Hik User Reviews

What users say

Top reviews

Excelente

Super app

Excelente

Excelente programa

Excelente

Muy buena apps

great program

mine fantastic so easy to use don’t know how i did it before i had this program this saves so much time and effort thank you

Excelente aplicación

Es una excelente aplicación, tiene todo centralizado muy optimizado

CEO

Absolutely it is a complete Security Environment

Awesome

Fantastic Software, Awesome Products

So much lag

Since the latest update there is so much lag when you log into a site even on WiFi. Live images and zooming is noticeably slow and behind.

Too hard

The system is Great , reliable , offers up to date technology , but if you do need to “tweak” it or try and get your cameras back on Line it’s sooo difficult , confusing NOT user FRIDNDLY!!! I’ve spent five hours trying to get my cameras on line because I changed I internet provider I have no hope. No telephone support on a weekend is these days not good enough . The tech nerds did a great job designing but assume wrongly everyone has the same understanding of electronics as they do .
So frustrated . Aaahgghhh
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Review

Best app

Engineer

Top range. 10 starr

No Permission

Having an issue with last update. As soon as you handover or share with client, live view will not work. States no permission

Spammy

Reminds me this is Chinese gear the app is horrible

Useful but services are chargeable in the UK

The app is free but the useful features such as remote configuration are charged per device in the UK. That’s a bit annoying when you find out that elsewhere in Europe those same features are free.

Wisenet security Ltd

The best

Don’t Buy HIK Cameras

These cameras constantly disconnect after months of use. Tells you it’s an internet issue yet everything else is connected and running in the house. Support is also pretty useless.

Genial App

Imprescindible para los instaladores.

La mejor opción

Realmente es muy agradable encontrar personal calificado, con una atención excelente, enhorabuena Hikvision por tener este personal. Felicidades y gracias!

Good but

Decent app but my biggest issue with it is no landscape mode! I use a keyboard on my iPad and if an app doesn’t go into landscape mode I won’t use it much. The customer app is landscape and portrait why not this one?

Adding phones

Can’t add the device on more than one phone