GruBox User Reviews

Name: GruBox
Rating: 4.5 (1518 reviews)

GruBox

Mayank Jain

🍔 Food & Drink

🛍️ Shopping

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Payment process

Payment process is very tough. Need to make it more easier and direct upi payment

Saddy2000

2 months ago

Bad

Very bad app. Very slow, hangs quite often. Today I recharged through upi, money got debited from my account, but not added to grubox.

Rubbish420

4 months ago

Hmm

Too slow to get the product, time consuming

Noo and Yes

9 months ago

Unprofessional customer care

The customer care service is too poor and only makes you fool with false statement

ajgquqjsvsa

a year ago

Third class app

Never come across such an inefficient app, removed within 15 mins. I tried using it it took payment and later couldn’t not sync with the kiosk, I called up the customer service guy and got the stuff manually

Aj-qqqq

a year ago

Response from developer

We’re sorry to hear about your experience and sincerely apologize for the inconvenience. Please share more details with us at care@grubox.in so we can look into it and assist you better.

App crashing

Not able to see last orders. App is crashing when checking the my order options. No response from support team. Worst app

Akshaykumawat

2 years ago

Response from developer

We sincerely apologize for the inconvenience caused. The issue has been resolved. If you continue to experience any problems, please reach out to us at care@grubox.in. Your feedback is important, and we’re committed to improving your experience.

Unable to use app

The app is not working since i changed phones. I have reinstalled the app twice it comes with an SSL error has occurred every time i t try to login

kalrasawal

2 years ago

Looks good!

I am using this vending machine for 4 months now products are top notch quality. Just curious how many of these machines are there in NCR?

deeoorion

3 years ago

Pathetic

I ordered something from their vending machine and got stuck. When i called their customer service number, he asked me to email them as only they can help. I have the pic of that half stuck product and all. It is really hectic to first call them and they will route u to email department!

THEIR MACHINE IS NOT TRUSTWORTHY! PLEASE DON’T WASTE YOUR MONEY!!

Sharma987654321

3 years ago

Poor thing

Tried second time and got the same experience as first time…money deducted but not got the ordered food. Just pathetic!

anuj Dharampal chauhan

4 years ago

Prompt support.

Outstanding team. Resolves queries in no time.

Sunny_abc

5 years ago

Didn’t vent

I have been frequently using the app but the last time I used it. The software charged me money but didn’t vent the product. Very bad experience.

Nippunn

5 years ago

No delivery no refund

The items (vegetables & other essentials) were not delivered, app notification said dispatched, fine line in the said notification mentioned cancelled. No refund received.

Ud99

6 years ago

Update

Nice app but, one problem this needs to be worked.. On selecting American Express it mist accept the Amex Card Right, but it does not read amex cards ever all other cards are working fine. Also please make the app like one should able to view the wallet balance when away from the location so that money can be added before the transaction time and a track on spending history can

Ankit iphone 6

7 years ago

Unable to buy. Wasted so much time with this

Have tried connecting so many times with the machine ...lists all the products, etc. made the payment and haven’t been able to bend the products. The machine just doesn’t respond

RahulChaudhary86

7 years ago

Response from developer

Dear Rahul - We are sorry for the inconvenience caused. Appreciate if you can kindly send us your registered mobile number at care@grubox.in. We would be happy to resolve the issue immediately. Thanks

Unable to connect with the machine

Hi My phone is not connected with the machine later I mailed to the support they resolved the issue within24 hours and now my phone is connecting to the machine and I’m able to purchase the products. Thanks for the support for quick resolution.

komal bammidi

7 years ago

Response from developer

Thanks Komal for acknowledgement. We always there for help you for your issues. Thanks for encouraging us !

Great update!!

This update has resolved the previous issue which stopped items from vending. Now the whole process is smooth and quick.

Mandar Auti

7 years ago

Response from developer

Thanks Mandar for writing to us. Your delightful words encourage us ! Thanks

Not gettting connected at the time of vending

I can add items & money into the wallet but at the time of vending it gives an error that machine is not in range. Bluetooth is also on but I think there is some issue with the connnectivity. Get it resolved soon or refund the amount already added in wallet.

saraswat_amit

7 years ago

Response from developer

Dear Amit - We are sorry for the inconvenience. Kindly share your registered mobile number at care@grubox.in. Our Customer Support Agent shall call you immediately to assist. Thanks

Either app crashes or doesn’t connect to machine

If you try ten times for a product, 5 times app crashes and remaining 5 times it doesn’t connect to the machine. But either ways, you are assured of getting nothing to eat

AneezCC

7 years ago

Response from developer

Dear Aneez, we regret the inconvenience caused. To help us understand the problem in detail, please share your contact details at care@grubox.in. We would be more than happy to assist you. Best Regards.

App crash

App crash on add amount

Shamsy10

7 years ago

Response from developer

Dear Shamsy Sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at care@grubox.in if you still face any issue. Thanks