Grifols Plasma Donor Hub User Reviews

What users say

Top reviews

Muy buena su atención

👍

Great People

We need more money

First Timer

My first time was an incredible experience. Struggled with the QRCode and the application process. Betsy was there with an endless smile and positive energy, every step of the way. I’m looking forward to going tomorrow for my second appointment. Other staff members were very helpful and kind too. I will learn their names soon! Thank you so much 🫶🏼🫂
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Mostly great

Their pay sign app is terrible and crashes all the time. My only complaint on this app is one time I was promised a $30 bonus and didn’t get it.

RIPOFF/DONT DONATE PLASMA WITH GRIFOL

horrible place, taking advantage of people who really need the money. when you refer someone make sure to just do it there in person because the process is ridiculous. my referral donated twice, signed up with the link & somehow it’s not working. on top of that whenever you get a bonus make sure to show the voucher about 4x because they will input the wrong information so on your next donation you’re only getting paid out $40. absolutely unprofessional & disgusting. stop donating your plasma to this place. ITS A SCAM. they charge you $2.50 for a new card with out telling you.
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AMAZING Staff

Everyone one that has helped me has been absolutely AMAZING

I love how easy it is to use the app and how informative it is.

Goated

Ty

Had

You should be able to call directly to the facility

You’re not allowed to call directly to the facility

Constant password changes

This app is soo bad!! It constantly wants you to change your password and then when you do change it it doesn't want to log you in!! You guys need to do better!!

First week ever donating.

Good afternoon went for the first time ever to go and donate on a Monday every owner perfectly fine went my second time the phlebotomist couldn’t find my vein on my left arm kept taking it in and out called another person both of them messed it up. Then they commence to work on my right arm instantly felt pain they had blown my right vein. Not worth the money or time then they want to apologize to the phlebotomist why my arms are the ones that got messed up. She should be fired.
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The staff

Grifols staff are so vibrant with the most bubbly happy attitudes that you could ever come across which makes me continue to go and donate because of the staff they’re so outgoing so fun to be around and very professional thank you sincerely Robert Martinez ❤️

Biomat plasma hooray to staff well trained!

Hey This shout out for Jaime, diana,margie,hilda, and nate! U all are a joy to hang out at Grifols! Well done😏 Joseph93705!

Put five starts so this can be seen

The center it’s self is cool bathrooms stay clean for the most part but staff on the other hand is terrible they are rude & don’t know how to talk to customers they complain about being at work just everything except making sure the customers are comfortable they say we can’t use the kiosk without manger permission which is weird because the kiosk is there for our use I got deferred for supposedly using the kiosk I still haven’t got any more information from them very unprofessional
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DonorHub app

Very easy to use even for non-technical folks like myself

Contraseña

Muchas veces pongo la contraseña y no me deja entrar y la copeo y pego hasta q me deje entrar

Service

I have been donating at this center since September 2020. They have been very respectable since the first day I arrived.

Good app

App works great!

Two thumbs up

Great people, love appointments instead of long lines, donated several times, staff really knows what they are doing.

My experience

I love this place the best I ever been to the employees are wonderful very sweet people.