity (click and go)
- 🚀 Quick and easy to use
- 🚀 Reliable and no glitches
- 🚀 Excellent phone service
Room to improve
- 🐛 Cuts out sometimes
- 🐛 Impossible to erase missed calls
- 🐛 Drops calls everytime
- 🐛 Ringtone not loud enough
- 🐛 Buggy
Bugs and requests
RingCentral
Reported bugs
4 issues- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages
Requested features
4 requests- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface
GoTo
Reported bugs
5 issues- Audio issues
- Missed calls not showing up
- Voicemail not working properly
- App freezing/crashing
- Compatibility issues with older devices
Requested features
5 requests- Mobile - ability to do Q+A from mobile devices
- Ability to choose ringtone
- Calendar integration like previous app
- Monitor multiple lines concurrently in app
- Easy way to add contact who just called
In-app purchases
RingCentral
No in-app purchases
GoTo
No in-app purchases









