Perfect when visiting HFX
If you’re visiting Halifax and want to take the bus, this app is perfect! Easy to use and works seamlessly on the bus. Payment via apple pay keeps CC info secure. Would be nice to have bus schedules but I was able to use Apple Maps and Google Maps for that.
Suggestion
An Apple Watch version of the app would be nice, if you have the app on your phone.
Super
Vraiment bonne app, tu dois activer ton compte avec ton email. Ensuite tu peux acheter des billets à 3$ qui dure 2h dans n’importe quelle direction, bateau et bus inclus. Tu peux acheter tes billets d’avance et les activer seulement avant de t’en servir. On devrait avoir ce système à Montréal, vraiment génial.
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Rarely works
This app is so bad. I wish I could give no stars. It rarely works and my money and tickets are trapped in it.
Why
Dear god why is it an 8 step process to buy a single ticket
Shouldn’t be this hard
Takes your money for tickets but that’s about it. Needs to provide schedules, or at least frequency of operation. Actual route maps too. The written descriptions are not very helpful. Assuming that google maps crawl a schedule from somewhere correctly is not OK. Also the policy of transfers should be explained before you purchase a ticket.
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Awesome for buying bus tickets without cash
Thanks you for making this app to buy fare for bus without finding exact change
absolutely awful, not even worthy of any stars
card started declining randomly for no reason even though there’s more than enough balance, was working fine but randomly will start declining your cards for random periods of time with no explanation. horrifically inconvenient, absolute garbage app. has made me have to pay more out of pocket for ubers because it refuses to accept my card even though it was working fine before. disappointing waste of phone space.
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Could be a lot better
App is glitchy, I also wish the QR Code screen would brighten when I try to scan onto busses—it takes me way to long for the code to process when trying to get onto busses.
pathedic
password retrieval doesn’t work. this city does a terrible job at supporting those who use transit.
Decent App
The app is pretty decent, does what it's supposed. Only one small issue I've noticed in months of using; it would be great if you could mask the displayed input in the Security Code field on the payment screen. For privacy sake. I imagine I'm not the only one that ends buying passes in public spaces.
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Fix your loading screen
The app needs to be able to load up instantly. There is no need for the 30 second loading time when you open the app. Also get rid of your ridiculous multi device limits.
Worse app ever
Claims you dont need data wifi to use it but you do. I re-synced at 440 pm boarded my bus , but on trip back at 720pm it said i needed to re-sync again but without data i couldn't and ticket wont work
UDID blocked
The developer has blocked my phone's UDID from accessing the app and is ignoring my requests to unblock it.
Bus tickets, not the monthly pass, purchased through the app expires after 365 days
As stated in the title, Halifax Transit bus tickets purchased through the app will expire 365 days after the purchase and are non-refundable.
Doesn’t work
Tried to find a bus stop near me. Tells me it’s on Albemarle St. Walk from entrance to Scotia Square up to the street on icy sidewalks only to find no bus stops whatsoever. Ended up walking in complete circle back to entrance where I was advised by helpful individual. Found stop on Barrington St. Search app for that stop to find out next bus. Stop # doesn’t exist.
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No Password Reset
App logs you out and the password reset feature doesn’t work.
App will not accept my payment
When I try to add funds to my account my card is rejected. It is a BMO Debit-MC issued within the last six months in Canada with 0 holds and funds in the account. I have no issue using my card in a taxi, so I’ll continue to avoid HFX Transit until they fix what should be a very simple issue (CostCo has already corrected a similar issue with my card batch # in a matter of days).
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Can it BE anymore complicated???
I’m visiting from BC and was happy to see I could pay for the bus by my phone. But wow what a joke. You have to do a MILLION prompts just to the QR code. Why couldn’t they have made this easier?
Very slow and sluggish app
Almost everytime when I am in hurry and want to open this app real quick to not miss the bus, it keeps my anxiety up ss it doesn’t load. Once, it didn’t even open my tickets. Sll otjer apps on my phone are working fine, internet is decent. Please make the app a little bit faster please.
