Grill’d User Reviews

Customer Experience

Positive experience66.0% of reviews
Neutral3.2% of reviews
Negative experience30.9% of reviews

~ Based on 188 written reviews from the US App Store.

What users say

Is Grill’d Safe?

Grill’d appears safe based on user ratings. AppsHunter Safety Score for Grill’d is 87/100.

This assessment is based on 32 user ratings, with an App Store average of 4.9/5.

Safety Analysis

100.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 32 App Store ratings for Grill’d.

Is Grill’d Legit?

Grill’d appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Grill’d is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

the best burger place in the world

grilld is the best restaurant in the world hands down. I don’t know how everytime I have a burger greatness is touching my tongue. I love this place forever.

Love Grill’d

Loving Grill’d! Loving the app! Use it almost every day!

yummy

great

Burgers

Great burgers but always good read the coupon fine print

Gift card functionality

I love grill’d, food is always fantastic as is the service but man i really wish you could upload gift-cards to the account because finding an email and having to cut an paste every-time is just a drainer.

Grild Penrith

★★★★★ They said Penrith couldn’t have nice things. They were WRONG. This burger restored my faith in western Sydney, the Nepean River, and possibly the concept of joy itself. Fresh ingredients, fast service, and a bun so good I considered proposing to it in front of the whole restaurant. If you’re reading this, Grill’d: I’d take a bullet for your sweet potato chips. Across the river from Emu Plains, worth crossing any body of water for.
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Family bundle

Delicious

Stamps aren’t live

What’s the point of having a rewards system if the stamps aren’t in real time??? Like as soon as I have paid I get an animation that my stamps have gone up and then upon going to the rewards page, turns out they haven’t gone up at all?? Is it an issue with the app or is somebody getting fired for this BS? Never getting Grill’d again…go to Nandos - prices are better and their rewards system actually makes sense
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Saved an error!

Amazing experience! Accidentally ordered Pickup but meant to order at table and the ‘looks good’ confirmation saved the day :) Thanks for a great app!

Easy to use app, tasty food

Grilld is our go to for takeaway, yummy burgers and nuggets. Chips are great, especially the sweet potato fries and the new chicken tenders are delicious.
The app and delivery process just make it super easy!

Not thought through.

Stupidly thought through in some aspects. You place a dine in order, and Apple Pay goes bing: transaction done you think, food ordered, put phone away. Waiting ages for food, double-check order went through, no, the app is wondering if I’m sure I ordered at the right location. Apple Pay transaction should be the LAST STEP!!
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Great Burgers.

Always delicious food and friendly staff.

Driver cancelled order

The driver cancelled my order abruptly when they were on there way and I had to apply for a refund but there is absolutely no way to do this on the app so I had to send Grill’d an email for which I still haven’t received a reply for. I was charged $50 without getting my meal and have received zero customer and in app support to assist with this. I will never use this app again and will adamantly share this experience with us because this is by far the worst take away food app to use. If I could give it zero stars I would because I have repeated problems with Grill’d support when it comes to missing items as well as this recent issue. It seems like a very easy way for a driver to get paid without doing the actual order. I will be disputing this with my bank and going to the ombudsman or similar due to this ridiculous service.
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Amazing

Amazing

Unnecessary confirmation message

Please, please, please get rid of that “looks good” confirmation message after successful payment. It is such a stupid idea that I pay the money, yet I have to tap on an extra button to place my order. There has been many, many times that I forgot to tap at the very final last button, and my order has not been placed. That's ridiculous.
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Healthy Food

Love the app it is very easy to order and easy to navigate

Love it!!

Absolutely love using the app so easy to navigate!! Keeps me logged in can’t go wrong!!

Best grilled ever

Best grilled I’ve ever been to the staff where next level accomodating extremely nice and the food was sensational

Grill’d Ascor alway great food

Perfect

Some hiccups with the app

The app is good for ordering food but it’s very busy so sometimes confusing