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HFXGO Transit Passes

HFXGO Transit Passes

Buy Halifax Transit fares now

3 ratings
51 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • November 2, 2023
  • September 22, 2026

Features

Developer

Halifax Regional Municipality
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HFXGO Transit Passes screenshot #1 for iPhone
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HFXGO Transit Passes screenshot #3 for iPhone
HFXGO Transit Passes screenshot #4 for iPhone
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Reviews summary↘︎
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❓5 answered
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📦~ in 9 months
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About

This app allows you to purchase Halifax Transit fares directly from your smartphone. Easily buy tickets and passes using a credit or debit card and store them on your device for future use. Activate your fare as you board buses and ferries, with transfers included.

✓Buy Halifax Transit tickets and passes
✓Pay with credit or debit card
✓Store fares on smartphone
✓Activate tickets/passes on board
✓Transfers included
Show original description

What users say

Summarized from real user reviews of HFXGO Transit Passes. Based on 3 reviews and a 2.3/5 average, it highlights the 8 positives and 47 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Easy to use for visitors
  • 💳Seamless Apple Pay integration
  • 🎟️Ticket functions work well
  • 💰Awesome for buying tickets without cash
  • ✅App works
  • 👍Convenient and saves time
  • 🚀Makes life easier
  • 🎟️Great for buying individual tickets and passes

Negative things

  • ❌No bus pass shown
  • 😠Poor customer service
  • 💸Payment connection issues
  • ⏳Long wait for assistance
  • 🚫Money withdrawn, no tickets
  • 📱Device switch limits are silly
  • 👎Latest update not improved UX
  • ⚠️Misleading insufficient funds message
  • 💰App tries to get money every time
  • 😵Horrendous UI/usability
  • 🚫No active passes shown
  • 🐛Glitchy app
  • ⏳QR code takes too long to process
  • 🚫Password retrieval doesn't work
  • ❌App rarely works
  • 💸Money and tickets trapped
  • 🤯8-step process to buy ticket
  • 🤔Needs schedules and route maps
  • 💳Card declining randomly
  • 🗑️Horrifically inconvenient
  • 📱Waste of phone space
  • 🙅‍♀️No password reset
  • 🚫App will not accept payment
  • 😵Can it BE anymore complicated?
  • 🐌Very slow and sluggish app
  • 💳Credit card not accepted
  • 🚫Useless if you only have debit
  • 💳Doesn't accept Mastercard Debit
  • 🤮Embarrassingly terrible design
  • 👎Terrible tech support
  • 🐛Glitchy, can't access funds
  • 💸Lost funds
  • 👎Doesn't help with bus schedules
  • 💳Saved cards removed
  • 🙃Missed bus trying to re-enter card
  • 🚫Error adding debit card
  • 💸Can't afford Uber to work
  • 👎No support after 5pm
  • 💳Can't use debit or credit cards
  • 🤔Incorrect ticket validity description
  • ❓Tickets disappeared suddenly
  • 😵Terrible UI and UX experience
  • 📱Cluttered design
  • 👎Only 7-day passes available
  • 😠App doesn't like my name
  • 🚌Bus system is a joke
  • 🗑️Hot garbage of an app
See all reviews

What's New in HFXGO Transit Passes

8.5.112

September 22, 2026

We’ve redesigned HFXGO Transit Passes to make travel simpler and faster. What’s new A cleaner, more modern design The Ticket Wallet now appears on the home screen for quick access to active tickets A dedicated Notifications page for important updates Improved accessibility and performance Your login details, active tickets, saved payment methods, and balance remain unchanged. Download the latest version to get started.

More

User reviews

Most RecentHighest RatedLowest Rated

No bus pass?

Where my bus pass at? L app
doy2425doy2425

Poor Customer Service and Payment Connection Issues

If you have issues the app directs you to 311 for contact, where they file a ticket with the app providers, and then you must wait up to 10 business days for assistance. I bought bus tickets, payment connection supposedly failed through the app, but the money was withdrawn from my bank account. I’m just lucky they were tickets, not a monthly pass. By the time the issue gets sorted the pass would be useless. In the meantime I’m stuck with no tickets and have no money to buy any more, there was nothing they could or would do to assist in the meantime. Very frustrated, after having the issue resolved I won’t be risking any purchase through the app again.
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mykerowavemykerowave

Perfect when visiting HFX

If you’re visiting Halifax and want to take the bus, this app is perfect! Easy to use and works seamlessly on the bus. Payment via apple pay keeps CC info secure. Would be nice to have bus schedules but I was able to use Apple Maps and Google Maps for that.
PapasoeyPapasoey

Device Switch Limits

Switch limits are silly, if my device dies and I need to log in through another phone and then switch back to my phone, then I’ve used 2 of the 3 switches. For your safety it says.
Switch limits are stupidSwitch limits are stupid

Good and bad

I want to know how many passes I have without counting. Bring that feature back please.
Ticket functions work well. I never have problems
NonicknameeeNonicknameee
See 46 more reviews

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User experience

🐞

Reported Bugs

17 issues

Payment connection issues

Bug

Money withdrawn, no tickets

Bug

Insufficient funds message misleading

Bug

No active passes shown

Bug

QR code takes too long to process

Bug

Password retrieval doesn't work

Bug

App rarely works

Bug

Money and tickets trapped

Bug

Card declining randomly

Bug

App will not accept payment

Bug

Error adding debit card

Bug

No support after 5pm

Bug

Can't use debit or credit cards

Bug

Tickets disappeared suddenly

Bug

Saved cards removed

Bug

App kicked card off

Bug

App doesn't like my name

Bug
✨

Requested Features

15 requests

Bus schedules

Feature

Feature to show number of passes

Feature

Setting for wallet funds reminders

Feature

Feedback button

Feature

Apple Watch version

Feature

Mask security code input

Feature

Gift tickets to others

Feature

Integration with Apple/Google Pay and PayPal/Interac

Feature

iPad Mini app

Feature

Fix payment issues with BMO and Scotiabank cards

Feature

Allow debit card payments

Feature

Improve password reset functionality

Feature

Display active passes immediately

Feature

Add monthly passes

Feature

Fix ticket validity description

Feature

FAQ

What is HFXGO Transit Passes?

HFXGO Transit Passes is a mobile application that allows you to purchase and store Halifax Transit tickets and passes directly on your smartphone. It eliminates the need for exact change or physical tickets, making your transit experience more convenient.

How do I purchase fares with HFXGO?

You can select from a variety of Halifax Transit tickets and passes within the app and purchase them quickly and easily using your credit or debit card. Once purchased, the fare is stored on your smartphone for future use.

How do I use my purchased fare?

When you board a Halifax Transit bus or ferry, you can activate your ticket or pass directly from your smartphone. This process is simple and ensures you have a valid fare for your journey, with transfers automatically included.

Is HFXGO Transit Passes free to use?

Yes, the HFXGO Transit Passes application itself is free to download and use. You only pay for the cost of the Halifax Transit tickets or passes you purchase through the app.

What devices is HFXGO Transit Passes compatible with?

The app is designed to function on smartphones, allowing you to store and activate your transit fares digitally. Specific operating system requirements are typically found in the app store listing.