Log in trouble
I’m an active donor. I’ve been unable to log in for two weeks. I Receive the verification code, but after entering it I get “Donor does not exist in the system.”
I’ve Reset my password and reinstalled the app.
Same issue on both the app and website.
Customer service, my donation center, and online support have not resolved the issue.
I can still donate and schedule appointments by phone.
Please have technical support investigate this issue.
I’ve Reset my password and reinstalled the app.
Same issue on both the app and website.
Customer service, my donation center, and online support have not resolved the issue.
I can still donate and schedule appointments by phone.
Please have technical support investigate this issue.
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Horrible app
Created account, it will not accept my password or email— idk— it will let me change the password and o do get the emails to reset, it allows me to reset, but will not allow me to log in , just a waist of time
Annoying
It works but really annoying that they have to e-mail a code before you can access the app.
No longer worth the wait
What started out as a great way to make a difference in someone else’s life while also earning myself some extra play money before or after work shifts has slowly become a complete waste of my time. From waiting anywhere between 2-3 hours after your scheduled donation time to actually donate, to the stipend dropping from an average of $130-140/ wk for two donations to a meager $90/ wk for two donations, $40 if you only make one.
To “compensate”, they are now trying to entice donors with hopes and dreams of “winning $500” or a “trip to Cancun”… I don’t play the lottery and I don’t give two cares about visiting Cancun… just pay me something reasonable for my time or actually get to your donors in a reasonable manner and respect my time.
To “compensate”, they are now trying to entice donors with hopes and dreams of “winning $500” or a “trip to Cancun”… I don’t play the lottery and I don’t give two cares about visiting Cancun… just pay me something reasonable for my time or actually get to your donors in a reasonable manner and respect my time.
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Lowering the payout
You to get $120 every week when donate since last year they have been lowering it every couple months




