App
My app won’t even open, it’s saying no network connection. I’ve tried it more times than I can count.
Good
WF sux
Scam
I had no problem with GreenFi when it was Aspiration and honestly none when they were merged. I moved out of the US and now I cannot access the app or my accounts. I go online ti see if the company is belly up and this time last year the CEO was sued for 248M in fraud. Multiple accounts of peoples accounts being frozen. I have no access to my money and on top of that I have an Automatic transfer scheduled from a different bank that I cannot turn off.
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Funding an individual account with a joint account gets you banned…
GreenFi was the worst banking experience I've ever had.
I tried to make an account but they declined me. I email them back and they told me that for safety reasons they couldn't even tell me why. My wife's application actually went through, but when we tried to fund her account with money from our joint account at our local bank, our GreenFi autoclosed her account because apparently that's against their terms of service and individual accounts can only be funded with individual accounts...Am I the only one who finds that completely asinine?
The account is closed for good, and they said we're not able to reopen it. We never even got the debit card, never spent a dime, and never had a worse experience with a green banking platform.
I tried to make an account but they declined me. I email them back and they told me that for safety reasons they couldn't even tell me why. My wife's application actually went through, but when we tried to fund her account with money from our joint account at our local bank, our GreenFi autoclosed her account because apparently that's against their terms of service and individual accounts can only be funded with individual accounts...Am I the only one who finds that completely asinine?
The account is closed for good, and they said we're not able to reopen it. We never even got the debit card, never spent a dime, and never had a worse experience with a green banking platform.
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Wonderful banking
It’s great, I appreciate that I can do humanitarian practices while using this banking system. My only fault would be that sometimes the app is down for however long and I just feel that the entire app and system needs an overall update (both in aesthetics and in controls).
This past week, app does not allow sign in
I can sign in on the web, but not the app. I love GreenFi and use it for my most important account, but the app not working is very inconvenient.
Terrible customer support
It doesn’t matter how many times you call or email they don’t seem to care about their customers experience, please use another banking institution! I switched over because I was trying to be environmentally conscious but that’s just a ploy they use to lure people in. In reality they are just as morally bankrupt as any other bank.
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They suck
Referred 6 people to the site 2 of them accounts immediately deleted for no reason. Highly would not recommend to anyone
Scam
Will steal your money
Easy to use
This app makes it easy to change reoccurring payments from weekly, bi-weekly to monthly.
Used to be great
Got worse once it switched over from the old name, so hard to get help over email.
This bank has locked me out of transferring funds to other banks
While my primary bank is recognized by Plaid, credit card companies, mortgage companies, and other banks for transferring money, GreenFi has said my primary bank is not “verifiable” and has disabled that link. They removed me ability to delete that account and reverify it, and when I called to have them verify it they refused to. They said they will not re-enable it and that my only option is to transfer to another bank instead. Rather than open up a new bank, the easier solution is to drop GreenFi and take my business elsewhere.
I would avoid using them at all costs!
I would avoid using them at all costs!
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PLEASE HELP?!
Has the app been hacked/down, or is it just me?! The last 2 days I can’t even log in. As soon as I load the app, I get an error message that says ‘Oops! There was a problem. Please check your internet connection and try again.’ I’ve checked my WiFi. Reloaded the app. Deleted and reinstalled. Nothing. Still the error message. It doesn’t even pop up to a login screen. I tried emailing, going to the website, but my phone flagged the website and won’t let it load either. I can’t access my funds. Is there a number I can call?! Please help?!?!
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Dealing with this bank
Everything to deal with this bank is always very stressful and takes a toll every time.
Many years of Aspiration coming to an end
I have used aspiration from 2017 to present and overall it was a positive experience. But overall the quality of the product rendered.. banking and customer service has diminished. Originally unlimited out of network ATM withdrawals reimbursed.. they did away with that. Live chat and US based customer service.. gone. Then they switched banks from Radius to Costal Community bank which other then my banking records becoming a PDF.. was ok. Then more recently they switched from money market to traditional checking/saving accounts. Recently on the 23/24th there was system glitch (previously mentioned by another review). I had recently received my paycheck and scheduled payment for Chase CC, Discover CC and Capital One CC, as well as car payment. The glitch caused all those payments to fail. Fortunately I have another bank because if I didn’t those payments would be late. Chase and Capital One won’t let me transfer funds from Aspiration until Aspiration sends proof of ownership on bank letterhead. Guess what it’s been a week and they haven’t been able to do that. My time with aspiration is at an end.. 7+ years of mostly positive experiences tainted by some small annoying changes and massive system failures. If you can’t properly run transactions, can’t explain what happened and can’t go through the requested steps to fix this issue with my other banks.. why would I bank with you?
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Keep Your Local Branch
I’m giving GreenFi only two stars because I learned this week how weak digital banks like GreenFi can be. Thankfully I never closed my bank account with one of the banks that actually have branches you can go to. My mom passed away a few months ago from cancer and when I received the check from her life insurance… GreenFi would not allow me to deposit it. They continued to reject it for various reasons. I was told on the last submission to “check with the issuer” which is INSANE as it is a life insurance company. There was no efforts to help me figure it out. So in the end, I went to a local branch of the “other” bank and everything was easy and done within a matter of minutes. For that reason, I will never close my other account. If I had to choose, I’d close my GreenFi account. They made an already difficult situation more difficult.
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DO NOT GET THIS BANK
just take my word…
Had a account since 2019
And in 2024 they closed it down.
so far so good
I’ve been using this app and company for a short while but so far it’s great. I like the saving pods so you can categorize and visually set goals. Also I had helpful experience with customer service
Though I’m new to GreenFi I agree with many other comments here about the rebrand and think Aspiration was better. Either way I’m giving it a chance
Though I’m new to GreenFi I agree with many other comments here about the rebrand and think Aspiration was better. Either way I’m giving it a chance
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Can’t pen app
I get an error message even after updates and trying to reinstall the app. Can’t even use this bank app what’s the point it’s been all over 6 months and nothing has been fixed
