Uh?
Most confusing app I have ever seen. Reminds of a traveling salesman who sells watches pens tonics and beachfront property in the desert
The app does not work !!!
Does not recognize my doctors name my doctor phone number my doctors address my practice code number that my doctor gave me and I’ve tried numerous numerous times
the app does not work.
the app does not work.
Frustrating
This app is. It user friendly. Please make this easier - takes too much time to even sign in!!
Lucky if you can even find the app
The app doesn’t work and the codes provided don’t work
Absolute Garbage
I cannot believe how horrible this app is. Do not waste your time or phone space downloading this nonsense. Who decided that this was ready to publish for users. Deserves Negative stars
Health Care app
I have so many problems with this app it is not user friendly very difficult to verify information it is 2022 and this is a very generic cheap app.
Can no longer use app due to Terms - Terms Breech HIPAA
I have let my Provider and Practice know that I can no longer use the app Healow because i cannot accept the Terms & Conditions. READ THE TERMS AND CONDITIONS PEOPLE. While I am not directly negatively affected by the Terms other Patients are & they are negatively affected. The current section about Teens and accessing their Patient Portals MUST be re-written before I can accept any Terms. Teens DO NOT need permission from their Parents to create and access their Patient Portal. Teens do need to take the time and think before granting either parent access to the Patient Portal. Attn. Teenagers: You DO NOT have to give your Parents access to your Patient Portal. If you are a Teenager and you are forced to give up your medical record to your parents due to this app then you can take people to court for a HIPAA Privacy breech and forced coercion. Any Parent who takes this access without informing the Teen they do not have to give Parents access is breaking the law.
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Website
This is a bad website. I have never been able to log in. 👎
Impossible website
Many many attempts to use this website…impossible. I am usually pretty good on computers, but gave up on this app. Will just call Dr’s office with any questions about my healthcare.
App broken after update.
I can’t login. 8/15/2022
Crappy app for a crappy EMR
Horrendous to log into. User unfriendly. Practice codes don’t work. Phone numbers don’t work and can’t search by physician. It’s like you need a secret code to get into it.
Horrible
Impossible to deal with. Dr office using really needs to get better way of dealing with their information.
Excellent App
Excellent App. It’s very useful for booking appointments and viewing my personal medical records.Thank you.
Doesn't work
Won't locate provider with their code
Didn’t work
Was provided a link to the app by a Helix location email. No user/password login and code provided by their very Portal is declined making the app useless following point of install.
At least their browser access works.
At least their browser access works.
Old app
Don’t use this one!
