Just spins.
It won’t connect. Can’t see anything. It only works half the time.
Works well!
Despite all the negative reviews, seems BL took feedback seriously because the app works quite well! From Face ID, scheduling, cancelling, seeing any current promos applied to your donor account and the ability to add your appointments to your digital calendar.
Pretty impressed since returning to donating and haven’t had one issue since!
Pretty impressed since returning to donating and haven’t had one issue since!
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Junk
Login never works because the app has “technical difficulties they are working on”
Not working
This app updated and now it is not working at all. I’ve uninstalled it and reinstalled it still doesn’t work!
Problematic
Always some problem login in
Delete and login again
Delete and login again
Wish the app would work
The app is Dookie. Not sure if it was professionally developed or not but its buns can’t say that the website is any better though.
Can’t log in
Haven’t been able to do appointments on the app for a long time. Now I can’t even log in to the app. It’s going from worse to worse.
Weak
Apps sucks butt , it’s always loading pages and then once it’s done loading the amounts are never updated right , even after I get notifications saying it’s been updated. You guys get too much money for these things not to work properly
APP is unstable.
App is easy to navigate but is extremely unstable and unreliable. Constantly having problems signing in to account, making or rescheduling appointments.
Why update. It doesn’t work.
Crashes constantly. Absolutely zero support. They send you to a BS website that you’re supposed to put your info into and hope that they actually get around to or back to your problem.
Easy to use
Log in can be annoying but that’s the world we live in.
Could be better
Works fine for me when I am scheduling an appointment. But the loyalty program has never registered my visits correctly. I have been donating for a while now and never received any points.
slop garbage.
i can’t even begin to describe how i feel after wasting time that i will never get back from having to navigate this cesspool of an app. the most painful garbage i have ever had to experience since getting hospitalized for appendicitis. i cannot log in, because it says my creds are incorrect. i cannot make a new account, because my email has already been used. I CANNOT RESET MY PASSWORD, because my email DOES NOT EXIST IN THEIR SYSTEM. and the only verification email i got sent does NOT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!! because it has somehow EXPIRED IMMEDIATELY AFTER BEING SENT. i’ve seen so many ridiculous app verification systems and wild goose chases but this app is such utter garbage that it takes the cake. and for anybody rating this app in a positive light you genuinely gotta be bots. whoever made this app you better hope we never meet. and that’s me putting it as light as i can without my review getting removed a second time. (yes…. a second time)
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Terrible compensation.
I was there for a whole hour because the worker didn’t know what he was doing and set the machine on the lowest mode. I ask to go ahead and leave and still be half paid they said no and counter offered me 10$ plus snacks and water.
Unable to schedule in the app
For months now I have had to leave the app, go to their website, and schedule my donations because their apps main purpose of letting you schedule doesn’t work because every time I attempt to schedule it greys out the button for “confirm details” and no matter what I do or press it still has it greyed out and unavailable for me to interact. My only saving grace is the website, which is buggier than the app, and requires a code each time I need to log in which is a pain and a chore for something that used to work so smoothly on the app alone. This has been going on since February or March and update after update has not fixed the issue yet and each update I still wait.
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Rewards redemption is not working
Since the last update I can no longer redeem my rewards points.
Slow and glitchy
Getting your money takes forever. Then refreshing it doesn’t work got to wait hrs to see ur balance after using the card. Card doesn’t work in half the atms either. Also you use the money on there it puts your card in the hole so got to keep at minimum 5$ on there or the card company puts you in the -
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Everything is bad
The app never works! Always have to call support and they never help either. The website doesn’t work either so that’s no better.
App is horrible
I’m stuck as a new returning donor when trying to schedule appointments so I can only schedule one appointment at a time and cannot schedule my second ahead of time to lock it in place. Does not show my balance and says my card has not been registered even though it has and there is no customer service options to help get this issue resolved and calling the clinic does nothing because they do not take phone calls anymore. Everything is automated. I’d give this app ZERO stars if I could
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Why
Why did it take away face recognition? And why now do I have to log in EVERY TIME I open the app? It is such a hassle to use now. This app has gone backwards in regards to updates.
