Comparison

Citrix Workspace vs Webex

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citrix Workspace

Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.

Highlights
  • Access SaaS and web apps
  • Access mobile apps
  • Access virtual apps and desktops
  • Access files
  • Work from any device
  • Report issues to IT
Features
Read full description

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.

About

Webex

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

Highlights
  • Continuous teamwork spaces
  • Messaging and file sharing
  • HD video meetings
  • Screen sharing
  • Integrations and bots
  • Cross-space search
  • End-to-end encryption
Features
Currently charting
Read full description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA

Screenshots

Citrix Workspace3 screens
Webex4 screens

Verdict

The call

The clearest difference is in-app purchases: Citrix Workspace at none against Webex's 1. Citrix Workspace also leads on review sentiment (49% vs 36%). Webex's advantage is rating (4.6 vs 4.3) and chart position (#20 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. Citrix Workspace asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Webex holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 6.4K and 9.4K respectively. Written reviews complicate that: 49% of Citrix Workspace's written reviews are positive against 36% of Webex's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Citrix Workspace ships an update monthly, Webex every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 5 level
Citrix Workspace versus Webex: the parameters behind the verdict, then further details
ParameterCitrix WorkspaceWebex
PriceFreeFree
Rating4.3 (6.4K ratings)4.6 (9.4K ratings) — better
Positive reviews49.2% of reviews — better35.7% of reviews
Number of ratings6.4K9.4K — better
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFreemium
Best chart rank—#20 — better
DevicesiPhone, iPadiPhone, iPad, Apple TV, Apple Watch, Vision Pro — better
Requires iOS17.0 — better18.0
Further details — not scored
Size104 MB551 MB
Age rating4+4+
DeveloperCitrix Systems, Inc.Cisco

Customer experience

Citrix Workspace

All ratings6,392 ratings
Positive85.6%
Neutral4.0%
Negative10.4%
Written reviews573 reviews
Positive49.2%
Neutral8.4%
Negative42.4%

Webex

All ratings9,443 ratings
Positive90.5%
Neutral2.7%
Negative6.8%
Written reviews555 reviews
Positive35.7%
Neutral11.5%
Negative52.8%

User reviews

Citrix Workspace

From 6.4K App Store ratings

What we love

  • 🚀 Works great on iPad
  • 👍 Reliable and consistent
  • 🚀 Fast and responsive
  • 🚀 Convenient remote access

Room to improve

  • 🐛 Buggy and unstable
  • 🐛 Freezes and crashes frequently
  • 🐛 Keyboard and mouse issues
  • 🐛 Compatibility problems with new devices
  • 🐛 Unreliable login and authentication

Webex

From 9.4K App Store ratings

What we love

  • 🚀 Excellent collaboration tool
  • 🔒 Great security features
  • 👍 Simple and reliable
  • 👍 Seamless integration with other apps
  • 👍 Flexible and customizable

Room to improve

  • 🐛 Crashes and stability issues
  • 🐛 Notifications not working correctly
  • 🐛 Syncing and performance problems
  • 🔋 High battery consumption
  • 👎 Confusing with multiple apps required

Bugs and requests

Citrix Workspace

Reported bugs

4 issues
  • Cursor position issues when zoomed in
  • Keyboard shortcuts not working properly
  • Frequent disconnections and login failures
  • Incompatibility with iOS 13 and newer

Requested features

4 requests
  • Full mouse and trackpad support
  • Improved keyboard integration
  • Better external display support
  • Microphone and camera access

Webex

Reported bugs

4 issues
  • App freezes or crashes after updates
  • Login and sign-out issues
  • Screen sharing not working
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Add Apple Watch support
  • Improve messaging and notification features
  • Provide more customization options
  • Consolidate all Webex features into a single app

In-app purchases

None

Citrix Workspace

No in-app purchases

1 purchases

Webex

Subscriptions1
  • Webex Meet Plan7 Days trial$14.491 Month

Questions

Is Citrix Workspace free?
Citrix Workspace is free to download, with no in-app purchases.
Is Webex free?
Webex is free to download, with in-app purchases available.
Which has better reviews, Citrix Workspace or Webex?
Webex is rated higher. Citrix Workspace averages 4.3 out of 5 from 6.4K ratings, while Webex averages 4.6 from 9.4K ratings.
Do Citrix Workspace or Webex have ads?
Neither Citrix Workspace nor Webex shows ads.
Which is updated more often, Citrix Workspace or Webex?
Citrix Workspace ships an update monthly, and Webex every 2 weeks. Most recently, Citrix Workspace was updated on September 22, 2026 and Webex on September 24, 2026.

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