Awful
Awful app. Do not let your school use it
Messages disappear, payment requests don’t show, no way of messaging school staff that works, biometric logins don’t work….
Teachers had to set up parent workshops as they didn’t believe our complaints, then they saw the issues first hand and were mortified. The app is basically unusable; avoid at all costs
Response from developer
Thank you for taking the time to share your experience. We're genuinely sorry it's been a difficult one. Feedback is always welcome, good or bad- it helps us develop the best school app possible. We are aware that there were a few short term issues for one school during this time, and we worked with the school to resolve this. We have since kept in touch with the school, who are happy with the app and tell us they also love supporting parents directly. So if you have any issues in future both GroupEd and the school are able to support in sorting things out quickly. Some of the issues you've described, such as notifications not coming through, can often be down to device-level settings rather than the app itself, and are usually a quick fix once spotted. We're always here to help - just contact us at support@grouped.org.uk and we'll make sure everything is working for you.








