Green Dot User Reviews

Customer Experience

Positive experience7.8% of reviews
Neutral7.0% of reviews
Negative experience85.2% of reviews

~ Based on 345 written reviews from the US App Store.

What users say

Is Green Dot Safe?

Green Dot - Mobile Banking appears mostly safe based on user ratings. AppsHunter Safety Score for Green Dot is 70/100.

This assessment is based on 11,719 user ratings, with an App Store average of 3.5/5.

Safety Analysis

59.6% of ratings point to a safe experience
5.3% of ratings suggest some concerns
35.0% of ratings point to a risky experience

~ Based on 11,719 App Store ratings for Green Dot.

Is Green Dot Legit?

Green Dot - Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Green Dot is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ah

It doesn’t let me activate it on the app and it say do it on a other device

Can’t log in

Take $27.11 for game. It shouldn’t take four days. Will change review once money is taken. Thinking of switching banks because you take too long to take money off card for purchases.

Green Dot

It will be in the highest and best interest to reevaluate your decision with this company. I found it very difficult and and shady.

Card issue

I have be trying to order my greendot card for the past two years I haven’t received it. What could have been the cause.

Can’t log in

Take $27.11 for game. It shouldn’t take four days. Will change review once money is taken.

Error !!

It won’t let me log in, it keep saying “error something went wrong try again later” It does it often. Then if it logs me in I can’t do anything else without that message popping up at least 20 times. The app is updated? idk what’s going on.

Ok

Good

Update Problem 08/27/2026

Every time I open this app, it says it needs an update. There is no update available. Can we get this fixed? What’s wrong????

App sux

Can’t update absolutely insane

Can’t log in

I get my ssi check on your card since 2020. I am thinking of calling the social security office and asking if I can switch banks because fighting every day to see my balance especially on the day you’re supposed to get paid and I can’t log in. Since you been bought out the new owners should fix the app since last year that is what the Apple Store says.Stays one star until you permanently fix the problem.
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Worst bank card ever!!!

How are they even still in business . Literally the biggest scam ever .. I bought a card a week ago and never was able to activate my card!!! Been calling customer service 3 times a day for a week now .. all I hear is try again , call later , never talked to an actual representative. Stay as far away from this card as you can! If I could I would have rated 0 stars negative stars at that .
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Stole my money

I bought a prepaid and put the card info correctly and keeps telling me card is invalid DONT RECOMMEND

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Green Dot

Tried to cancel my card found out the first one wasn’t canceled know having the same problem with the second one
Do not work with this mobile banking company never

Can’t

l can’t open an account it keeps sending me the same message We are unable to approve your card request at this time. Please try again later.

Update app

Take out$16.28 for box set and single. It shouldn’t take four days to take the money.

Update app

Take out $16.84 for songs and game. It shouldn’t take four days to take money. Staying one star until you take the money.

Somewhat useful

Helped me set up the account yea however upon logging in it kept telling me to go to the website Ontop of that someone my transaction arent being displayed

Mobile banking

I been on green dot checking for 4-5 yrs. But lately when I go to sign in to my account it says green dot app needs to be updated to the latest version, go to the App Store and update the new version of green dot. Could it be a scam?

App

I am unable to use the app it will not let me login on or press the login button