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Highmark Blue Shield $pending

Highmark Blue Shield $pending

by Highmark Inc

357 ratings
48 reviews
With Ads
💰 Finance
🏥 Medical

Archived App (Last seen on 31 Jan 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 3, 2018
  • November 13, 2024

Features

Developer

Highmark Inc
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Reviews summary↘︎
⭐48
Reviews↘︎
🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Easily manage your spending accounts on the go with this app. View balances, submit reimbursement requests, and manage your cards and dependents all in one place.

✓View account balances and activity
✓Submit online reimbursement requests
✓Request additional cards
✓Report lost or stolen cards
✓View alerts and receipt requests
✓View card details
✓View dependents
Show original description

What users say

Summarized from real user reviews of Highmark Blue Shield $pending. Based on 357 reviews and a 3.4/5 average, it highlights the 5 positives and 14 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Easy account information access
  • 💰Simple reimbursement process
  • 📱Convenient balance checking
  • 👆Fingerprint login option
  • ✅Works as described when functional

Negative things

  • 🔐Confusing registration process requiring separate credentials
  • 📞Poor customer support accessibility and long wait times
  • 🐛Frequent app crashes and freezes
  • ⚠️Vague terminology and lack of clear instructions
  • 🚫Difficult payment and claim submission process
  • 📁Missing or inaccessible documents
  • 🔍Inconsistent data across related apps
  • ⏱️Extremely slow performance and loading times
  • 🚨Aggressive location permission demands
  • ❌Claims frequently denied without explanation
  • 🔄Persistent update loop errors
  • ⌨️Keyboard and input field glitches
  • 📋Inability to view historical claims and bills
  • 🎯Non-functional buttons and features
See all reviews

What's New in Highmark Blue Shield $pending

24.11.00

November 13, 2024

• Improved collection of contact information • Various UI improvements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Well designed and easy to use

Has all your account information and it is very easy to get reimbursed.
Rainy day player 12345Rainy day player 12345

Documents

This is one of the worst AAPS I ever had to navigate through. I received a message saying that I had a IRS form available to download. When I went to download it, there was nothing there. Very frustrating! 😡
2s4k6m2s4k6m

Terrible

This app is an epic failure. In order to sign up they ask questions that are not easy to answer, like what is your employer identification number. What does that even mean? If you try to call you will be put on hold for eternity and then they will hang up on you. Ridiculous. All I want to know is the balance on my wellness card. Why do they make it so difficult?
Show more
YouCanDoBetter2YouCanDoBetter2

App demands

App demands ALWAYS ON access to location services.
Leaves notifications that new messages are available and the new message is a demand for location access
App will not turn off notification unless you comply
lstlaughlstlaugh

Impossible to login

The way this app expects you to verify yourself is more difficult than it needs to be.
I have no idea what my employer ID is, and it is next to impossible to locate my own employee ID number that my company gave me.
Hurricane DeitzHurricane Deitz
See 43 more reviews

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User experience

🐞

Reported Bugs

12 issues

App crashes when uploading photos or documents

Bug

Keyboard not appearing on registration screen

Bug

Password reset functionality not working

Bug

Update notification loop with no available update

Bug

Unable to log in after updates

Bug

Buttons not responding correctly

Bug

Blank home screen displaying no balance information

Bug

Payment processing errors and transaction failures

Bug

Session timeouts during registration

Bug

Inconsistent data between app and website

Bug

Claim submission failures without error messages

Bug

App freezing during file uploads

Bug
✨

Requested Features

10 requests

Unified single sign-on with main Highmark website

Feature

One-step claim payment directly from eligible claims list

Feature

Historical claim and bill viewing for previous years

Feature

Better filtering and search options for claims

Feature

Clear explanations for claim denials

Feature

Improved claim-to-payment linking

Feature

Clearer terminology and user guidance

Feature

Extended customer support hours beyond business hours

Feature

Optional location permission instead of mandatory

Feature

Automatic message read status tracking

Feature

FAQ

What does the Highmark Blue Shield $pending Account App do?

This app provides a single point of access for Highmark Blue Shield members to manage their spending account information on the go. It allows users to view account balances and activity, submit reimbursement requests, manage cards, and view dependent information.

What are the key features of the app?

Key features include viewing account balances and activity, submitting online reimbursement requests, requesting additional cards for dependents, reporting cards as lost or stolen, viewing alerts like receipt requests, and viewing card and dependent details.

Is the Highmark Blue Shield $pending Account App free to use?

The app is free to download and use. While the provided data indicates it has ads, it does not mention any in-app purchases or subscription fees for core functionality.

Who is eligible to use this app?

The app is intended for Highmark’s Blue Shield members in 21 counties of central Pennsylvania, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties in northeast Pennsylvania, West Virginia, and Delaware.

What are common use cases for this app?

Common use cases include quickly checking your remaining balance, submitting a reimbursement claim for a medical expense, or reporting a lost debit card associated with your spending account while you are away from home.