App Issue
Worst Experience
The service is highly unprofessional, and the lack of customer care support is frustrating. If a company cannot respond to genuine customer concerns after receiving payment, it seriously affects trust and credibility.
I would not recommend this app to others unless they improve their customer support system and start valuing their users.
Response from developer
We sincerely apologize for the inconvenience and frustration caused. This is certainly not the experience we want our customers to have. We understand your concerns regarding the delay in response and appreciate you bringing this to our attention. Please share your order details with us, and we will have our team look into the matter on priority and assist you with a resolution as soon as possible. Thank you for your patience and valuable feedback.
Nice collection
Response from developer
Thank you so much for your feedback! We’re thrilled to hear that you love it. 💛
Review
Response from developer
“Thank you so much for your kind words! We’re really glad you liked our app and found our accessories affordable. Your support means a lot to us!”
Worst product experience
Response from developer
We’re truly sorry to hear about your experience — this is certainly not the standard we aim to deliver. 🙏 Please be assured that we take such feedback seriously. Kindly share your order ID and contact details with us via DM or email at [ support@campussutra.com ], and our team will assist you with a replacement or resolution at the earliest. We value your trust and will make sure this is taken care of promptly.
