Great to have connectivity - BUT
Love having web enabled connectivity to my pool system BUT I am disappointed in a few areas.
1) it would be great to receive push notifications or alerts when there are issues or even to confirm schedules have started. I was really surprised this was not available.
2) would also be nice with all the timer options to have the ability of setting days when we want them to operate.
I have to manually change timers for things like weekends when we run the pump at different times. Again, just thought this was a given when purchasing.
3) would be reassuring to be able to see the actual ORP level, not just OK/Low/High.
All the basics are there, just madly hoping Flurida take some of there comments on and update the app for better end user experience.
1) it would be great to receive push notifications or alerts when there are issues or even to confirm schedules have started. I was really surprised this was not available.
2) would also be nice with all the timer options to have the ability of setting days when we want them to operate.
I have to manually change timers for things like weekends when we run the pump at different times. Again, just thought this was a given when purchasing.
3) would be reassuring to be able to see the actual ORP level, not just OK/Low/High.
All the basics are there, just madly hoping Flurida take some of there comments on and update the app for better end user experience.
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Pretty bad as no alerts
The interface is pretty good however my main annoyances with it are:
1. If something goes wrong (eg low salt, system goes into pump protect mode) the system just switches itself from auto to off and sends you no alerts that it has done so. This seems like a huge flaw that could be fixed quite easily.
2. As previous reviewers have said - you have to connect to the system every time you use the app.
3. My previous Astral system was smart in that it automatically worked out what speed the pump should run depending on how balanced the chlorine and pH was. This system is dumb and you set the speed of the pump in the scheduled timer - a big downgrade in my view.
4. The display just tells you chlorine ok or low rather than the actual ORP value so you have no idea how badly out the chlorine level is when it is off. Again previous system was far better as it told you the value.
Not particularly impressed overall considering the price of the halo system.
1. If something goes wrong (eg low salt, system goes into pump protect mode) the system just switches itself from auto to off and sends you no alerts that it has done so. This seems like a huge flaw that could be fixed quite easily.
2. As previous reviewers have said - you have to connect to the system every time you use the app.
3. My previous Astral system was smart in that it automatically worked out what speed the pump should run depending on how balanced the chlorine and pH was. This system is dumb and you set the speed of the pump in the scheduled timer - a big downgrade in my view.
4. The display just tells you chlorine ok or low rather than the actual ORP value so you have no idea how badly out the chlorine level is when it is off. Again previous system was far better as it told you the value.
Not particularly impressed overall considering the price of the halo system.
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Hopeless
Doesn’t work!!!! Rubbish!!! it really annoying me
New install
Connects easily. Good communication to chlorinator. Limited functions but useful.
Latest update
Ever since the latest update the app consistently fails to connect
If your going to update the app no not break it
If your going to update the app no not break it
Connect issues
Use to work well now it pretty much impossible to connect to the halo unless you are right next to it.
My pool is named poo
Initially I thought this was a wonderful app while receiving the pool equipment tutorial from the pool company. Then I saw the name of my pool. The L was cut off. Tried to rename, but the app will not allow me to rename. Please update the app to enable me to rename and a few more characters would be appreciated. Plus, reconnecting every time I switch to another app is very annoying.
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Doesn’t work remotely
This app used to work whether I was at home or remote. It now doesn’t work at all unless home on the same wifi or in proximity to the system. Super annoying.
Push notifications just don’t work
I have never seen a notification for an error such as salt warning, pump protect etc however they are there once I open the app. Also it looses connection whenever the phone sleeps or you switch to another app. Could really do with these improvements as I use it all the time.
Doesn’t work with Google Home
Can’t connect it to Google home sadly
Terrible App
App is hit or miss. Sometimes works. Sometimes not. Extremely frustrating when you want to remote access your equipment.
The connectivity is terrible - invest some money into this app. PLEASE
The connectivity is terrible. Take forever to connect - invest some money into this app. PLEASE
It's ok
App and controls options needs some work to be more user friendly, with some basic other features.
Painful to use
Very useful for controlling the equipment, but appalling in that every time the phone locks and you want to go back to the device, it is so frustrating that it then decides to disconnect and then you have to reconnect, but it frequently decides that it cannot reconnect and you have to go through the process multiple times to get to it. Please fix this, exceedingly annoying.
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Removal of error logs
Apart from poor connectivity, the main issue is that the error logging feature has been removed. There is no reason for this and users need access for warranty purposes. It appears this was done due to a bulk of hardware sensor issues which Astral is now seemingly seeking to avoid replacing.
Do not buy this system
Just look at the reviews. The lack of developer response and lack of updates is a red flag. App says I need a firmware update but the device cannot find any updates. The app say the heater is always on. The only way to turn the heater off is to do it manually. Spend your money elsewhere. Developers, would you care to respond to the negative reviews?
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Poor connectivity - repeated “Failed to connect”
I can be standing directly next to the Halo Chlor unit with it and my host UniFi network showing a strong wifi connection, yet the app might repeatedly fail to connect to it via either Bluetooth or internet (iPhone 15 Pro Max on iOS 17.6.1). And its seemingly random; sometimes it will connect instantly, other times I give up after several attempts. To make it worse it automatically disconnects you if the phone goes to sleep.
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Great potential but very buggy
Concept is great and when it works it works well. Ideal for remote management of a pool. However the software is buggy - especially the recent update. The app often won’t connect and requires many attempts - either by wifi or Bluetooth. Often it’s quicker to kill the app and restart in order to get a connect. This stuff isn’t rocket science - fix the issues and you have a decent product.
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Worked for 2 hours now nothing
Was really excited to have this system as recommended by our local pool installer.
The app worked as intended for the first 2 hours. Now I can’t connect to the system at all. The HALO box connects to the phone then drops the connection. Have tried on multiple phones and iPads. Pool installer does not have a work around either.
Cannot recommend the product in good faith currently.
The app worked as intended for the first 2 hours. Now I can’t connect to the system at all. The HALO box connects to the phone then drops the connection. Have tried on multiple phones and iPads. Pool installer does not have a work around either.
Cannot recommend the product in good faith currently.
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Wont load up
App wont load on iphone or other devices. Please amend for pool users who are recommended to this defective by pool companies
