Gusto Mobile Reviews: Is It Legit?

Customer Experience

Positive experience35.7% of reviews
Neutral8.0% of reviews
Negative experience56.3% of reviews

~ Based on 487 written reviews from the US App Store.

What users say about Gusto Mobile

Is Gusto Mobile Safe?

Gusto Mobile appears safe based on user ratings. AppsHunter Safety Score for Gusto Mobile is 96/100.

This assessment is based on 53,073 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 52,947 App Store ratings for Gusto Mobile.

Is Gusto Mobile Legit?

Gusto Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Gusto Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really bad service

I’ll try to contact support and they never answer and put my money in different accounts with no reason , and for move my money to my account i have to pay! That is ridiculous.

Great stuff

Awesome

AMAZING

You guys are awesome i was able to get a portion of my paycheck early!

Lost paycheck

I changed banks and told gusto 5 days in advance, now my money is lost in space, they are very sorry, but I can’t buy groceries with that.

Excellent

Gusto makes my life easier

Slow and poorly optimized

I generally dislike this app. It is extremely slow to load, glitchy, and has very specific requirements for when you can enter your time. Really pisses me off that I can’t enter time in the future, I have to wait until 5:00 on Friday to complete my time card. Genuinely if you fix this one thing I would not feel so negative about Gusto, but right now my review will remain at 1 star.
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Trash

It’s slightly better than nothing

Horrible absolutely the worst

This company is a joke!! I highly suggest not using this.

Gusto

Gusto is an easy app to use

Phenomenal

Gusto banking is super easy, straight to the point and reliable!

Useless

You'd think it would be easy to pay a contractor who sent an invoice. Friends, it is not. Gusto's own chat bot has an outdated concept of how to do this, and after many wasted minutes, we still could not figure out how to tie a payment with a specific invoice upload. Garbage "payroll service."

Love Gusto

Super easy to navigate, customer service is excellent, really love the advanced pay option. Highly recommend using gusto to any small or large business 💪💪

Poor 401k features

They took over and killed Guideline and directly integrated 401k in their app with only basic functionality.

Review

The app would be perfect if I didn't have to pay to have my own money.

🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼

Loving it so far.

Does not work!

Upcoming payment preview does not work!

App continues to suck.

Second review in a year, several updates later, gusto continues to just suck, for a company I have to rely on literally to make a living, I loathe having yo tap the icon on my screen. “Will it load?” Who knows?, will it log my clock in? Anyone’s guess.

3x a day I get to wonder how long I’ll watch a stupid pig bounce around on my screen so I can take a break, or clock back in from a break.

You guys suck.
Stop focusing on stupid animations and graphics and just make the system work.

It’s a testimonial to how absolutely disconnected a company is from its customers.
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App Speed

Application loads super slow

Gusto is Great - Clair Sucks.

Love Gusto, the features of the app are generally easy to use and organized. My only complaint is about the Clair cash advance portion of the app. Despite consistent paydays and always automatically repaying my advances, it constantly has issues and will refuse my advances, and they claim they can’t do anything about it. Even after contacting Clair customer support and the accounting department at my job multiple times, nothing has changed… it will work fine for two weeks or so and then start denying my requests despite nothing changing on my end. Super frustrating.
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App doesn’t work at all

What’s the point of having this app? I wish I could give it 0 stars