Comparison

Webex vs GoTo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Webex

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

Highlights
  • Continuous teamwork spaces
  • Messaging and file sharing
  • HD video meetings
  • Screen sharing
  • Integrations and bots
  • Cross-space search
  • End-to-end encryption
Features
Currently charting
Read full description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA

About

GoTo

This app offers a comprehensive suite for business communications, including calling, messaging, and virtual meetings. It facilitates team collaboration, customer engagement through a multi-channel inbox, and seamless participation in online events. Stay connected and productive from anywhere with this all-in-one mobile solution.

Highlights
  • Voice, video, and messaging in one app
  • Multi-channel shared inbox for customer engagement
  • Virtual meetings, trainings, and webinars
  • Switch between multiple business numbers
  • Automatic text replies to missed calls
  • Team collaboration tools
Currently charting
Read full description

GoTo is the premier provider of flexible-work software that keeps you connected and engaged with customers and colleagues. From calling and messaging to virtual meetings, trainings, and webinars, it’s the all-in-one mobile app for your essential communications, whether you’re on the road or across the globe. Hold quick discussions and lead business-critical meetings. Join online events in seconds and take part in activities like polls and surveys. Collaborate with your team and answer customers in a multi-channel inbox. No matter where you go or what you need to communicate, GoTo has you covered. Simplify your communication: - Stay connected from anywhere with customers and colleagues - Use your personal device without sharing your private number - Get voice, video, and messaging all in one app Empower your business calls: - Quickly switch between multiple business numbers - Route incoming calls to other phones or colleagues - Automatically text back to missed calls Elevate your meetings and events: - Join virtual meetings, trainings, and webinars from anywhere - View slides, participate in breakout rooms, take polls, and more - Schedule your own meetings and sync your business calendar Engage with your customers: - Chat with customers as a team in the shared inbox - See all your SMS, social media, and web chat conversations in one place - Assign, unassign, and resolve conversations on the go

Screenshots

Webex4 screens
GoTo4 screens

Verdict

The call

The clearest difference is in-app purchases: GoTo at none against Webex's 1. GoTo also leads on review sentiment (66% vs 36%) and ratings volume (144K vs 9.4K). Webex's advantage is device support (5 vs 3) and chart position (#25 vs #78). On price, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. GoTo asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

GoTo holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: GoTo has 144K ratings behind it against 9.4K, so its average is the more settled of the two. Written reviews point the same way: 36% of Webex's written reviews are positive against 66% of GoTo's.

UpkeepUpdate frequency

Webex ships an update every 2 weeks, GoTo fortnightly. The most recent releases landed on September 29, 2026 and September 30, 2026 respectively.

Scorecard8 real differences · 3 level
Webex versus GoTo: the parameters behind the verdict, then further details
ParameterWebexGoTo
PriceFreeFree
Rating4.6 (9.4K ratings)4.8 (144K ratings) — better
Positive reviews35.5% of reviews66.4% of reviews — better
Number of ratings9.4K144K — better
Update frequencyEvery 2 weeksFortnightly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFreemiumFree — better
Best chart rank#25 — better#78
DevicesiPhone, iPad, Apple TV, Apple Watch, Vision Pro — betteriPhone, iPad, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size551 MB93 MB
Age rating4+4+
DeveloperCiscoGoTo Group, Inc.

Customer experience

Webex

All ratings9,443 ratings
Positive90.5%
Neutral2.7%
Negative6.8%
Written reviews560 reviews
Positive35.5%
Neutral11.4%
Negative53.0%

GoTo

All ratings143,565 ratings
Positive97.6%
Neutral1.8%
Negative0.6%
Written reviews666 reviews
Positive66.4%
Neutral9.0%
Negative24.6%

User reviews

Webex

From 9.4K App Store ratings

What we love

  • 🚀 Excellent collaboration tool
  • 🔒 Great security features
  • 👍 Simple and reliable
  • 👍 Seamless integration with other apps
  • 👍 Flexible and customizable

Room to improve

  • 🐛 Crashes and stability issues
  • 🐛 Notifications not working correctly
  • 🐛 Syncing and performance problems
  • 🔋 High battery consumption
  • 👎 Confusing with multiple apps required

GoTo

From 144K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 User simplicity (click and go)
  • 🚀 Quick and easy to use
  • 🚀 Reliable and no glitches
  • 🚀 Excellent phone service

Room to improve

  • 🐛 Cuts out sometimes
  • 🐛 Impossible to erase missed calls
  • 🐛 Drops calls everytime
  • 🐛 Ringtone not loud enough
  • 🐛 Buggy

Bugs and requests

Webex

Reported bugs

4 issues
  • App freezes or crashes after updates
  • Login and sign-out issues
  • Screen sharing not working
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Add Apple Watch support
  • Improve messaging and notification features
  • Provide more customization options
  • Consolidate all Webex features into a single app

GoTo

Reported bugs

5 issues
  • Audio issues
  • Missed calls not showing up
  • Voicemail not working properly
  • App freezing/crashing
  • Compatibility issues with older devices

Requested features

5 requests
  • Mobile - ability to do Q+A from mobile devices
  • Ability to choose ringtone
  • Calendar integration like previous app
  • Monitor multiple lines concurrently in app
  • Easy way to add contact who just called

In-app purchases

1 purchases

Webex

Subscriptions1
  • Webex Meet Plan7 Days trial$14.491 Month
None

GoTo

No in-app purchases

Questions

Is Webex free?
Webex is free to download, with in-app purchases available.
Is GoTo free?
GoTo is free to download, with no in-app purchases.
Which has better reviews, Webex or GoTo?
GoTo is rated higher. Webex averages 4.6 out of 5 from 9.4K ratings, while GoTo averages 4.8 from 144K ratings.
Do Webex or GoTo have ads?
Neither Webex nor GoTo shows ads.
Which is updated more often, Webex or GoTo?
Webex ships an update every 2 weeks, and GoTo fortnightly. Most recently, Webex was updated on September 29, 2026 and GoTo on September 30, 2026.
Which is more popular, Webex or GoTo?
Webex currently peaks at #25 in the App Store charts, and GoTo at #78. Chart position reflects recent download velocity rather than total install base.

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