WTF happened with this upgrade?
It's so cluttered and won't scan now in the store. Cmon
Summer update is a mess
Cannot order summer drinks (and a few others) with the new app update. Can’t add any rewards either. Can’t make the same customizations I used to
Horrible update
Wow. They actually found a way to make this app even worse. now I’ve gotta click five times before I can place an order. I used to be able to order from the homepage and immediately tap “previous orders.” Now I have to tap five times and drill down to different menus, just to place my previous which used to only take 1 or 2 taps.
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New app
Not a fan
Why did you change the app?
Annoying new app. So many steps. I can easily order from Maman with half the clicks.
new app? :(
Where’s the old app?? This one’s lame - pls update the food items
Greg’s is Best
Best coffee and egg bites anywhere. Also, staff led by Martinique and Asia and Wilson and Pattyare extraordinary. This place is organized. They are the best.
EJH
EJH
Bad redesign of app
Bad redesign of app
Terrible App
Your new app is terribly user unfriendly. Sad
Cannot pay in store with new update
The new app update is terrible. The design of it is god-awful and confusing. Add in that they removed basic features like paying in store with the app to get credit. It’s obvious that they are trying to make everything order ahead so they can cut staff. I don’t think I can use this app anymore and that will definitely make me go to Starbucks instead because of the convenience I have now lost.
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Why are you taxing my cold to-go bev
Your prices are exorbitant and shouldn’t be taxed
Rewards
It never lets me use my rewards when I’m ordering online. Not sure if something is glitching but it needs to be fixed. If I can’t use my rewards, then what’s the point of having it?
App always evolving
I live very close to my local Greg’s so I am a frequent customer. Since getting the app ~3 years ago, it has changed a lot, mostly for the better. Leaving this review for the specific new release 50.0.20 on 7/24, as the icons for drinks are now ENORMOUS and it is a bit difficult to navigate and browse the choices. I realize this is a new platform than previously used so it may take some time to iron out the appearance - please try to shrink the menu a little so you can view more than 1 drink on the screen at a time?
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Update is terrible
New update is terrible. Broken navigation throughout and worse design than before. No longer uses native iOS design elements with Liquid Glass…now just feels like a website.
App is always broken
Great coffee and food too bad this app is always buffering and not letting me order
Best coffee chain in NY
Tasty single-origin brews, friendly staff, cool music and a comfortable setting. App and loyalty program offer great rewards, and the food’s awesome, especially the fresh baked blueberry muffins. Perfect.
Love Gregory’s!!
Yummy
Worth every penny
Guys I love this coffee shop and it’s so good
Love love love
I love that they have an app for pick up and delivery so you can get points!! All time favorite coffee shop
App disappointment
It won’t let you pay Apple Pay only enter ur whole information and card just to buy a drink
