Gusto Mobile User Reviews

Customer Experience

Positive experience36.2% of reviews
Neutral8.7% of reviews
Negative experience55.1% of reviews

~ Based on 423 written reviews from the US App Store.

What users say

Is Gusto Mobile Safe?

Gusto Mobile appears safe based on user ratings. AppsHunter Safety Score for Gusto Mobile is 96/100.

This assessment is based on 48,062 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 48,062 App Store ratings for Gusto Mobile.

Is Gusto Mobile Legit?

Gusto Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Gusto Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Baffling

Highly do not recommend. Unless you sign up for one of their credit cards or something weird like that they don’t pay you on time. I should be able to get the money I worked for on time, and the worst part is it actually cost them nothing to pay me on time they just choose to not pay me on time because I won’t get there credit card. so from an employee perspective this is a very low quality app. They gatekeep this feature, that is the point of the app. Pay me! lol. Nobody wants to do their job now a days lol.
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Charges too high and transfers too low

Pay way to much to move my money and can only do small amounts. It’s a racket

Fees

There should not be this many fees to move money around

Gusto Sucks!

Can’t get all of my money out of here. Charging a fee to transfer my money is unacceptable. I got tricked into using this banking app in the first place and I’m glad I never had to rely on it. Gusto Sucks!!!

Easy to use

All the features of the app are easy to use and very convenient

No Option to Stay Logged In

Other payroll providers allow the user to stay logged in which enables the user to seamlessly clock in and out. With Gusto, you need to verify your login credentials, wait for the app to load the landing page, then wait for the app to load the time clock page, all before you can clock in/out. The option to remain logged in at all times would significantly benefit the user experience.
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Bobbi Jo Wagner

Junk! People like myself who can’t afford the newest iPhone can’t even access this anymore so I have no idea what’s going on with my pay or schedule or taxes or anything!!😥👎🏻

Best app

Love this application

Love love love

This app is great. Payroll is on point. And to have the option to advance from your check is truly life saving!

Delayed deposit

This is the second time in a month that my paycheque has been delayed. Not fault of my employer but of Gusto. This leads to a lot of unnecessary hassle and stress. Supposed to get paid Friday and now it’s been delayed to Wednesday. That’s FIVE DAYS WITHOUT MY PAY. UNACCEPTABLE

Very inconsistent, terrible payroll app

Very horrible and inconsistent no longer using them

Fuk gusto

They literally lied to me and said it was connected to chime

Hacked

I’m not happy with being hacked before I even get my card.

Omg the spam they send me

Why am I still getting hit up twice a day by these guys? Stop trying to sell me payday loans, it’s a bad look.

Fees

Why do they charger fees for instant transfer smh

Real deal

This is one of the best apps I’ve used this far thank you

Why are Social Security and Medicare lump together?

I grow weary of having to keep tapping and drilling down to get to the information I need. When I look at the initial splash screen in pay history for a paycheck, it shows me the federal taxes paid, but then it lumps Social Security and Medicare together. I track those separately-if I want to see the individual amounts of each, I have to click again to get to the actual paystub. I really wish it would break these into separate categories on the initial view.
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Difficult system

Gotta pay to get your money out even when they’re at fault with the systems set up. I answered the fraud text and card wouldn’t work so I had to pay more money to use my money smh 🤦‍♂️

Set to rip you off

The gusto app randomly takes money from your check to “save it for you” but when you need it fast, it will charge you $4.50 to “advance” your own money. You have to look at these apps and what they decide for you. I also elected on my W-4 to report $5000 in income from 1099. It chose to use the form’s annual income forecast and presume that it meant $5000 per check in extra income. The employer has way too much manual control to override electronic stamped times to their advantage. Be ware.
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Options that cost too much

See title for review