Comparison

RingCentral vs GoTo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

About

GoTo

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

Highlights
  • Voice, video, and messaging in one app
  • Multi-channel shared inbox for customer engagement
  • Virtual meetings, trainings, and webinars
  • Switch between multiple business numbers
  • Automatic text replies to missed calls
  • Team collaboration tools
Currently charting
Read full description

GoTo is the premier provider of flexible-work software that keeps you connected and engaged with customers and colleagues. From calling and messaging to virtual meetings, trainings, and webinars, it’s the all-in-one mobile app for your essential communications, whether you’re on the road or across the globe. Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered. Simplify your communication: - Stay connected from anywhere with customers and colleagues - Use your personal device without sharing your private number - Get voice, video, and messaging all in one app Empower your business calls: - Quickly switch between multiple business numbers - Route incoming calls to other phones or colleagues - Automatically text back to missed calls Elevate your meetings and events: - Join virtual meetings, trainings, and webinars from anywhere - View slides, participate in breakout rooms, take polls, and more - Schedule your own meetings and sync your business calendar Engage with your customers: - Chat with customers as a team in the shared inbox - See all your SMS, social media, and web chat conversations in one place - Assign, unassign, and resolve conversations on the go

Screenshots

RingCentral4 screens
GoTo4 screens

Verdict

The call

The clearest difference is monetization model: GoTo at free against RingCentral's subscription. GoTo also leads on review sentiment (66% vs 37%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for RingCentral against 4.8 for GoTo. Both are backed by a comparable volume of ratings — 77K and 144K respectively. Written reviews are what separate them: 37% of RingCentral's written reviews are positive against 66% of GoTo's.

UpkeepUpdate frequency

RingCentral ships an update every 3 weeks, GoTo fortnightly. Both last shipped on September 25, 2026.

Scorecard2 real differences · 9 level
RingCentral versus GoTo: the parameters behind the verdict, then further details
ParameterRingCentralGoTo
PriceFreeFree
Rating4.8 (77K ratings)4.8 (144K ratings)
Positive reviews36.6% of reviews66.3% of reviews — better
Number of ratings77K144K — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#102#82 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size332 MB93 MB
Age rating4+4+
DeveloperRingCentral, IncGoTo Group, Inc.

Customer experience

RingCentral

All ratings77,451 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews543 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

GoTo

All ratings143,565 ratings
Positive97.6%
Neutral1.8%
Negative0.6%
Written reviews665 reviews
Positive66.3%
Neutral9.0%
Negative24.7%

User reviews

RingCentral

From 77K App Store ratings

What we love

  • 🚀 Reliable service
  • 📞 Convenient for businesses
  • 🤝 Great for team communication
  • 💻 Seamless integration across devices

Room to improve

  • 🐛 Buggy app with frequent issues
  • 🤖 Poor customer service and support
  • 🔒 Difficult to cancel subscription
  • 🔍 Lack of transparency in pricing and policies

GoTo

From 144K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 User simplicity (click and go)
  • 🚀 Quick and easy to use
  • 🚀 Reliable and no glitches
  • 🚀 Excellent phone service

Room to improve

  • 🐛 Cuts out sometimes
  • 🐛 Impossible to erase missed calls
  • 🐛 Drops calls everytime
  • 🐛 Ringtone not loud enough
  • 🐛 Buggy

Bugs and requests

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

GoTo

Reported bugs

5 issues
  • Audio issues
  • Missed calls not showing up
  • Voicemail not working properly
  • App freezing/crashing
  • Compatibility issues with older devices

Requested features

5 requests
  • Mobile - ability to do Q+A from mobile devices
  • Ability to choose ringtone
  • Calendar integration like previous app
  • Monitor multiple lines concurrently in app
  • Easy way to add contact who just called

In-app purchases

None

RingCentral

No in-app purchases

None

GoTo

No in-app purchases

Questions

Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Is GoTo free?
GoTo is free to download, with no in-app purchases.
Which has better reviews, RingCentral or GoTo?
RingCentral and GoTo are both rated 4.8 out of 5 on the App Store, from 77K and 144K ratings respectively.
Do RingCentral or GoTo have ads?
Neither RingCentral nor GoTo shows ads.
Which is updated more often, RingCentral or GoTo?
RingCentral ships an update every 3 weeks, and GoTo fortnightly. Most recently, RingCentral was updated on September 25, 2026 and GoTo on September 25, 2026.
Which is more popular, RingCentral or GoTo?
RingCentral currently peaks at #102 in the App Store charts, and GoTo at #82. Chart position reflects recent download velocity rather than total install base.

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