Infuriating
Not adjusted for UK (eg date formats, terminology). Assumes you have paper documents when you might have gone paperless - and I know you can get round that but not within the 5 minutes they claim the process takes.
Documents
Everything is paperless today so this needs updating
Difficult to use
Wants a scan of recent utility bills - who doesnβt get these by e mail now ?
Also . American app so all dates in American format
Also . American app so all dates in American format
Worst verification app
Why upload documents and then to be able to edit a typo on the address and go back you have to upload all the documents again. Poor app
Address Verification?
Expensive pointless and software difficult to use








