Gusto Mobile User Reviews

Customer Experience

Positive experience36.7% of reviews
Neutral8.8% of reviews
Negative experience54.5% of reviews

~ Based on 409 written reviews from the US App Store.

What users say

Is Gusto Mobile Safe?

Gusto Mobile appears safe based on user ratings. AppsHunter Safety Score for Gusto Mobile is 96/100.

This assessment is based on 47,205 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 47,205 App Store ratings for Gusto Mobile.

Is Gusto Mobile Legit?

Gusto Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Gusto Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fees

Why do they charger fees for instant transfer smh

Real deal

This is one of the best apps I’ve used this far thank you

Why are Social Security and Medicare lump together?

I grow weary of having to keep tapping and drilling down to get to the information I need. When I look at the initial splash screen in pay history for a paycheck, it shows me the federal taxes paid, but then it lumps Social Security and Medicare together. I track those separately-if I want to see the individual amounts of each, I have to click again to get to the actual paystub. I really wish it would break these into separate categories on the initial view.
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Difficult system

Gotta pay to get your money out even when they’re at fault with the systems set up. I answered the fraud text and card wouldn’t work so I had to pay more money to use my money smh 🤦‍♂️

Set to rip you off

The gusto app randomly takes money from your check to “save it for you” but when you need it fast, it will charge you $4.50 to “advance” your own money. You have to look at these apps and what they decide for you. I also elected on my W-4 to report $5000 in income from 1099. It chose to use the form’s annual income forecast and presume that it meant $5000 per check in extra income. The employer has way too much manual control to override electronic stamped times to their advantage. Be ware.
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Options that cost too much

See title for review

I am job

I am job

No need to use Gusto to receive paychecks

Mediocre very inconsistent

To many fees

Just to get instant you charge

Great

So far I have enjoyed this account.

Needs HSA Support

It’s a fine app experience for what it is. However, the biggest issue I have is the number of clicks to get to your HSA/FSA, then you get launched to the browser anyway and have to re-login. Other than seeing my paystubs, what’s the point of this app really?

This app

Sucks! I talked to customer support and they confirmed I was at 50% for my employee stuff yet on the app it stays locked up at 20% and the log walking forever at tax withholding. I’ve uninstalled the app numerous times and my software on my phone is the latest and still nothing! This sucks!

Gusto Service!

Amazing service! They work with you and they go above and beyond to appease your needs! Love them!

Great app and product!

I love the Gusto app, so easy to use.

My opinion

Gusto is a pretty solid app that is consistent and reliable and I would recommend it to anyone needing the types of service that they provide. I’ve even had to call crusty service for questions about things I didn’t understand and they where more then willing to help me understand them.

Amazing app

Every employer should be using this! I love the app and its accessibility! ❤️ 🌟

Nice app

Nice Easy app to use

Crashes and just takes forever

I’ve used much better payroll software

Helps Budget

Love how I can split my paycheck into different categories. This has helped me save for things like car repairs, vacay, etc. because it’s like a savings account for each.

Missing payment twice

Unless this gets straightened out I would not invest anything in this payroll application because of their failure to be consistent with their scheduled payments.