Booking
From an American, wayyyy better than any trains home. Everything is simple, there’s no extra fees, and it’s all easily laid out. Great experience.
Not good
Won’t let me open the app after I downloaded it😡
First time away from Trainline
Smooth, good, clean, and easy to navigate. What’s not to love!
Easy to book
I always use this app for buying train tickets. It works well for me.
Horrendous app
I nearly missed my train because the tickets can’t be generated through the app even though there was 4G connection. Tickets take forever to load and you have to click so many buttons to get to the ticket QR code. Absolutely useless and clunky design!
Prices seem higher than the GA website
Although the app functionality is good, I have sometimes found lower prices for the same journeys offered on the Greater Anglia website. As a consequence, I now buy tickets on the PC to ensure the lowest price and just use this app as a wallet
Simple and easy to use
Simple and easy to use, easy to pay with Apple Pay. Have used this app in preference to others in different parts of the country not covered by GA trains as it’s so easy to use.
Some issues
Generally ok but slow at fetching data and also often tells me I’m offline when I’m not. Doesn’t always give the best ticket options either. I double check with the trainline which often shows cheaper tickets. For example recently the trainline offered me a London Night Out for £27. Putting same time trains in GA app I was offered a £55.30 off peak return. Double the price for same journey and London Night out is a GA ticket type!
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Best train App by a long way
Tried each TOC App and most fail at some stage. This one doesn’t so naturally, I stick with it.
Better than Trainline
A genuinely useful app and unlike Trainline, no booking fee.
Stopped working
The app has stopped working with the latest update. Cannot check times, see status across lines or buy tickets. Seemingly no response to this anywhere on the website or otherwise so am left with it being unusable
Stopped working
Stopped working over last week, won’t fetch data.
Easy Booking
Glad to see the useless smart card appears to have been dispensed with. Just make sure your phone is charged.
Great Apo!
I’m on holiday in North Norfolk and needed to book tickets for some rail trips. The app is very intuitive to use making booking a breeze. Thank you!
Can’t make an account
I’ve tried many times and it doesn’t let me make a account
Great app, does what you need
Great app to buy tickets and watch for train schedules.
Latest update issues
Normally love this app, but with the latest update, it’s completely unusable. I can’t make any selections and it freezes. I have to now use the desktop - and can’t report this on the app as it won’t let me select the option. I look forward to the next update fixing this.
Booking tickets to football
Easy to use and I’m 81 with arthritis and many other problems but I still manage, Old people are lazy to learn new things.
Shambles
Shambles of a railway company run by amateurs! Just putting basic accurate information on trains when there is disruption is impossible for them.
Mas
Really easy to book great offers in advance booking
