HBL Mobile User Reviews

HBL Mobile
HBL Mobile
HABIB BANK LIMITED

Customer Experience

Positive experience79.1% of reviews
Neutral3.4% of reviews
Negative experience17.5% of reviews

~ Based on 771 written reviews from the US App Store.

What users say

Is HBL Mobile Safe?

HBL Mobile appears safe based on user ratings. AppsHunter Safety Score for HBL Mobile is 88/100.

This assessment is based on 1,885 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 1,885 App Store ratings for HBL Mobile.

Is HBL Mobile Legit?

HBL Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for HBL Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Easy, secure and prompt.

Not Working

The app was working fine but since last 3 days when i try to login it is asking to link/delink an account to use with the app. But it is not showing any account to select. I am stuck at login screen.

"Upgraded" experience sucks

Upgraded my app. Now I am unable to send any money to my family. Laanat!

Worst app update

Nothing works. Did a freelancer make this?😂

The New app is the worst

The New app is the worst, everything about this app sucks, secondly what is the point of asking for my location every time? It won’t allow me to login to my account with turning location services on first. What nonsense.

Nee update have bugs

Hello,

I recently updated my HBL mobile banking app ever since whenever i log in it just get stuck on the account linking and delinking page. There is no option to go forward or backward. I have tried everything including reinstalling the app from app store.

Please solve this but ASAP because i need to access my account.
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Best And the only international standard app

International standard app.

Hangs and can’t view accurate credit card statement.

The old app was better. This one gets stuck frequently and the credit card view is useless. The old app gave you full transaction details on credit card usage. This app does not show transactions, just totals, which is useless to me.

Deficiency in HBL app

There is no option available to pay bill for Credit Card / Other bank credit card. In previous version the same facility was available

Nightmare to recover password

Beware if you change your phone and you forget your password, you’ll never get your app working again whatever you do. It’s been a week I’ve done everything calling helpline was just wasting time they would never guide you properly and if you visit branch they will keep on insisting to call helpline they cannot do anything so basically I’m stuck I cannot use this app again gone forever.
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New Version of App Doesn’t Work

I don’t know what the people at HBL are doing nor understand why they can’t seem to recruit a decent IT Team….

This new version doesn’t work for RDA Customers, you can’t purchase NPC (Neya Pakistan Certificates) nor can you transfer money to your overseas bank via the app.

My RDA Manager asked me to fill out forms for both - I don’t understand what part of “DIGITAL” in RDA (Roshan “Digital” Account) HBL don’t seem to understand in this day and age

A digital bank in the UK or any other western country, gives you virtual debit cards in seconds via their apps but in Pakistan they are still pushing pen & paper, and this is supposed to be Pakistans largest bank lol……

It’s an embarrassment
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Worst Upgrade

Your previous app was fine. This new upgrade is worst. Even limit update feature has serious glitches.

HORRIBLE NEW UI UPDATE. SLOW APP

Why fix something if it’s not broke? The new UI is slow, logging in takes more time (also, why am I getting how to login add before login??) it looks like a cheap NBP app knockoff

New application

New updated app is very nice and i love the T- pin confirmation system

Why location permission required

Why always location permission required I don’t wan tot give location permission.

New look is perfect

Best banking app is Pakistan well done guys

Payonerr not working (again!!!)

With the new update , payoneer login is not working. You login, fill out everything and it says you have successfully connect with hbl and then it take u to some web and tell you to get the app of playstore or appstore, you go back and boom it will ask for login again and the cycle continues

HBL

Very Good Version I'm So Happy 😊

Zero privacy

Unfortunately, banking is great but has no privacy. Why is it important to get location information while banking? I don’t turn on the location services ever but for and this is violation of my privacy

Pathetic App

Not sure how this app was rolled out without proper testing. It looks like the backend API isn’t properly integrated. I can’t transfer funds to my CDC account, yet every attempt results in the amount being deducted. It’s unbelievable that such a
poorly tested app was launched. Very disappointing experience from HBL.
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