Harbor Sleep User Reviews

Name: Harbor Sleep
Rating: 4.8148 (81 reviews)

Harbor Sleep

Project Monitor, Inc.

🌟 Lifestyle

🏥 Medical

Customer Experience

Positive experience90.9% of reviews

Neutral3.0% of reviews

Negative experience6.1% of reviews

~ Based on 33 written reviews from the US App Store.

Is Harbor Sleep Safe?

Harbor Sleep appears safe based on user ratings. AppsHunter Safety Score for Harbor Sleep is 91/100.

This assessment is based on 81 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience

1.3% of ratings suggest some concerns

3.8% of ratings point to a risky experience

~ Based on 80 App Store ratings for Harbor Sleep.

Is Harbor Sleep Legit?

Harbor Sleep appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Harbor Sleep is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Cumbersome, annoying, unpredictable

Randomly removed camera from network, won’t let me add camera back without getting tech support to re-enable camera, and tech support is MIA. So their “update” made the camera unusable and no one from harbor is responding. Clunky set up process that gets stuck in loops and forgets devices randomly as well.

Gordon-in-Venice

7 months ago

Response from developer

Hey Gordon Could you hit our support team at support@harbor.co? Would like to try to get to the bottom of this for you. Edit: Hey Gordon, my team found your account and is reaching out again. It appears you tried to onboard the camera with two different accounts - which is why it got hung up. Thanks Charlie

Connectivity

So often they claim to have better connectivity that’s more reliable than their competitors. That’s the opposite in our year of using it. The only thing they have to offer is a giant touch screen monitor that will constantly drop connection.

kadeward92

9 months ago

Great monitor, even better company

Honestly can’t say enough good things about Harbor! We have absolutely loved having the large monitor screen for our 2 kids. It’s a game changer to not HAVE to rely on your phone, but still have access to check that way if you want to.

I recently had an issue with my monitor and the Harbor team had a new one shipped out to me literally within like an hour of me submitting my ticket. They have been responsive, understanding, and super reasonable. For that reason more than any we’ll be Harbor users for life!

tarareviewss

10 months ago

Loving it so far

So far it's so much easier to us than any other I have had (which is far too many)

Chelucifer

a year ago

Response from developer

Love to hear it 🙏 Let us know if we can support you in any way - Charlie

The best monitor!!!

I LOVE harbor!!! It provides so much reassurance as a first time parent that I can check the monitor screen or my phone at anytime anywhere when my baby is napping or sleeping at night. It provides a thermostat temp too which is helpful if I’m worried about baby being too hot or cold. Can hear and see so clearly on it and zoom in and record videos or take pics :)

Amanda Leeds

a year ago

Response from developer

Hey Amanda! Really appreciate the review. So glad you're loving your Harbor. 🙏 – Charlie @ Harbor

Love this

I’ve tried vtech, infant optics, nanit, owlet and nothing compares to this technology. Just get it.

mrssomethingchewyyy

a year ago

Even better than I thought it would be

We are using for my mother-in-law who lives with us. I am so impressed with the tech, the customer service and the quality of the devices. We have real peace of mind with her now.

aliparm

a year ago

Response from developer

So glad to hear Harbor’s helping you find more peace 💤 If you ever want an extra set of eyes overnight, our Remote Night Nannies are always on call - and they’re trained to look out for more than just little ones 👵 - Charlie @ Harbor

Granny Cam is irreplaceable !!

Amazing device! Using the registered night nurse service is a no-brainer.

CEB108

a year ago

It’s the best

Best baby camera/monitor we have ever had. Simple to use, no gimmicks or subscriptions and great customer service

Chuid90

a year ago

New momma

Happy with my Harbor Cam!

Lucas’ mama

a year ago

Wonderful picture quality!

Fantastic image quality, great feedback and very clear and crisp!

jojosj

a year ago

Response from developer

Thanks so much for the kind words and feedback - really appreciate you taking the time 🙏 - Charlie, Chief Product Officer @ Harbor

Love our Harbor!

We just brought our LO home from the hospital, and our Harbor is giving us such peace of mind as we settle into our new routines. The monitor is beautiful, great picture and connection quality, and we love being able to upload a photo as our screensaver. Highly recommend!

AmethystSnowLily

a year ago

Response from developer

Thank you for mentioning the digital picture frame feature - it's a favorite of mine as well. It always brings a smile to my face, seeing my family on the Monitor when it's idle ❤️ - Charlie, Chief Product Officer @ Harbor

Awesome everything!

It’s awesome. It just works and it’s all high quality. Th screen is unbelievably correct and lightweight!

RideTheSquirrel

a year ago

Best monitor with user-friendly app

I didn’t need a monitor until our second child so I wanted to invest in my peace of mind and get an app that offered both proximity monitoring and wifi connectivity and am so glad I found this one! To no one’s surprise it was much easier to keep tabs on one child in a smaller house but much harder to keep tabs of a newborn with a toddler running around and screaming (and waking the baby if the baby napped in a shared space) in a bigger house. This monitor quite literally is the answer to my problems. The app is easy to use and it was easy to set up, plus the ease of contacting customer support for a small issue (shout out to Miranda) through the text line and get a replacement power block was soooo nice. You can tell they stand by their product and services and that instills confidence that this monitor will be with us for years to come and pays for itself.

IreriM

a year ago

Response from developer

Hey there! Charlie here, Chief Product Officer. Really appreciate you taking the time to share this 🙏

Overall good

Has a few issues but overall
Good and team is very responsive

Review2ji

a year ago

Best monitor

I have gone through so so so many monitors with my first and now second baby. Literally, all of them. None compare to this one! I love the new Smart option so I’m not hearing every little noise but I still get notified / hear the true cry and can choose what duration and level I’m comfortable with. Best monitor out there!! Buy it now! This is just a mom with a newborn and a crazy 3yr old- not being paid whatsoever for this review!

Meg M Powell

a year ago

Response from developer

Thanks for the review Meg! 🙏 - Charlie, Chief Product Officer

Love the app as much as the camera and monitor

Amazing experience so far. Setup really was done in minutes and pain free. Picture quality and availability of service gave been perfect. Highly recommend to any other new parents

Solfinia3

a year ago

Response from developer

Thanks for the review! - Charlie, Chief Product Officer

Great Product!

Very easy to setup. No subscription pricing. Reliable and easy to use. Wife loves it.

atkinsmatt

a year ago

Response from developer

Thanks Matt! - Charlie

Great baby monitor

Baby monitor is the best on the market. The app is very intuitive and has all the features we need to ensure our little ones are safe and sound.

GoCardinals1239

a year ago

Response from developer

Hey there! Thank you for the kind words 🙌 We’re always working to make Harbor even better, and it means a lot to hear you’re having a great experience. If you ever have feedback or ideas, we’d love to hear them! Thanks again! 🙏 Charlie - Chief Product Officer, Harbor

We love it so far…

We just opened the box and got it set up. The set up was really easy with only a minor glitch with it trying to connect to the camera at first. The video quality was slightly off but now it’s performing great. The talk feature is also really convenient and comes through very fast and clear. The app and monitor have a great interface. The monitor feels incredibly well made. It’s amazing to have both the app functionality and a monitor. It’s everything I could’ve asked for and more. We are very excited try the two camera set up once we welcome our new baby in June.

Abbagail Jean

2 years ago

Response from developer

Hi Abbagail 👋 Charlie here, Chief Product Officer. I'm very glad to hear things are working well for your family, and I'm excited for you to see the multi-camera setup soon. Congrats on your upcoming new little one! Hopefully you can find a reason for a 3rd camera because the 3-camera view is 🤌 Please reach out to us if you need anything 🙏