1. Home
  2. 🏥 Medical
  3. Hale Health
Hale Health

Hale Health

by Hale Health, Inc.

1.1K ratings
27 reviews
💪 Health & Fitness
🏥 Medical

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 8, 2015
  • March 25, 2021

Developer

Hale Health, Inc.
✨Promote your app ✨
Hale Health screenshot #1 for iPhone
Hale Health screenshot #2 for iPhone
Hale Health screenshot #3 for iPhone
Hale Health screenshot #4 for iPhone
📌Ready
Reviews summary↘︎
⭐27
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Connect with your doctor between appointments for convenient care. Securely share health updates, photos, and videos, and conduct live video visits. Manage all your health issues and educational materials in one place.

✓Connect with care team
✓Present new health issues
✓Secure messaging
✓Share photos and videos
✓Live video visits
✓Health issue management
✓Apple Health integration
Show original description

What users say

Summarized from real user reviews of Hale Health. Based on 1.1K reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🤗User-friendly interface
  • 💬Effective communication with doctor
  • ⏱️Saves time and money

Negative things

  • 🐛Frequent crashes and bugs
  • 🔑Unreliable login and authentication
  • 📤Difficulty uploading files and attachments
  • 🔄Slow or unresponsive app behavior
See all reviews

What's New in Hale Health

2.1.1

March 25, 2021

This update improves performance and stability for video visits, as well as minor improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Useful to connect to my doc but app needs work

The app is useful way to reach my doctor but the app needs work:
- notifications do not arrive when my doctor replies
- after waiting for a response from my doc, app does not refresh unless I pull down manually
- FaceID only works if logging back in immediately after navigating away from the app, otherwise manual login is required
- Manual login with password requires me to search for the password manually in my password list; the Apple password manager does not recognize Hale and auto fill the password
- No ability to search through past cases; for example, I want to see my doctor’s recommendations for the last time I had a cold

Thank you for your consideration.
Show more
jamieharperjamieharper

Color selection

How about changing the color for the text input background from yellow to something else. As I’m typing this the font is either white(on white) or is not working. This is really bad.
DMK 99DMK 99

Poorly designed

App has no facility for uploading MRIs from desktop. Pasting URL from app leads to an “Unauthorized” message. When selecting “Zip files” the app asks to download VIVA ONE app on Mac computer, which makes no sense given the above.
mr.ubercoolmr.ubercool

Hale Health

I love this app! Very user friendly and I get information back promptly.
PammuePammue

Please fix your app

Literally every time I have a medical appointment this app lets me down. It breaks on “log in”, forcing me to spam call my doctor until I finally get through to them. This is a MEDICAL SERVICE, there’s NO room for your app to glitch as bad as it does. Please actually fix the bugs this has been going on for years now and I’m about to find a new doctor simply so I don’t have to deal with this app
Show more
JefisjajrJefisjajr
See 22 more reviews

User experience

🐞

Reported Bugs

4 issues

Notifications not arriving when doctor replies

Bug

Manual login required even with Face ID/Touch ID

Bug

Password manager integration issues

Bug

Inconsistent app behavior and random logout

Bug
✨

Requested Features

4 requests

Search and view past conversations with doctor

Feature

Automatic notification when doctor responds

Feature

Support for Apple Face ID and biometric login

Feature

Ability to send PDF and other file attachments

Feature

FAQ

What does the Hale Health app do?

The Hale Health app allows patients to connect with their doctors between office visits. It facilitates secure communication, sharing of health information like photos and videos, and enables live video consultations for new issues or follow-up care.

How do I use Hale Health?

To use Hale Health, you need an invitation from your doctor. Once invited, you can use the app to message your doctor, share health updates, and participate in video visits, all managed within the app.

Is Hale Health free to use?

Based on the provided information, the app itself is free for patients to download and use. Providers typically manage their participation and any associated costs through their own setup on www.hale.co.

What devices is Hale Health compatible with?

The app description mentions seamless integration with the Apple Health app, suggesting compatibility with iOS devices. It is designed for patients to use on their mobile devices to connect with their healthcare providers.

Can I share my health data with my doctor using Hale Health?

Yes, you can securely share photos and videos of your health issues with your doctor through the app. It also features seamless integration with the Apple Health app, allowing you to easily share health data with participating care teams.