Owner of Funny Farm Rescue
Mandy is amazing with all of my dogs! She is so caring and has a great personality to deal with all of their personalities! Love her
First time disaster
Had scheduled four dogs. They came about 3-4 hours late. Took the first dog, and then brought the second after I was told first was done. My dogs but is now bleeding. If I had uploaded ability to show pics I would. Cancelled the other 3. You make the call.
Terrible grooming experience
I booked my first service using Groomit this week. My dog was only partially trimmed and returned wet. The groomer refused to finish grooming him and Groomit would not offer me any type of refund for the incomplete service. My dog has been groomed many times with many other groomers and has never had any issues.
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Alberto is the best
Kind, patient and competent
Paid Upfront Just to Get Rejected
Paying hundreds of dollars before an appointment is even truly confirmed is ridiculous. I was quoted around $360, rejected by multiple groomers, then pushed back to one who had already declined earlier. The biggest issue was the lack of respect for customers’ time and money. Their solution to all of this was offering a $20 credit. If appointments aren’t actually secured, companies shouldn’t charge premium prices upfront and market the service like it’s guaranteed.
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Response from developer
Dear valued customer, we appreciate you taking the time to provide your feedback and apologize for the inconvenience you experienced with our booking process. We understand your frustration and are reviewing our procedures to enhance the client experience and ensure clear communication regarding pricing and confirmation. Our goal is to offer a seamless service, and your feedback is vital in helping us improve. We hope you will give us another chance to demonstrate our dedication to customer satisfaction. Please feel free to reach out to our support team for any further assistance.
