Can’t transfer my funds to my bank
This app is trash and so wannabe, how come I can’t transfer my funds to my bank but only can transfer money to green dot.
Prone 2hacking
Why apps got two mobile banking 2download ? The other one seems ok .. no homescreen icon to my iphone.. and charged to much.
Scam!
This app charges a fee for using your money. Called a “Funding transaction fee” They also charge a fee monthly! Almost $10 a month ! They also made it to where I am not able to close my account. The screen pops up and says unable to close your account online. Please contact costumer support to close your account. I am highly disappointed in this app. If I could leave a worse rating than a 1 star review I would. I HIGHLY DO NOT RECOMMEND this banking app. I am extremely disappointed. And will try and steer everyone I meet from using GreenDot Banking.
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Angry disabled person
Takes too much in fees even though I am disabled and if you take a fee after I make over a thousand dollars next year. I will find another bank because chime doesn’t charge a fee, has tap to pay option on there cards, and the option for cash back at gasoline.
Chat unreliable
Their chat will cut you off without warning. They expect you to reply immediately or they will close the chat. I am not impressed! 10/16/26
I’m So Upset About This Matter
I can’t believe I have Money on my card & I can’t even pay for Anything
DO NOT BUY!
bought a card and it wont register i went back and they wont give me refund DO NOT BUY!
Received a gift card
I received a $75 gift card for my birthday. I did not know it charged monthly fees of $7.95. Paid nearly $24 in fees prior to realizing that, so essentially a gift that charges re-occurring fees. I would never recommend, especially with the personal information that has to be provided to access the gift.
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Take money
Now take $12.99 for movie. It shouldn’t take four days. Will change review once money is taken.
L
Bought a green dot card it dint work I call the numbers there no help at all dont recommend the app can’t belive app still broken 2026
It’s a huge scam.
I bought a green dot card and I made an account for my card but when I try to log in with the account I just made it doesn’t even let me log in. This whole thing is a scam!
They will not give refunds
My card got empty of 200 hundred dollars and they did nothing to help wouldn’t trust them with your money apparently if you get cleared there not responsible and don’t trust them with any more money then you’re willing to loose. Just wish I could give this app a lower score cause they where very unhelpful when it comes to finding where 200 hundred dollars vanished
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What is this?
I got a debit Visa card and when I go in the app or in the website on google to activate my card it doesn’t even activate it it says something is wrong with the app if I could I would give this app 0 stars I spent 90$!!!!! For it just not to work
Terrible
Avoid this bank at all costs. The customer service is horrendous. After many lengthy calls to their customer service number, they intentionally mislead you, and they don’t care one bit. I haven’t been able to get into my app for months. Direct deposits are shamefully unreliable, and again, they don’t care. Hopefully one day Apple will have a higher standard when it comes to the apps they have on the App Store.
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Unusable
I Created An Account And Everything But Keep Getting A Prompt To Go To There Website Why Offer A App Then Insist I Need To Use The Website… Even Tried To Say My SSN And DOB Was Invalid…
Ripoff
I got a card and went to set it up and they said somebody else had already and I was out 200 bucks .. completely unprofessional company avoided all cost
Fix your app
I’ve been banking with you for yearssss and now here lately your app is doing a lot of glitching. I go to log in and it won’t let me or I’ll have to log in multiple times before it lets me. There’s times it won’t let me unstash money when I’m at the store. I just tried to purchase something from Amazon. And my payment kept declining because once again when I went to unstash money it was acting up. I’m about to switch my direct deposit and leave your company. This is ridiculous.
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Horrible!
This is the worst banking app i have ever used ! Their mobile app is trash! I have been locked out of my account with mo access to my own money for hours now! As soon as im able to access my account im moving my money to another institution and i will NEVER use GreenDot ever again!
Unable to log in
Every time I do so, it keeps saying “problem logging in pls try again later.” Unable to also open chat window on official website. Why is this app so messy right now.
Login
Half the time, I can’t log into the app. When will y’all be fixing this issue? I’ve seen others saying the same thing.
