Appalling service
This all isn’t worth the time or effort. Drivers are always late when booking, When you book in advance the driver is literally confirmed less than 5 minutes from when they are supposed to pick you up. I spoke to one of the drivers and he said don’t bother using the app at all, no one monitors it and it’s a total waist of time!!! I’d rather use UBER going forward
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No point in booking
I booked a taxi for 8:10 and I was assigned a driver at around 8:05. The driver was 3 minutes away from my house but didn’t drive over to my house he just sat in the same spot for 15 minutes, causing me to miss my train. Any other time I have booked a taxi a day ahead it has almost always been late, on the rare occasion they are early, so what’s the point in pre booking if they won’t prioritise you during the time of your booking?
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Great service
Arrived very quickly. Lovely friendly driver, had a good chat. Nice clean car.
Hawks express cabs
Fast and accurate
Booked an paid in advance for it not to turn up without chasing
Booked the taxi for 11pm. Didn’t arrive until 11:35 after lots of calling and chasing.
Do not bother with this
If your cab is late and you call the staff they blame you for using the app and then hang up on you. We have Uber in Ipswich now. Use that.
Joanna is great
So friendly!
No point in pre booking
Pre booking is absolutely useless since every time i pre book even if it’s hours ahead, the drivers are always late and recently i had to wait half an hour when i pre booked. Completely useless feature as it doesn’t even work
Mr
A good man with good customer service thank you
Have a great day
Have a great day
Fairly reliable
Have been reliable except on Sundays
Very kind driver
👍👍 👍
Excellent driver
Polite driver , prompt, engaging
All round nice driver
All round nice driver
215
Driver went through a red light, didn’t take any money off final bill.
Scary
Just been taken from Felixstowe to Ipswich. Driver jumped a red light, sat at 90 on the A14 and couldn’t stay in a lane. Horrendous and terrifying journey home.
He was Tony
My taxi driver was really nice. He spoke to me really nice very respectful and made sure I was safe. I thank him
Review
Very good and safe driver great conversation about the football
Useless app
It finds a driver and then I get told the driver isn’t available. App repeats the process several times then gives up. Waste of time.
Excellent driver
Very happy with service. Very helpful Gary driver and understanding. Thanks.
Appointment journey
Thank you to a very pleasant driver, who was able to get me to my appointment safely
Staff
Professional and in time
