Headspace User Reviews

Customer Experience

Positive experience36.8% of reviews
Neutral10.0% of reviews
Negative experience53.2% of reviews

~ Based on 1,874 written reviews from the US App Store.

What users say

Is Headspace Safe?

Headspace: Sleep & Meditation appears safe based on user ratings. AppsHunter Safety Score for Headspace is 96/100.

This assessment is based on 973,869 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 973,869 App Store ratings for Headspace.

Is Headspace Legit?

Headspace: Sleep & Meditation appears to be a legitimate app. AppsHunter Legitimacy Score for Headspace is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

huge sigh

why do i have to pay for everything like even 3 min videos.. like yeah let me get pass this paywall rq while im actively having an anxiety attack…. Why do u hate poor ppl

Everything is behind a paywall

The app is unusable with a subscription.

Good app but unusable on 5G

I want to use this app at work or where my stress is highest. This app is unusable for me off WiFi. It’s way over designed with cutesy Corporate Memphis graphics and HD videos of their coaches saying things like “You know, that is a great question” for minutes before giving 20 seconds of tips, that could have been done just as well with a much lighter audio file. On 5G it takes me forever to load content and then errors out anyway. It’s sad because the concept is good but I’m paying $12.99 a month and effectively getting nothing for it. Maybe add a data saver option?
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Ironically bad app

It is kind of ironic that I try and use the app to unwind mentally, yet it is so irritating to use. Upon opening the app it tells me to “breathe in, breathe out,” then proceeds to aggravate me by refusing to let me log in. For two weeks now I have not been able to log in. I have made contact via email numerous times with no response.
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mission drift

i’ve used this app (almost) daily for years and i’m disappointed in the direction the company is going. the longtime users of this app value it for it’s meditation and mindfulness focus. I don’t need or want a broader “health and wellness” app. i’ve subscribed for years, i’m looking around for a different option
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Always glitching

Stays on the opening screen for 10 + minutes and never goes past it…

To messy to use

The way the app is set up is so disorganized and difficult to use/navigate. Seems like random categories with no context. Why is a meditation called “new beginning” about a new school year? Anyway anytime I’m in the mood to meditate I just use YouTube nowadays or another app that I’ve started to use
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Why do you have to pay

This app used to be free not anymore

Highly recommend

Amazing!! Learn so much for it

False advertising and charging without notice

Terrible experience, during the sign up process, on multiple pages was it listed that a free 14 day trial was available, even once I signed into an old account from years ago it still told me a free trial was available. Once I entered my payment information they pulled a bait and switch, deciding that I wasn’t eligible for a free trial, and that they would charge me for a full years subscription without any notice. They than proceeded to refuse to fix the problem.
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Horrible memory

I am constantly having to remind the AI about key events… and certain things that circulate around what we’re discussing and it throws out random stuff from like weeks ago that does not pertain to the current situation. I’m trying to talk about or it just keeps asking what happened even though I explained everything again and again, so it’s hard to progress with something that doesn’t remember what you’ve already told
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Not compatible with iPhone X

I cannot login with ios 16 even though it says it’s compatible with ios 15+

Money required

I used this app a little bit 5 years ago and back then, the only thing you had to pay for was if you wanted therapy (which makes sense). Last week, I tried to use this app again because I’ve been stressed and depressed and the only thing I could do is take an anxiety and stress quiz. It irritates me that they can make this app more accessible to more people, but choose to force people into this subscription model when anyone can google ‘good meditation YouTube channels’ and get free options from a random Reddit user. They used to be more accessible because you used to not have to pay for much, but now you have to pay for everything on the app. A this point, just make people pay to download the app, because it’s not free in the slightest.
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Taking money and I don’t have this app!

I noticed this app withdrew money from my bank account. Maybe I had it installed at some point but canceled it? I cannot open it on my phone. I can only access it through Through the App Store and it will not open. It’s not listed on my Apple subscriptions. I don’t even know how it got my new debit card number.
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This app is dumb

I tried deleting my account because I just don’t want this app anymore it’s to much money and they won’t let me I have hardly used this app and I I don’t want it anymore but it won’t let me delete it what a stupid scam!!!! Do you better you money hungry idiots

Do not pay for this app!!

I paid for a 12 month subscription and even though I didn’t choose auto renewal it auto renewed and charged me $100 for another year. I have emailed them multiple times for a refund - but haven’t received a response. No app should be on auto renew - if it’s an app you use regularly, you would realise if the subscription ended.
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upsetting

i used to love this app and just recently wanted to try it out again. everything is locked unless you pay. very very disappointing and upsetting

AI Feature Cannot be Removed !

I have used Headspace for years. The AI “Ebb” feature cannot be removed or toggled off. It is in the center of the navigation bar. This is a deal breaker. Do better.

Scammy billing practices

Terrible customer service from ai robots

Hate the app, love the product

The app is so unbearably slow and buggy that i use this less and i would like to. I paid for an annual subscription and I’m going to try to cancel or at the very least not renew.

My main issue is with downloaded meditations. They just don’t work consistently. The app sometimes opens offline and sometimes is doesn’t. The downloaded files open sometimes and then they stop working. Navigating the app is brutal it takes forever.

If i can’t use the product I paid for then that’s a 1-star review.
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