Green Dot Reviews: Is It Legit?

Customer Experience

Positive experience7.4% of reviews
Neutral6.5% of reviews
Negative experience86.1% of reviews

~ Based on 367 written reviews from the US App Store.

What users say about Green Dot

Is Green Dot Safe?

Green Dot - Mobile Banking has mixed safety signals based on user ratings. AppsHunter Safety Score for Green Dot is 68/100.

This assessment is based on 11,977 user ratings, with an App Store average of 3.4/5.

Safety Analysis

58.7% of ratings point to a safe experience
5.3% of ratings suggest some concerns
35.9% of ratings point to a risky experience

~ Based on 11,977 App Store ratings for Green Dot.

Is Green Dot Legit?

Green Dot - Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Green Dot is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I’m So Upset About This Matter

I can’t believe I have Money on my card & I can’t even pay for Anything

DO NOT BUY!

bought a card and it wont register i went back and they wont give me refund DO NOT BUY!

Received a gift card

I received a $75 gift card for my birthday. I did not know it charged monthly fees of $7.95. Paid nearly $24 in fees prior to realizing that, so essentially a gift that charges re-occurring fees. I would never recommend, especially with the personal information that has to be provided to access the gift.
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Take money

Now take $12.99 for movie. It shouldn’t take four days. Will change review once money is taken.

L

Bought a green dot card it dint work I call the numbers there no help at all dont recommend the app can’t belive app still broken 2026

It’s a huge scam.

I bought a green dot card and I made an account for my card but when I try to log in with the account I just made it doesn’t even let me log in. This whole thing is a scam!

They will not give refunds

My card got empty of 200 hundred dollars and they did nothing to help wouldn’t trust them with your money apparently if you get cleared there not responsible and don’t trust them with any more money then you’re willing to loose. Just wish I could give this app a lower score cause they where very unhelpful when it comes to finding where 200 hundred dollars vanished
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What is this?

I got a debit Visa card and when I go in the app or in the website on google to activate my card it doesn’t even activate it it says something is wrong with the app if I could I would give this app 0 stars I spent 90$!!!!! For it just not to work

Terrible

Avoid this bank at all costs. The customer service is horrendous. After many lengthy calls to their customer service number, they intentionally mislead you, and they don’t care one bit. I haven’t been able to get into my app for months. Direct deposits are shamefully unreliable, and again, they don’t care. Hopefully one day Apple will have a higher standard when it comes to the apps they have on the App Store.
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Unusable

I Created An Account And Everything But Keep Getting A Prompt To Go To There Website Why Offer A App Then Insist I Need To Use The Website… Even Tried To Say My SSN And DOB Was Invalid…

Ripoff

I got a card and went to set it up and they said somebody else had already and I was out 200 bucks .. completely unprofessional company avoided all cost

Fix your app

I’ve been banking with you for yearssss and now here lately your app is doing a lot of glitching. I go to log in and it won’t let me or I’ll have to log in multiple times before it lets me. There’s times it won’t let me unstash money when I’m at the store. I just tried to purchase something from Amazon. And my payment kept declining because once again when I went to unstash money it was acting up. I’m about to switch my direct deposit and leave your company. This is ridiculous.
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Horrible!

This is the worst banking app i have ever used ! Their mobile app is trash! I have been locked out of my account with mo access to my own money for hours now! As soon as im able to access my account im moving my money to another institution and i will NEVER use GreenDot ever again!

Unable to log in

Every time I do so, it keeps saying “problem logging in pls try again later.” Unable to also open chat window on official website. Why is this app so messy right now.

Login

Half the time, I can’t log into the app. When will y’all be fixing this issue? I’ve seen others saying the same thing.

Fix your app

I save my login then about 5 to 10 times a day I have to delete and redownload it just keeps popping up something’s not right I agree with Face ID when I click it it should open not keep giving error message

AAVOIDED At ALL COST!!!! SCAM!!

I haven’t found one app that this card work on.. they all Indian and do the minimum.. o asked help and no one was helping and they were confused as much as me.. and they will closed the chat anytime they want, in the middle of me typing a msg.. I wasn’t rude to them.. one jut gave me a phone number to call which I did, and they said the wait time is 2 minutes, so I was happy.. I waited over 30 mins.. he don’t know anything like the rest I chatted with,


Now I this card, for what, idk.. please save your frustrations for something else
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Can’t log in

App keeps crashing on iOS 27 and can’t log in please fix

A big waist

It’s in very small print that it charges $1.50 every time you use the card I don’t recommend getting the card from a store or getting it through the app

Scam

Stole $100 I will be getting officials involved