Missing Transparency in EMI & Part Payment Updates
I am currently using this app to manage my home loan, and while it shows the EMI breakdown (principal, interest, and remaining balance) for each cycle, there are some important gaps.
I can see how much EMI is deducted and the remaining loan amount, which is helpful. However, the app does not properly reflect part payments. Whenever I make a part payment, the updated total outstanding amount is not accurately shown or updated in a timely manner.
It would be very useful if the app could:
* Clearly show updated loan balance immediately after part payment
* Provide revised EMI schedule or tenure after part payment
* Give a detailed breakdown of how interest changes after prepayment
This feature is essential for users who actively manage their loans and make prepayments. Hoping the team improves this for better transparency and user experience.
I can see how much EMI is deducted and the remaining loan amount, which is helpful. However, the app does not properly reflect part payments. Whenever I make a part payment, the updated total outstanding amount is not accurately shown or updated in a timely manner.
It would be very useful if the app could:
* Clearly show updated loan balance immediately after part payment
* Provide revised EMI schedule or tenure after part payment
* Give a detailed breakdown of how interest changes after prepayment
This feature is essential for users who actively manage their loans and make prepayments. Hoping the team improves this for better transparency and user experience.
Show more
Login issue
Annoying login issue.
Try to login since month and still it’s same.
Try to login since month and still it’s same.
Login with account number not working
Put in account number n date of birth continue ask login where to get otp but ui has nothing to select
Disgusting
Disgusting
Dumb app
They only show Most useless information of the loan.
Worst App
After entering the OTP, the application fails to proceed to the home page. This is the first time I have encountered such an issue with HDFC, and it is quite disappointing. The same login credentials work seamlessly on the desktop/web version.
If the application is unable to reliably support this functionality, it should not be made available to customers in its current state. I request that this issue be investigated and resolved at the earliest.
If the application is unable to reliably support this functionality, it should not be made available to customers in its current state. I request that this issue be investigated and resolved at the earliest.
Show more
Not opening after OTP screen
Recently the app is not opening after providing the OTP to log in. Please fix this ASAP.
Other than that the app is very easy and convenient to use and check the loan details, disbursement request etc.
Other than that the app is very easy and convenient to use and check the loan details, disbursement request etc.
App is not working
App is not working on recent days… when this problem resolved
Unable to Login – OTP Verification Not Working
I was logged into the app, but suddenly I got logged out automatically. When I tried to log in again using my account number, it redirected me to the OTP verification screen. However, when I click on the “Verify OTP” button, nothing happens — the app becomes unresponsive.
Because of this issue, I am currently unable to access the app or view my loan details, which is very inconvenient. Please fix this login/OTP verification bug as soon as possible.
Because of this issue, I am currently unable to access the app or view my loan details, which is very inconvenient. Please fix this login/OTP verification bug as soon as possible.
Show more
Unable to login into application
From last couple of days I am not able to login into application, after entering password it keeps on loading and never login. Although in webpage it is working fine. Tried restart reinstall, tried with different mobile but nothing works.
Most useless app I have on my phone
App is useless & so badly designed that it is worst then series 40 app, 20 years back. It has some stupid security feature which is stopping me from login with error, “unsecure connection detected”. Guys, only one suggestion to your team, there is a tough competition and when you lose traction, it is very tough to get the momentum back.
Show more
Not working
Not working properly before the update it was working well showing not on a secure network tried from different networks and other phones too
Bad User Interface
Such a pathetic app. Could have much better interface.
App is pathetic
The app is not letting me place a disbursement request, nor any support from HDFC customer service team
App is of not much of use
App is not giving simple information which any user will need, too many fields and unnecessary crowded information given in app, which is of no use,
Sorry to say but product owner of this app should learn from other banks,
User only need to know very few information like outstanding and monthly interest paid, both information is missing.
Sorry to say but product owner of this app should learn from other banks,
User only need to know very few information like outstanding and monthly interest paid, both information is missing.
Show more
Worst app
Worst
Worst app
Exclusively a worst app it does not show any option other than just showing the loan amount. I was trying to find the part payment link over the app and it was nowhere mentioned. you click on any of the options. It just gives you the meter information and nothing more about the loan for example, if I want to check the outstanding amount, the Principal amount it does not show anything.
Show more
Third Class App and Bank as well.
Third Class App. You really can’t do much here, you can see your stale data. For example, basic task of viewing your balance outstanding, will show you data from 1st April (start of the year).
Exact balance outstanding you need to write email to the customer care.
It is a right of every act holder to know his balance outstanding month on month basis but this Bank will not provide you this even on statement they sent you.
I wonder what they want to conceal.
Once my loan is done which is close, I will end my entire relationship from this Bank.
Exact balance outstanding you need to write email to the customer care.
It is a right of every act holder to know his balance outstanding month on month basis but this Bank will not provide you this even on statement they sent you.
I wonder what they want to conceal.
Once my loan is done which is close, I will end my entire relationship from this Bank.
Show more
Worst app seen ever
Poor app which doesn’t show all loan details like principal outstanding, interest and principal part of emi etc. please look at the apps of PSU Banks like SBI, IDBI .. their apps provide all data in simple manner which helps to understand our loan better. But in case of HDFC it’s bad.. don’t know its app developers wish or bank doesn’t want to provide clear data to customers..
Show more
App does not give updated details of loan
This app is good to monitor however it does not give my principal outstanding details. Also there is no option to make a prepayment option like the other apps have. I can see that other banks like SBI , icici gives option to prepay online , but this app does not give an option to make a prepayment
Useless app
Login doesn’t work in this app consistently. Even after registering with both moon and biometric it keeps taking you to registration screen.
Once when logged in (inside the branch) after complaining at the branch the data that the customer can use is very limited and not very useful.
It’s annoying to see no useful insight even if the login issue is fixed.
Once when logged in (inside the branch) after complaining at the branch the data that the customer can use is very limited and not very useful.
It’s annoying to see no useful insight even if the login issue is fixed.
Show more
