Well360 Virtual Health

Well360 Virtual Health

by Highmark Inc

3K ratings
37 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 31, 2021
  • November 14, 2023
Well360 Virtual Health screenshot #1 for iPhone
Well360 Virtual Health screenshot #2 for iPhone
Well360 Virtual Health screenshot #3 for iPhone
Well360 Virtual Health screenshot #4 for iPhone
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About

Access licensed healthcare providers for urgent care or mental health services from home. Connect via video or phone for diagnosis, treatment plans, and prescriptions. Integrates with Apple Health for enhanced care.

Connect with licensed providers
24/7 urgent care visits
Schedule mental health sessions
Video and phone consultations
Prescription services
Apple Health data integration
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What users say

See all reviews

What's New in Well360 Virtual Health

12.20.003

November 14, 2023

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed

User reviews

Negligent patient care

Technical issue after technical issue and they do not care how this affects the patient. I’m 4 weeks out from my weekly appointments and have no clue when I will get to see my provider again. This is what happens when greedy insurance companies control your healthcare.

Inconsistent

Works until it doesn’t work then nobody knows what the issue is or how long it will take to fix it. You may or may not hear back from them. Stop messing around with people’s healthcare! Fix your issues or shut it down! Lawsuit waiting to happen!

Care good, app awful

The care provided is good and high quality. The app is terrible. Every time you leave it to add a picture or look up insurance info to add, it bumps you out completely and you need to start over. This made the appt form take over 40 minutes when it really could have been 5.

Thank you

Dr. C was very helpful, she was patient and walked us through a new process. We are thankful to have such a nice and kind Dr. at our conform & convenience.

Incredibly simple

Incredibly simple I was unable to get into my doctor. I was able to use the virtual doctor very satisfied. Had the visit in my living room in my chair very comfortable.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Difficulty connecting with providers

Bug

Prescriptions not being sent to pharmacies

Bug

Requested Features

3 requests

Improved app stability and reliability

Feature

Better integration with insurance providers

Feature

Phone call option for appointments

Feature

FAQ

What is Well360 Virtual Health?

Well360 Virtual Health provides access to licensed healthcare providers for urgent care and mental health services through virtual consultations. You can connect with a doctor via video or phone without leaving your home.

What kind of medical issues can be treated?

The app is suitable for diagnosing and treating common urgent care conditions such as colds, flu, bronchitis, pink eye, rashes, sinus infections, and urinary tract infections. It also offers support for mental health conditions like anxiety, depression, and insomnia.

How do I connect with a provider?

You can connect with a provider by calling or starting a video visit directly through the app. Once your account is set up and you've indicated your reason for visit, the app will facilitate the connection.

Is there a cost to use Well360 Virtual Health?

Based on the provided information, the app itself is available for free. The description does not mention any direct costs for using the app, though specific service fees are not detailed.

Can I share my health data with the doctor?

Yes, if you are an Apple Health user, you have the option to share important health information like heart rate and weight with your provider during your video visit. This sharing is optional but can help providers make more accurate diagnoses.