Heatmiser Neo User Reviews

What users say

Top reviews

Plz fix

Can’t save profiles or expand history anymore. Settings rarely save. I’m happy with the system but the app really needs to get fixed

Too complicated

Fabulous system if you have a degree in engineering !
Some of my qualified plumbers can’t deal with it

Stay away

The wireless thermostats provide constant issues. They have poor signal strength even with the boosters. The best technical advise I’ve received is to “use good batteries “ which is insulting considering the cost of the system. Going direct to the manufacturer for support is a waste of time. I’ve had my system for 7yrs and I’m replacing is as it’s cost me money in in needed boilers firing up.
Show more

Wrong app version showing

Conflicting App version numbers between App and Apple App Store. App version 5.0.8 and Apple App Store version 4.0.9. Not holding on to UK time setting/loosing the setting and reverting to “other”. Keeps loosing allocated ip address value, in about.

Incorrect app version showing

Please can the app version number be corrected

Useless

We had this control fitted 3 years ago and it’s unbelievably unreliable. I am an engineer so normally love tech stuff like this . However , I have spent literally days working on getting it set up only to find hours/ days/ weeks or months later , all the settings change, it doesn’t work, or comes on when not required .Ripping ot out soon for a different method !
Show more

Not great

Seems to have a mind of its own.

Wrong app version showing

Conflicting App version numbers between App and Apple App Store. App version 5.0.8 and Apple App Store version 4.0.9.

Wrong app version showing

The wrong version showing on app / AppStore. Ap shows version 5.0.7. AppStore shows 4.0.8. First reported discrepancy over 6 months ago

The worst app ever

Constant problems since we got it. Constantly changing every few months, stops working like it used to. Absolute rubbish, worst app ever.

Basic, dated app

Due a significant overhaul

Poor UI

Really poor non native clunky UI.

Works some of the time

Not sure why a simple profile is not triggering reliably, so having to switch the heating on and off manually even though it’s set to auto.

Notifications

Can you please fix the app so notifications work for temperature alerts

I can’t change the temp settings!!

Something has changedd in the app it won’t let me change the temp settings. It wants me to do it via apple home app which requires ivloud which doesn’t work!!

App upgraded now doesn’t work

The app has been upgraded so you now cannot run a timer past midnight. Totally useless to me.

Leave well enough alone

Why do I have to sign in again for something that just supposed to function.

Worst all ever

Simply doesn’t work- no user friendly, people just want a system that works and thus doesn’t

Very annoying app

Can only advise with one user name. Display isn’t functioning properly. We don’t like this app. Nerds improving

Easy to Use but Buggy

Quite often the profiles page doesn’t allow you to complete the process.