Demande de version en français
Il serait bien qu’il y ait une version en français
Aplicativo com má funcionamento
Estou a mais de uma semana tendo problemas técnicos no aplicativo, começou com problemas para acessar imagens anteriores nas câmeras. Agora não consigo acessar nada nem o ao vivo. Não há nenhum tipo de suporte ou canal onde se possa solicitar ajuda. O app sempre funcionou direito mas agora começou a dar essas falhas e só tem piorado.
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Not working
Issues in running app for iPhone 16 pro max iOS 26.5
What a piece of cr** software
Unusable on macOS I need to sell HIK cameras.
N atualiza no iphone
Demorando de mais a atualização custa a carregar
Bad
The app keeps saying connect to the Internet when it is already connected to the Internet
Want MacOS version
Please run, test, and verify for macOS usage.
Problems. All the time.
First I had login problems when I first got the app and after those issues were finally sorted, it worked for a few months until it started showing that my cameras were offline even thought they are definitely connected to WiFi. Needs to work better. After one problem is sorted, another one pops up. It works when there is no issues. Would not recommend.
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Great
Great app Frequent updates that improves everything Highly recommend !
Nova versão com bug no zoom
Baixei a nova versão e me arrependi, não consigo mais dar zoom na visualização das câmeras. As vezes funciona e as vezes não …
Garbage app
Used the app for 3.5 years then it stopped working. App was up to date and it just stopped showing camera views and no recordings for all 4 hardwired cameras. Customer Service is worthless. I had to get all new cameras. I do not recommend.
July26 update
Can’t connect since recent update on iPad or iPhone
Can’t log in on iPad
App won’t load to log in screen. This has been intermittent for a few weeks. Very frustrating.
Slow
Not a very good app always crashes and is slow
Unable to log into alarm
I’m having a problem yet again logging in. Says ‘connecting failed Retry’.
Please help.
Please help.
Performance Issue After Latest Update
After the last update, the application has become significantly slower. Even with a 300 Mbps internet connection, it takes a long time to open and respond.
The camera playback performance has also degraded considerably. Playback is very slow, making it difficult to monitor recordings smoothly.
Please look into this issue and release a fix as soon as possible, as it is affecting the overall user experience.
The camera playback performance has also degraded considerably. Playback is very slow, making it difficult to monitor recordings smoothly.
Please look into this issue and release a fix as soon as possible, as it is affecting the overall user experience.
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Where is everyone?
I have been waiting 4 weeks for some technical support. Terrible way to do business. I would suggest using another option. You definitely do not want to be in my situation. Choice is yours.
No playback time shows on iPad
Once again after today's update, not showing playback times on iPad, always used to be visible.
Always offline
The app is always off-line so the camera is hardly ever work on the phone
Pretty bad
Very awkward design and UX, video stream is limited to 5 mins, constantly have to restart. Just another chinese software masterpiece.
