Terrible app
One of the worst apps ever. Not at all user friendly. It’s so difficult to log in to my account. Every time there’s some issue with login. In the name of security they’ve made it so complex even I’m not able to access my own account.
Such a bad user experience. I don’t think there’s anyone in HDFC team/leadership cares about customer experience and user satisfaction with this app. If so, they would’ve fired the entire team and gotten rid of this application.
Such a bad user experience. I don’t think there’s anyone in HDFC team/leadership cares about customer experience and user satisfaction with this app. If so, they would’ve fired the entire team and gotten rid of this application.
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App doesn’t work any more
This app asks to download a new app, and the new app doesn’t work here in USA. Tried many times on many days with no luck!
Excellent
Excellent
Doesn’t work without verifying sim
I don’t understand the requirement to send an SMS for verification in the mobile app. The web version works perfectly without this process, so it’s unclear why the mobile app depends on SIM-based SMS verification. Developing a mobile app doesn’t mean every device feature must be enforced, especially when a simpler alternative already works on the web. As someone living outside India, this requirement creates unnecessary barriers. I’m willing to complete verification, but there should be more flexible options available.
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Good app, but difficult to see history
Have been using HDFC mobile banking app for sometime & find it useful. One suggestion is make it easier to review all different products offered by HDFC & also to review historical transactions.
Pretty Useless
Much like all of HDFCs digital property this is a deeply useless app. Not an ounce of thought for user experience - rather just checking the boxes on a set of requirements.
Hot garbage.
Hot garbage.
Sim registration for nriw is a night mate
SMS registration should be replaced with MFA
Total time waste
Calling out all NRIs in Uk to not bother with this app. The first step of silent SMS verification is pain. Wasted hours trying to set up the app. Expected better from HDFC.
Great app! Love it
I am a HDFC customer for the last 10 years or so.. I used to be annoyed that I have to change the password very often but now with the Face ID recognition and the features which are available are wonderful. I love it. Do my all my banking needs online.
Full of bugs
If you can’t manage an app better not make one! The app doesn’t open. Have to punch in the passwords 10 times still the screen goes blank.
Stone
Even after pressing logout button it shows closed incorrectly try after 5 mins. Just to let you know poor apps can cause loss of
clients. Food for thought. New app is even worse it’s not even registering. It’s not you it’s the server. Pathetic
clients. Food for thought. New app is even worse it’s not even registering. It’s not you it’s the server. Pathetic
Worst app ever to use. Thoo!
It tries to verify the SIM and presents a message view. and with in 2 seconds it fails. Who designed it really? iOS apps are different from Android. Why do you want to control SMS, Phone history etc.? Just deliver SMS and let us fill the SMS.
Patel
Excellent app for all banking needs.
Good and working
No issues so far
waste
waste
Excellent app
It works beautifully well , smoothly and consistently . If you can incorporate in this even annual Jeevan praman Patra submission it will help a lot.
Need better transaction filter
HDFC app urgently needs better transaction filtering options. Currently, it’s difficult to search transactions by the user who initiated them or to view all transactions for a specific person.
Please add more advanced filters such as:
• Search by user/payee/UPI ID/beneficiary
• Amount filters (exact or range)
• Merchant filters and categories
• Tags/notes + ability to filter by tags
• Option to export filtered transactions
• Smart search for combined queries
These improvements will make the app much more powerful and user-friendly. Hope the team can enhance the search & filter experience soon.
Please add more advanced filters such as:
• Search by user/payee/UPI ID/beneficiary
• Amount filters (exact or range)
• Merchant filters and categories
• Tags/notes + ability to filter by tags
• Option to export filtered transactions
• Smart search for combined queries
These improvements will make the app much more powerful and user-friendly. Hope the team can enhance the search & filter experience soon.
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Poor
Always crashes, huge delay to get signed
Need changes for International users
It was working well internationally but with the new app i have lost all the access and app keep asking for otp nd location n all still doesn’t working at all
App is not user friendly
Usually whenever copy paste the account numbers and other fields allow users to make no mistakes. But you guys disabled the copy paste for all the textfields. If you did disable the copy paste for account number, that’s considerable due to some RBI guidelines or something. But what about disabling the copy paste for account name, IFSC code etc. why one need to enter manually? Isn’t it kind of making users life complicate? And also whenever we did the transaction, it’s normal to send the transaction screenshot. Now you disabled that one too. What direction you’re taking the users in this new era?
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