Functions well, but quite slow
Once you’re in the app, it functions well. It seems to want to update every time I open it, even twice in the same day. This makes signing in very slow but once you’re in, the app is fine.
Response from developer
Thanks for your review. We appreciate the feedback and are always working to improve.
Intentionally disruptive
Why does this app need to be updated weekly? Oh, right, they want it to be difficult to submit and possibly not have to pay up! Corporate greed 101
Response from developer
Thanks for your review. We appreciate the feedback and are always working to improve.
Does not add previous providers
This app is completely garbage. Have submitted several claims for same provider over the past five months. The app never adds the provider it has to be re-entered every time for a claim. this company is garbage.
Sept. 2 update still previously used provider not appearing and has to fully entered each time causing delay in claim processing
Sept. 2 update still previously used provider not appearing and has to fully entered each time causing delay in claim processing
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Response from developer
We’re really sorry to hear about your experience. We will take your feedback to our team to investigate further.
Can’t view recent claims
Tapping on View All recent claims brings me to the Coverage tab. No way to see past your three most recent claims from the home page.
Response from developer
Thanks for your review. We appreciate the feedback and are always working to improve.
Doesn’t work on my phone
When I open the app and sign in to freezes on the home page… I cannot use the app at all!
Response from developer
We’re sorry you had difficulty accessing the app and any inconvenience. We will investigate further.
