Repeated Highway Verification Is Unacceptable
This is extremely frustrating and unacceptable. What is the purpose of having a verified Highway account if I have to prove my identity every single day and for every load?
I am trying to operate a trucking business, not spend my time repeatedly uploading the same ID and taking selfies just to book freight. This system is creating unnecessary delays and making it harder for legitimate small carriers to do business.
My company information and identity have already been verified. Please review my account and provide a permanent solution instead of forcing me through the same verification process over and over again.
I need a clear explanation of why this keeps happening and what Highway is going to do to fix it.
Not good for carriers Highway
Bad Customerservice
Brokers poppets
Not A Fan
It’s not user friendly. It says it will save your login info, but every time I have to start from the beginning.
It says I can log in with biometrics but won’t save those either.
It claims to be secure, but seems like it would be quite easy to hack into any account using publicly available info.
Today it keeps asking me to check a box saying that I’ve transferred ownership of my company. I’ve had to delete and download the app several times to get past that screen.
I wish companies would put a little due diligence in before requiring us to use poorly designed tools like this in order to do business with them.
They not care about drivers or companies
Code issue
code portion It keep saying incorrect code and the code is actually correct and hasn’t even timed out. I also see I’m not the only person having this problem common issue now I can’t really pull loads Highway Get ItTogether Please!
Owner operator
email link
Subpar at best
P0S system ruining industry
Always issues woty this
Urgent
Useless stupid tool
Worst
Response from developer
Thank you for your feedback. We're sorry to hear that about your experience with the app. We'd appreciate the opportunity to learn more about the issues you encountered. Please contact us at support@highway.com so our team can investigate and address your concerns directly.
Ourway corp
Slow service
Response from developer
Hi Amit, We’re very sorry to hear about your experience with Highway and understand how frustrating delays can be, especially when they impact your business. That’s not the experience we aim to provide. We’d really like the opportunity to look into what happened and help resolve any remaining issues. Please contact us directly at tfxservice@highway.com so our team can review this with you and work toward a resolution.
Ryneer trucking Inc
Absolute TRASH!!!!!
Response from developer
We’re sorry to hear about your experience and understand how frustrating this situation can be, especially when it impacts your ability to work with brokers. We truly value feedback like yours, and we’re continuously working to expand compatibility and improve the experience for all carriers. If you’re open to it, we’d appreciate the opportunity to learn more about your setup and see if there’s anything we can do, please reach out to our team at tfxservice@highway.com.
Not useful
Response from developer
We’re very sorry to hear about your experience with Highway and understand how frustrating delays can be, especially when they impact your business. That’s not the experience we aim to provide. We’d really like the opportunity to look into what happened and help resolve any remaining issues. Please contact us directly at tfxservice@highway.com so our team can review this with you and work toward a resolution.
